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Hosted by The Wharton School · 🇺🇸 US · EN · 27 episodes
Established thought leaders with verified media credentials.
In a world of rapid change, staying competitive requires thoughtful transformation. Where AI Works tackles the big questions shaping AI’s role in business today, cutting through the hype to deliver actionable insights for leaders. Brought to you by the Wharton School, in collaboration with Accenture, this podcast combines cutting-edge research with real world case studies to uncover how top companies are using AI to upskill workforces, enhance customer experiences, boost productivity, and streamline operations. By addressing the challenges of technological disruption and innovation head-on, each episode provides both the big picture context and practical strategies leaders need to drive transformation responsibly and effectively.
The Wharton School hosts Where AI Works: Conversations at the Intersection of AI and Industry, a technology show with 27 episodes published.
What happens when AI stops being a tool and starts reshaping how decisions get made? Who has the judgment and responsibility to double-check the work that AI is doing? And what actually separates companies that are scali
If AI removes traditional constraints on execution, what becomes the limiting factor? AI can now generate, summarize, and analyze, but it still can’t judge. And as many business leaders are learning, that can cause a new
How is AI transforming product development inside large-scale organizations? What does it look like when teams move from Product Requirements Documents to rapid prototyping? And how are roles, workflows, and decision-mak
It’s a question that looms large for any business leader these days, but the stakes are even higher for those that manage massive workforces: as AI transforms the workplace, what happens to jobs and the people doing them
The way we think about jobs is changing. As artificial intelligence reshapes how work gets done, traditional roles and titles are giving way to something more fluid: a skills-based economy. But while organizations are mo
AI isn’t here to replace us, it’s here to challenge the way we think, work, and decide. But the true test isn’t in implementing the technology itself — it lies in how humans choose to integrate AI into their work, take r
Can AI read X-rays better than humans? Will AI make radiologists’ jobs easier or more complicated? And how could a team of AI agents one day work alongside doctors to improve patient care? Those are just a few of the tho
It’s an ambitious objective for any organization: saving $4.5 billion a year — not by cutting staff, but by redesigning the way people and AI work together. It’s an even more noteworthy goal when the organization in ques
It’s one of the world’s most iconic consumer goods companies, founded when America was still in the midst of the Industrial Revolution. Now, more than a century later, it’s on the frontlines of another massive transforma
It’s an industry facing a wide variety of challenges; soaring costs, timely care, and employee burnout. But there’s growing evidence that AI can help make the healthcare sector safer, faster, and more human, all at once.
This week, we’re doing something different. Instead of our usual episodes, we’re sharing a special conversation featuring “Where AI Works” season 3 host Peter Cappelli on the podcast “Using AI at Work.” It’s a timely, un
AI isn’t just a technology story — it’s an organizational one. From talent and transformation to data and decision-making, this season of Where AI Works uncovers how top executives are building the structures and the min
What happens when the volume and complexity of client needs outpace the capacity of even the world’s biggest banks? And how can AI move beyond efficiency tools to actually enrich client conversations, deepen relationship
What happens when AI isn’t just an add-on or a nice-to-have, but becomes part of the backbone of global commerce? And how can agentic AI be implemented successfully in an ecosystem that’s historically treated bots as mal
AI transformation isn’t about flashy tools — it’s about strategic wins that build momentum and deliver real business value. On this episode of Where AI Works, host Peter Cappelli is joined by Vivian Sun, the Senior Direc
It’s a daunting task: moving AI from experimentation to transformation across a massive, global organization with more than 800,000 employees. It turns out it isn’t just about optimizing tasks — it’s about rethinking rol
AI is no longer a futuristic promise — it’s become a business imperative. Whether it's edge computing for real-time insights, rethinking patient care ecosystems, or rolling out generative AI to 138,000 employees, this se
What does it take to scale AI across a global enterprise without breaking what already works? And how do you unlock value at scale — without losing sight of people, processes, and trust? On this season finale episode of
What if the real value of AI isn’t in the technology itself, but in the pain points and problems it solves for business? That’s the question at the heart of this episode of Where AI Works, which features an iconic compan
It's a staggering statistic: every year in the United States, diagnostic errors in the healthcare system lead to 370,000 preventable deaths and 400,000 permanent disabilities. But what if hospitals and practitioners coul
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Where AI Works: Conversations at the Intersection of AI and Industry is hosted by The Wharton School. The show is categorised under technology and has published 27 episodes.
Where AI Works: Conversations at the Intersection of AI and Industry has published 27 episodes.
Where AI Works: Conversations at the Intersection of AI and Industry regularly covers technology. It sits in the technology category.
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