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What the Fixed Ops?! (WTF?!)

Hosted by Russell Hill, Charity Dunning · leisure · EN · 1,000 episodes

Audience: 13~403 on YouTube

About this Podcast:

Join automotive expert and entrepreneur Russell B. Hill and CMO Charity Dunning as they venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast. Get new episodes by following our social media networks or by visiting us at www.FixedOPSMarketing.com/WTF .

Pitch Analysis

Required Pod Score for this show. PitchCentric checks your profile against host openness, topical fit, and audience signals before you generate a pitch.

Contact path

Verified email

Booking probability

39%

Guest openness

Selective

Verified email on file
80/100
Required Score

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Questions about What the Fixed Ops?! (WTF?!)

What is What the Fixed Ops?! (WTF?!) about?

Join automotive expert and entrepreneur Russell B. Hill and CMO Charity Dunning as they venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast. Get new episodes by following our social media networks or by visiting us at www.

Who hosts What the Fixed Ops?! (WTF?!)?

What the Fixed Ops?! (WTF?!) is hosted by Russell Hill, Charity Dunning. The show has published more than 1,000 episodes to date.

What has What the Fixed Ops?! (WTF?!) covered recently?

Recent episodes include "How P4 Automotive Builds Better Dealerships with Leo Portaluppi" (12 October 2026, 49 minutes), "Breaking Down Dealership Silos with Gary Sillman" (28 September 2026, 43 minutes), and "How Dealerships Can Keep Their Best Technicians with Josh Arnold" (14 September 2026, 54 minutes).

How often does What the Fixed Ops?! (WTF?!) publish?

What the Fixed Ops?! (WTF?!) publishes roughly every two weeks, with episodes averaging 41 minutes across more than 1,000 episodes.

How hard is it to get booked on What the Fixed Ops?! (WTF?!)?

Booking probability for What the Fixed Ops?! (WTF?!) is 39%, and the host is rated Selective on guests. What the Fixed Ops?! (WTF?!) requires a Pod Score of 80 or higher. What the Fixed Ops?! (WTF?!)'s contact route on record: verified email.

Who should pitch What the Fixed Ops?! (WTF?!)?

The strongest fits for What the Fixed Ops?! (WTF?!) are Auto Repair. What the Fixed Ops?! (WTF?!) has a leisure audience and around 400 subscribers on YouTube.

About the host

Russell Hill, Charity Dunning hosts What the Fixed Ops?! (WTF?!), a leisure show with more than 1,000 episodes published.

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Recent episodes

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

  • What the Fixed Ops?! (WTF?!)

    How P4 Automotive Builds Better Dealerships with Leo Portaluppi

    Oct 12, 202649 min

    In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome Leo Portaluppi, CEO and owner of P4 Automotive, for a conversation about dealership leadership, fixed operations, customer...

  • What the Fixed Ops?! (WTF?!)

    Breaking Down Dealership Silos with Gary Sillman

    Sep 28, 202643 min

    In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome Gary Sillman, agent owner of Global F&I Solutions, for a wide-ranging conversation about breaking down dealership silos, connecting...

  • What the Fixed Ops?! (WTF?!)

    How Dealerships Can Keep Their Best Technicians with Josh Arnold

    Sep 14, 202654 min

    In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome Josh Arnold, Master Technician and Co-Founder of Within Spec, for an insightful conversation about the automotive technician...

  • What the Fixed Ops?! (WTF?!)

    What Makes NAPA Auto Parts Successful with Matt Crumpton

    Aug 31, 20261 hour

    In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome Matt Crumpton, Director of Business Development for NAPA Auto Parts and the NAPA Auto Care program, for a wide-ranging conversation...

  • What the Fixed Ops?! (WTF?!)

    AI + Leadership: The Future of Automotive Fixed Ops with Michael Keene

    Aug 17, 202653 min

    In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome Michael Keene, Chief Revenue Officer at Chameleon Limited, for an eye-opening conversation about the future of artificial...

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  • What the Fixed Ops?! (WTF?!)

    Leadership Begins in the Mirror with David Long

    Aug 3, 202643 min

    In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome David Long, founder of David J. Long Coaching & Performance, creator of Pandemic of Positivity, and author of Step Zero, for an...

  • What the Fixed Ops?! (WTF?!)

    The Mobile Service Revolution with Nolan Armpriester

    Jul 20, 202651 min

    In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning sit down with Nolan Armpriester, General Manager of Twin Pines Ford of Hamburg, for an insightful conversation about dealership leadership...

  • What the Fixed Ops?! (WTF?!)

    Why Saturdays Kill Service Revenue: With David Anderson

    Jul 6, 202656 min

    In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning sit down with David Anderson, CEO and co-founder of EvenFlow AI, for a fascinating conversation about service department optimization...

  • What the Fixed Ops?! (WTF?!)

    The Next Billion-Dollar Dealership Tool with Dennis McGinn

    Jun 22, 202650 min

    In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning sit down with Dennis McGinn, founder of Rapid Recon and co-founder of Workflow Live, for an insightful conversation about dealership...

  • What the Fixed Ops?! (WTF?!)

    The Customer Retention Playbook: With Bill Springer

    Jun 8, 202654 min

    In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning sit down with Bill Springer for a deep dive into the evolving world of dealership customer retention, fixed operations, and long-term...

  • What the Fixed Ops?! (WTF?!)

    Nick Ruffolo Returns: Why Top Dealers Invest In Culture

    May 25, 202649 min

    Culture isn’t built through slogans or perks—it’s built through leadership, accountability, training, and creating an experience people actually want to be part of. In this episode of What the Fixed Ops?!, we welcome...

  • What the Fixed Ops?! (WTF?!)

    How Great Systems Fix Broken Teams with John Acosta

    May 11, 202655 min

    Growth doesn’t come from adding more tools—it comes from seeing clearly, fixing what’s broken, and building systems that actually work. In this episode of What the Fixed Ops?!, we welcome John Acosta, CEO of VTech...

  • What the Fixed Ops?! (WTF?!)

    Busting Car Myths, One Ride at a Time with Tim Pohanka

    Apr 27, 202647 min

    (00:00:00) Intro (00:00:39) Tim shares the origin of Tour Detour (00:01:44) How the idea turned into a viral series (00:05:58) What Tim wanted to achieve from making the show (00:10:52) Fixed ops as the backbone of...

  • What the Fixed Ops?! (WTF?!)

    Stop Guessing, Start Scaling: What Matthew Wilmsen & Eric Wilson Know That You Don’t

    Apr 13, 202645 min

    Some careers follow a straight line. Others are built by recognizing opportunity, solving problems, and scaling what works. In this episode of What the Fixed Ops?!, we welcome Matthew Wilmsen, Chief Revenue Officer, and...

  • What the Fixed Ops?! (WTF?!)

    From Cocktails to Closing Deals: Sheila Pogue’s Rise in Automotive

    Mar 30, 202654 min

    Some careers are planned. Others are built through grit, pressure, and pure resilience. In this episode of What the Fixed Ops?!, we welcome Sheila Pogue, Dealer Marketing Consultant at Dealer OMG, to the show. Sheila’s...

  • What the Fixed Ops?! (WTF?!)

    Great Salespeople Are Made, Not Born: Christian Younggren's Take on Influence

    Mar 16, 202649 min

    Influence matters. Leadership matters. And real sales performance depends on both. In this episode of What the Fixed Ops?!, we welcome Christian Younggren, sales trainer and founder of Kaizen Automotive Consulting, to...

  • What the Fixed Ops?! (WTF?!)

    Get Yourself a Job That AI Cant Touch - #automotive #shorts #dealership

    Mar 13, 20261 min

    AI is advancing fast — but skilled technicians aren’t going anywhere. Watch the full episode: https://youtu.be/_FWnkP4smlc Global Dealer Solutions offers a network of high-performance providers while remaining product...

  • What the Fixed Ops?! (WTF?!)

    8 Your Ego is Making You Stagnant - #automotive #shorts #dealership

    Mar 12, 20261 min

    The moment you think you’ve arrived is the moment you stop growing. Watch the full episode: https://youtu.be/_FWnkP4smlc Global Dealer Solutions offers a network of high-performance providers while remaining product...

  • What the Fixed Ops?! (WTF?!)

    Retrain & Attract - The Non-Negotiables - #automotive #shorts #dealership

    Mar 11, 20260 min

    If your compensation plan isn’t built for quality, don’t expect to attract it. Watch the full episode: https://youtu.be/_FWnkP4smlc Global Dealer Solutions offers a network of high-performance providers while remaining...

  • What the Fixed Ops?! (WTF?!)

    Usually the One Leading Knows the Least - #automotive #shorts #dealership

    Mar 10, 20261 min

    The further you want to go, the more humility matters. Ego stalls growth. Watch the full episode: https://youtu.be/_FWnkP4smlc Global Dealer Solutions offers a network of high-performance providers while remaining...

Guest Appearances

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