What does The Office of Experience do?

The Office of Experience (OX) is a digital consultancy based in Chicago, founded in 2014. The company specializes in digital transformation, experience design, and enhancing customer experiences for B2B organizations through strategy, design, and technology integration. OX operates with a human-centered design approach, emphasizing collaboration with clients to create innovative digital products and communication strategies. Headquartered at 125 S Wacker Dr, OX has grown its team to approximately 115 employees and operates under a hybrid workspace model. The firm focuses on three core areas: customer experience, omni-channel marketing, and technology enablement. OX guides clients through digital transformation, ensuring that strategy, design, and technology work together seamlessly. The company has worked with notable clients in complex industries, including McDonald's, Nissan, and T-Mobile, and is recognized for its ability to transform business operations and deliver exceptional user experiences.