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The technology and business conversations executives are actually having. Hosted by Christine Russo. What Just Happened is a production of WJH Media LLC
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Contact path
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Booking probability
34%
Guest openness
Selective
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Signup to Generate a PitchThe technology and business conversations executives are actually having. Hosted by Christine Russo. What Just Happened is a production of WJH Media LLC
Recent episodes include "SHARKNINJA: Inside SharkNinja’s Consumer Cult: How CX, AI, and UGC Drive Double-Digit Growth" (22 October 2026, 12 minutes), "JPM Payments on Agentic Retail and Payments Intelligence" (4 October 2026, 17 minutes), and "MICROSOFT: Agentic AI Strategy and the Evolution of Retail" (1 September 2026, 26 minutes).
What Just Happened with Christine Russo publishes roughly every two weeks, with episodes averaging 19 minutes.
Booking probability for What Just Happened with Christine Russo is 34%, and the host is rated Selective on guests. What Just Happened with Christine Russo requires a Pod Score of 80 or higher. What Just Happened with Christine Russo's contact route on record: verified email.
The strongest fits for What Just Happened with Christine Russo are IT Services & Software Development and Business & Management Consulting. What Just Happened with Christine Russo has a business audience.
What Just Happened with Christine Russo is a business show.
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What Just Happened with Christine Russo
In conversation with Michelle Crossan-Matos, Chief Brand and Experience Officer at SharkNinja. The conversation breaks down why consolidating CX, call centers, and creative operations under the Brand umbrella has been a...
What Just Happened with Christine Russo
The next shopper at checkout may not be a person. Agents are starting to do the searching, comparing, and recommending, which means brands now have to win over software before they ever reach a human. Florencia...
What Just Happened with Christine Russo
In this conversation Sue McMahon and Christine Russo discuss: Why "Autonomy" is a Dirty Word in Retail (And How AI Fixes It): Merchants and planners naturally resist "black-box" decision-making, as complete...
What Just Happened with Christine Russo
My Favorite Quote of the Show:“ It's our secret sauce that we've been using as a differentiator always. So that's what now is op- in open that we can actually help enterprise adapt that at a very different level. As a...
What Just Happened with Christine Russo
This interview is about transformation. And your you to undersand that you can transform your startup, your career, your projects. When you think you've hit a wall, you can pivot. This is exactly what the founder of...
What Just Happened with Christine Russo
Velia Carboni has been CTO of SharkNinja for two years. In that time she has overhauled the company's core infrastructure, built a data foundation that puts analytical power directly in business users' hands, and...
What Just Happened with Christine Russo
Episode title:Accenture's Amal Benichou on New Luxury, the Cans and Cannots, and What the Data Actually Shows Show notes: Luxury is under pressure. The dream is intact but the curtain came down. Customers can see the...
What Just Happened with Christine Russo
alesforce is under pressure. The commerce landscape is shifting fast, agentic channels are rewriting how products get discovered and purchased, and platforms that don't adapt risk being left behind. Nitin Mangtani, SVP...
What Just Happened with Christine Russo
If your brand is sitting around waiting to just launch another product, you are already behind. With Toy executives running fashion companies like Richard Dickson, I wanted to sit with Teresa Stack Pearson who is a...
What Just Happened with Christine Russo
What Just Happened | Justin Honaman, Global Head of Retail, Restaurants & Consumer Goods at AWS For retailers looking to get more of an understanding of Agentic Commerce, this discussion lays it out. AWS is quickly...
What Just Happened with Christine Russo
What Just Happened | Episode Recap Christine Russo sits down with Lisa Pisano, Chief Revenue Officer at Knitwell Group, and Heather Gruccio, EVP/Chief Merchandising Officer at Ann Taylor, to talk about what a nearly...
What Just Happened with Christine Russo
What Just Happened | Episode Recap Christine Russo sits down with Juan Hernandez Campos, COO of Happy Returns, a UPS company, to dig into one of retail's most expensive and underappreciated problems: returns. The...
What Just Happened with Christine Russo
What Just Happened | Episode Recap Christine Russo sits down with Sonal Gandhi, Chief Content Officer at The Lead, ahead of The Lead Summit this May. Gandhi gives a candid look at how she builds content for one of...
What Just Happened with Christine Russo
What Just Happened: Recorded at Shoptalk Spring 2026 In this episode of What Just Happened, recorded live at Shoptalk, host Christine Russo sits down with Himanshu Jain, Co-Founder and Head of Product at CommerceIQ. As...
What Just Happened with Christine Russo
Why You Need to Listen: Klarna’s Evolution with Milton Pappas In this episode of What Just Happened, creator Christine Russo sits down with Milton Pappas of Klarna to pull back the curtain on how a "buy now, pay later"...
What Just Happened with Christine Russo
In this episode of What Just Happened, creator Christine Russo sits down with Paul Toms, the Chief Marketing Officer of Wayfair, to dissect the home retailer’s remarkable return to growth. After a challenging period...
What Just Happened with Christine Russo
Christine Russo sits down with James Hughes, Retail CTO at Verizon Business, for an onsite conversation recorded at NRF 2026, unpacking how AI, network infrastructure, and immersive technologies are actually reshaping...
What Just Happened with Christine Russo
What Just Happened went to NRF 2026 in New York City. Christine Russo sat down live at the RELEX booth with Greg Wilson, VP of Field Strategy at RELEX Solutions, to unpack how AI in retail is finally moving from...
What Just Happened with Christine Russo
What Just Happened headed to CES 2026 in Las Vegas. and Christine Russo sat down live on-site with Nathalie Gaveau, Chief Client Officer at Publicis Sapient, to talk about what it really means to move from AI curiosity...
What Just Happened with Christine Russo
AX. Agentic Experience. This is the phrase I am taking into 2026, and it is where I open my final show of the year. Christine Russo sat down with Jonathan Arena, CEO of New Generation AI and trykeppler.ai. Jonathan...
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