What does Switchboard do?

Switchboard is a non-profit organization based in New York that serves as a resource hub for refugee service providers in the United States. Supported by the Office of Refugee Resettlement, Switchboard is dedicated to empowering service providers with the tools necessary for the successful integration of newcomers to the U.S. The organization offers a variety of services, including training and technical assistance for refugee resettlement professionals, learning opportunities, and multilingual support through various messaging platforms. Switchboard also provides specialized courses, such as Housing Expertise and HUD Housing Counseling Exam Prep, and supports the Preferred Refugee Employer program, which helps companies create welcoming workplaces for newcomers. With a focus on economic empowerment, Switchboard assists in workforce development initiatives, partnering with a diverse range of employers across multiple industries.