What does Kore.ai do?

Kore.ai is an enterprise artificial intelligence platform company based in Orlando, Florida, founded in 2013. The company specializes in conversational AI and AI agent orchestration, serving over 400 Global 2000 companies and automating 450 million interactions daily for around 200 million consumers and two million enterprise users worldwide. Kore.ai offers a no-code platform that includes the Experience Optimization (XO) Platform for building intelligent virtual assistants, the GALE Generative AI Platform for developing applications, and an AI Agent Platform for managing sophisticated applications. Their solutions also feature proprietary models, advanced retrieval augmented generation tooling, and customizable virtual assistants tailored for various industries such as banking, healthcare, and retail. With a commitment to an open approach, Kore.ai allows businesses to choose their preferred technologies while ensuring effective AI implementation and scalability. The company has experienced significant growth and has a global presence with offices in multiple countries.