Working Healthcare

Listen now to uncover how Medicare Advantage plans can create costly barriers through restrictive networks, prior authorization, drug formularies and opaque coverage rules — and learn how your practice can protect...

Listen to a doctor’s passionate case for protecting the physician-patient relationship and keeping care centered on people—not metrics, corporate targets or insurance barriers. On this episode of Working Healthcare...

Shelly Starks knows the raw isolation that comes when healthcare leaves a patient with life-altering questions and no clear path forward. A breast cancer diagnosis in her 20s. More than 30 surgeries. Surgical menopause...

Ann Monis knows how to build under pressure. She worked her way through college, tested out of courses to save tuition and carried that grit into healthcare. Today, she leads a growing behavioral health organization...

A woman wakes at 3 a.m., drenched in sweat and unable to sleep. Her mind feels foggy. Her patience runs thin. Her body no longer feels familiar. She asks for help and too often hears, “That is just menopause.” In this...

A hospital runs on more than white coats and exam rooms. It runs on hidden workflows, clunky communication and quiet decisions that either protect patients or push them into delays and frustration. In this episode of...

Tom Campanella steps into Working Healthcare with a lifetime of battle-tested stories from the front lines of policy, payers and patients. He grew up in the inner city, walked into Cleveland City Council in his 20s and...

A little girl watches her parents practice medicine in Cuba, emigrates to Miami and grows into a fifth generation physician who refuses to accept a health care system that treats some patients as second class. Today...

When the healthcare system fails kids, classrooms quietly turn into the new emergency rooms. In this re-release of a foundational episode, of Working Healthcare, Meredith Hirsh sits down with Ali Kaufman, founder and...

Physician burnout rises, administrative burdens pile up and private equity money floods into healthcare, but most doctors still ask one urgent question: “What are my real options?” In this re-release of a foundational...

Drug prices soar, patient bills spike and everyone blames Big Pharma, but what if the real power players sit in the shadows behind your pharmacy counter? In the re-release of this foundational episode of Working...

Pharmacy benefit managers sit between your doctor and your drug, yet almost no one understands how they really operate. In this re-release of Episode 5, Meredith Hirsh and guest Alerie Stiles strip away the jargon and...

Most people think a doctor’s visit ends when they walk out of the exam room. It doesn’t. That visit triggers a maze of prior authorizations, coverage rules, coding decisions and payer tactics that can make or break a...

When Chad Perlyn was four, his parents drove through the night to say goodbye to a baby who was not expected to live. A young pediatric surgeon walked into the waiting room, laid out an impossible choice then walked...

At 10 years old, Loubna Noureddin runs from her home in Sierra Leone as gunfire explodes, clutching fear and leaving her teddy bear behind. In the jungle, hungry and exhausted, she follows the smell of barbecue and...