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Where AI Works: Conversations at the Intersection of AI and Industry

Hosted by The Wharton School · technology · EN · 27 episodes

Audience: 3

About this Podcast:

In a world of rapid change, staying competitive requires thoughtful transformation. Where AI Works tackles the big questions shaping AI’s role in business today, cutting through the hype to deliver actionable insights for leaders. Brought to you by the Wharton School, in collaboration with Accenture, this podcast combines cutting-edge research with real world case studies to uncover how top companies are using AI to upskill workforces, enhance customer experiences, boost productivity, and streamline operations. By addressing the challenges of technological disruption and innovation head-on, each episode provides both the big picture context and practical strategies leaders need to drive transformation responsibly and effectively.

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Contact path

Verified email

Booking probability

31%

Guest openness

Selective

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80/100
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Questions about Where AI Works: Conversations at the Intersection of AI and Industry

What is Where AI Works: Conversations at the Intersection of AI and Industry about?

In a world of rapid change, staying competitive requires thoughtful transformation. Where AI Works tackles the big questions shaping AI’s role in business today, cutting through the hype to deliver actionable insights for leaders.

Who hosts Where AI Works: Conversations at the Intersection of AI and Industry?

Where AI Works: Conversations at the Intersection of AI and Industry is hosted by The Wharton School. The show has published 27 episodes to date.

What has Where AI Works: Conversations at the Intersection of AI and Industry covered recently?

Recent episodes include "Host's Cut: Reflections on Season Five" (21 May 2026, 12 minutes), "Judgment is the New Bottleneck" (7 May 2026, 27 minutes), and "From PRDs to Prototypes: How AI Is Reinventing Product Development" (23 April 2026, 30 minutes).

How often does Where AI Works: Conversations at the Intersection of AI and Industry publish?

Where AI Works: Conversations at the Intersection of AI and Industry publishes roughly every two weeks, with episodes averaging 24 minutes across 27 episodes.

How hard is it to get booked on Where AI Works: Conversations at the Intersection of AI and Industry?

Booking probability for Where AI Works: Conversations at the Intersection of AI and Industry is 31%, and the host is rated Selective on guests. Where AI Works: Conversations at the Intersection of AI and Industry requires a Pod Score of 80 or higher. Where AI Works: Conversations at the Intersection of AI and Industry's contact route on record: verified email.

Who should pitch Where AI Works: Conversations at the Intersection of AI and Industry?

The strongest fits for Where AI Works: Conversations at the Intersection of AI and Industry are IT Services & Software Development and Business & Management Consulting. Where AI Works: Conversations at the Intersection of AI and Industry has a technology audience.

About the host

The Wharton School hosts Where AI Works: Conversations at the Intersection of AI and Industry, a technology show with 27 episodes published.

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Recent episodes

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

  • Episode #5

    Host's Cut: Reflections on Season Five

    May 21, 202612 minS5

    <p>What happens when AI stops being a tool and starts reshaping how decisions get made? Who has the judgment and responsibility to double-check the work that AI is doing? And what actually separates companies that are...

  • Episode #4

    Judgment is the New Bottleneck

    May 7, 202627 minS5

    <p>If AI removes traditional constraints on execution, what becomes the limiting factor? AI can now generate, summarize, and analyze, but it still can’t judge. And as many business leaders are learning, that can cause a...

  • Episode #3

    From PRDs to Prototypes: How AI Is Reinventing Product Development

    Apr 23, 202630 minS5

    <p>How is AI transforming product development inside large-scale organizations? What does it look like when teams move from Product Requirements Documents to rapid prototyping? And how are roles, workflows, and...

  • Episode #2

    People-Led, Tech-Powered: Walmart’s AI Job Shift

    Apr 9, 202626 minS5

    <p>It’s a question that looms large for any business leader these days, but the stakes are even higher for those that manage massive workforces: as AI transforms the workplace, what happens to jobs and the people doing...

  • Episode #1

    How AI is Reshaping Skills, Hiring, and Education

    Mar 26, 202634 minS5

    <p>The way we think about jobs is changing. As artificial intelligence reshapes how work gets done, traditional roles and titles are giving way to something more fluid: a skills-based economy. But while organizations...

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  • Episode #5

    Host's Cut: Reflections on Season Four

    Mar 12, 202611 minS4

    <p>AI isn’t here to replace us, it’s here to challenge the way we think, work, and decide. But the true test isn’t in implementing the technology itself — it lies in how humans choose to integrate AI into their work...

  • Episode #4

    Where AI Meets Medicine: Rethinking Radiology Workflows

    Feb 26, 202623 minS4

    <p>Can AI read X-rays better than humans? Will AI make radiologists’ jobs easier or more complicated? And how could a team of AI agents one day work alongside doctors to improve patient care? Those are just a few of the...

  • Episode #3

    Eliminate, Simplify, Automate: IBM’s Blueprint for AI Transformation

    Feb 12, 202626 minS4

    <p>It’s an ambitious objective for any organization: saving $4.5 billion a year — not by cutting staff, but by redesigning the way people and AI work together. It’s an even more noteworthy goal when the organization in...

  • Episode #2

    From Strategy to Shelf: AI in the Consumer Goods Sector

    Jan 29, 202623 minS4

    <p>It’s one of the world’s most iconic consumer goods companies, founded when America was still in the midst of the Industrial Revolution. Now, more than a century later, it’s on the frontlines of another massive...

  • Episode #1

    AI in Healthcare: Balancing Innovation and Trust

    Jan 15, 202622 minS4

    <p>It’s an industry facing a wide variety of challenges; soaring costs, timely care, and employee burnout. But there’s growing evidence that AI can help make the healthcare sector safer, faster, and more human, all at...

  • Where AI Works: Conversations at the Intersection of AI and Industry

    Beyond the Hype: Peter Cappelli on Where AI Boosts Productivity, and Where It Just Doesn’t

    Nov 20, 20251h 1mS3

    <p>This week, we’re doing something different. Instead of our usual episodes, we’re sharing a special conversation featuring “Where AI Works” season 3 host Peter Cappelli on the podcast “Using AI at Work.” It’s a...

  • Episode #5

    Host's Cut: Reflections on Season Three

    Oct 30, 202510 minS3

    <p>AI isn’t just a technology story — it’s an organizational one. From talent and transformation to data and decision-making, this season of Where AI Works uncovers how top executives are building the structures and the...

  • Episode #4

    From Call Volume to Client Value: AI in the Banking Sector

    Oct 16, 202524 minS3

    <p>What happens when the volume and complexity of client needs outpace the capacity of even the world’s biggest banks? And how can AI move beyond efficiency tools to actually enrich client conversations, deepen...

  • Episode #3

    Trust and Transactions: How Mastercard Is Doing AI Differently

    Oct 2, 202522 minS3

    <p>What happens when AI isn’t just an add-on or a nice-to-have, but becomes part of the backbone of global commerce? And how can agentic AI be implemented successfully in an ecosystem that’s historically treated bots as...

  • Episode #2

    Start Small, Think Big: Making AI Stick

    Sep 18, 202524 minS3

    <p>AI transformation isn’t about flashy tools — it’s about strategic wins that build momentum and deliver real business value.</p><p><br></p><p>On this episode of Where AI Works, host Peter Cappelli is joined by Vivian...

  • Episode #1

    Work, Rewired: Rethinking Talent, Strategy, and AI

    Sep 4, 202525 minS3

    <p>It’s a daunting task: moving AI from experimentation to transformation across a massive, global organization with more than 800,000 employees. It turns out it isn’t just about optimizing tasks — it’s about rethinking...

  • Episode #5

    Host's Cut: Reflections on Season Two

    Aug 21, 202510 minS2

    <p>AI is no longer a futuristic promise — it’s become a business imperative. Whether it's edge computing for real-time insights, rethinking patient care ecosystems, or rolling out generative AI to 138,000 employees...

  • Episode #4

    Experience, Effectiveness, Efficiency: Johnson & Johnson’s AI Journey

    Aug 7, 202523 minS2

    <p>What does it take to scale AI across a global enterprise without breaking what already works? And how do you unlock value at scale — without losing sight of people, processes, and trust?</p><p><br></p><p>On this...

  • Episode #3

    From Pain Points to Productivity: Finding AI’s Real Value

    Jul 24, 202525 minS2

    <p>What if the real value of AI isn’t in the technology itself, but in the pain points and problems it solves for business? That’s the question at the heart of this episode of Where AI Works, which features an iconic...

  • Episode #2

    AI: The Operating System for Modern Healthcare

    Jul 10, 202524 minS2

    <p>It's a staggering statistic: every year in the United States, diagnostic errors in the healthcare system lead to 370,000 preventable deaths and 400,000 permanent disabilities. But what if hospitals and practitioners...

Guest Appearances

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