Hosted by Unknown Host · 🇺🇸 US · EN-US · 68 episodes
Established thought leaders with verified media credentials.
Do you ever wonder who is behind the scenes collecting and processing all those monthly mortgage payments throughout the entire country? In the world of residential mortgages, the mortgage servicing industry is a critical but not always visible player in the lending and home ownership process. Unveiling how mortgage servicers manage the residential homeownership industry is the concept behind “What the M,” a new podcast that discusses the complex issues facing default services and the path forward for the mortgage industry and homeowners alike. The industry is comprised of more than 160 mortgage servicers representing more than 80% of the outstanding principal balances on mortgages in the U.S. Without the involvement of these vital mortgage servicers, obtaining and maintaining a home mortgage as we know it would not exist.“‘What the M’ features industry movers and shakers discussing the challenges faced by mortgage servicers, law firms and the American homeowner,” said Stephen Hladik,
Unknown Host hosts What the M, a business show with 68 episodes published.
Welcome to the season 4 finale of What the M! This season, Kent and Steve have interviewed amazing, thoughtful, and brilliant guests. Each guest has been uniquely qualified to speak about different aspects of the default
The 67th episode of What the M features Joe Lara, founder of Find the X, plus a tribute to Ingrid Jaschok, a giant of the industry who we lost last week, by Michael Merritt. In this episode, Kent and Steve sit down with
The 66th episode of What the M features Talia Ramirez, President of Spectrum Solutions Acquisitions LLC. In this episode, Kent and Steve talk to Talia about her journey in the mortgage default servicing industry. Talia i
The 65th episode of What the M features Sam Hantosh, Real Estate Broker at RE/MAX Team 2000. In this episode, Kent and Steve sit down with Sam to talk about what Real Estate Owned (“REO”) Sales are and what it is like to
The 64th episode of What the M features John Dunnery, Loan Servicing Manager at Compu-Link Corporation. Another longtime friend of the show is back for his 2nd visit! John Dunnery returns to What the M and, as always, br
The 63rd episode of What the M features Marcel Bryar, Founder and Managing Director of Mortgage Policy Advisors, LLC. A longtime friend of the show is back for his 2nd visit! Marcel Bryar’s 25+ years of experience in mor
The 62nd episode of What the M features Kevin Shivers, President and CEO of the Pennsylvania Association of Community Bankers. In this episode, Kent, Steve, and Kevin take a closer look at the community banking industry.
The 61st episode of What the M features Kent McPhail and Steve Hladik wrapping up 2025 with a year-end review. Check it out to find out what happened- and didn’t happen- in the default servicing industry this year, along
The 60th episode of What the M features Sergeant Gina Dascola, retired from the Allegheny County Sheriff’s Office and founder of Dascola Consulting, LLC. In this episode, Sgt. Gina Dascola shares her 40 years of experien
The 59th episode of What the M features Glenn Brooks, President of Genstone Asset Disposition. In this episode, Glenn shares his journey into the industry, offering a unique perspective on the challenges and opportunitie
For the 58th episode of What the M, Kent McPhail and Steve Hladik honor John Bell, a titan of the mortgage industry and dedicated public servant. John Bell III attended Lambuth University in Jackson, Tennessee before spe
In the 57th episode of “What The M,” hosts Kent McPhail and Steve Hladik dive into the Foreclosure Abuse Prevention Act (FAPA). Steve, taking the guest seat, breaks down what FAPA is, why it was enacted, and how its retr
The 56th episode of What the M features Michael Merritt, Senior Vice President of Customer Care and Default Mortgage Servicing at BOK Financial. A longtime friend of the show is back for his 3rd visit! Michael Merritt ha
The 55th episode of What the M features LeAllen Frost, Executive Vice President & Deputy General Counsel - Head of Litigation at Pennymac. It’s that time again… for a new episode of What the M! Kent and Steve are excited
The 54th episode of What the M features Rick Sharga, CEO and President of the CJ Patrick Company, and Daren Blomquist, Vice President of Market Economics at Auction.com. It’s that time again… for a new SEASON of What the
Welcome to the season 3 finale of What the M! This season, Kent and Steve have interviewed amazing, thoughtful, and brilliant guests. Each guest has been uniquely qualified to speak about different aspects of the default
The 52nd episode of What the M features Gina Gallutia, Executive Membership Director of the Five Star Institute, and David Mulkay, Director of Legal League. Gina and David are long-time friends of the podcast and stopped
For the 51st episode of What the M, Kent and Steve have a "fireside chat" about the economy, current regulatory conditions… and whether you should use ChatGPT for your March Madness bracket! Listen on for up-to-the-momen
The 50th episode of “What the M” features Walter Mullen and Michael Keaton from Onity Group, Inc. This episode focuses on the changes taking place on a state and federal level within the default servicing industry, the r
The 49th episode of “What the M” features the return of Michael Merritt, Senior Vice President of Customer Care and Default Mortgage Servicing at BOK Financial. This time around on "What the M," Michael is here to share
John Bell
Concept Designer and Art Director · Southern Bell Living
2 appearances on this show
Daren Blomquist
vice president of market economics · Auction.com
3 appearances on this show
Rick Sharga
CEO · CJ Patrick Company
4 appearances on this show
Michael Keaton
Batman/Bruce Wayne
1 appearance on this show
Dusten Hendrickson
CEO · Mailbox Money
1 appearance on this show
Matt Watson
CEO and Creative Director · Plug N Play Solutions
1 appearance on this show
Jenny Lee
Pediatrics and Vision Therapy residency at the University of Waterloo · I Will Tell Film Festival
1 appearance on this show
James Lee
Chief Operating Officer at the Identity Theft Resource Center · Bridge Biotherapeutics Inc.
1 appearance on this show
Courtney Thompson
Executive Director · Greater Augusta Regional Chamber
1 appearance on this show
Jason Myers
trailer editor
1 appearance on this show
Erik Qualman
1 appearance on this show
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What the M is hosted by Unknown Host. The show is categorised under business and has published 68 episodes.
What the M has published 68 episodes.
What the M regularly covers business. It sits in the business category.
What the M is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
What the M hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of What the M average 34 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates What the M's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
Methodology. Booking Probability™ blends Listen Score, 30-day Virality, open-to-guests detection, and Apple ratings. Data refreshed every 60 minutes. Listen Score and Booking Probability are calculated by PitchCentric. Last enriched 8 days ago.
