What does Zapmoto do?

Zapmoto is a tech startup based in Salt Lake City, Utah, founded in 2021. It operates in the automotive industry, providing a "service as software" model that enhances remote dealership service experiences. With around 44 employees, Zapmoto has achieved a strong product-market fit, combining AI automation with human-centered design, and boasts a high customer satisfaction score of 9.5/10. The company offers a Remote Control platform that includes several services for automotive dealerships. These services feature Valet Pickup & Delivery, which allows for convenient vehicle servicing without disrupting customers' daily routines, and Mobile Service, where technicians perform repairs at customers' locations. Additionally, the platform includes AI-Powered Scheduling for optimizing service appointments, Appraisals for generating leads, and Rideshare Coordination for managing transportation during service. The platform also provides a command center for tracking operations and a mobile app for technicians.