Hosted by Patient Care Marketing Pros · 🇺🇸 US · EN · 240 episodes
Established thought leaders with verified media credentials.
Welcome to 'Walk-Ins Welcome: A Healthcare Marketing Podcast,' presented weekly by Nick Hoard and Michael Ray of Patient Care Marketing Pros. Tune in each week to hear from Nick and Michael as they share valuable advice, engaging interviews, and success stories to inspire and inform you about the nuances of healthcare marketing to help you increase your clinic's patient volume.
Patient Care Marketing Pros hosts Walk-Ins Welcome: A Healthcare Marketing Podcast, a business show with 240 episodes published.
This week, we're back with another installment of our Meet the Pros series, introducing one of the creative minds behind Patient Care Marketing Pros. Michael sits down with Janie , who started at PCMP as an intern and no
This week’s episode features a segment from our recent webinar, Summer Bootcamp: Burning Off the Summer Slump , where we break down how urgent care clinics can use slower months to strengthen operations, improve the pati
Many urgent care owners dream about taking a vacation. Very few actually disconnect. In this episode of Walk-Ins Welcome, Nick and Michael tackle one of the biggest challenges facing clinic owners and operators: building
AI is everywhere right now. From content creation and reporting to ad management and automation, clinic owners are being bombarded with messages telling them to fire their marketing agency and let AI handle everything in
Running a successful business takes more than great service. It takes visibility, trust, and a marketing strategy that actually drives results. In this Meet The Pros episode of Walk-Ins Welcome, Michael sits down with Pa
Staffing is one of the biggest hidden growth challenges in urgent care. If your clinic cannot stay fully staffed, it impacts everything, patient experience, wait times, reviews, retention, and ultimately revenue. In this
Summer slowdown is real for many urgent care clinics, but it can also create one of the biggest growth opportunities of the year. In this episode of Walk-Ins Welcome, Nick and Michael sit down with Ira Pasternack, founde
Most urgent care clinics think they have a marketing problem when patient volume slows down. But in many cases, the real issue starts at the front desk. This week’s episode features a clip from our recent webinar focused
Most urgent care clinics are focused on the big moves. More ads, more locations, more services. But in reality, growth often comes from something much simpler. In this episode of Walk-Ins Welcome, Nick and Michael break
Most urgent care owners spend time training their teams on what to do. But very few take the time to explain why it matters. In this episode of Walk-Ins Welcome, Nick and Michael break down the concept of vision casting
This episode of Walk-Ins Welcome features a live segment from Michael’s talk at the Urgent Care Association (UCA) conference, focused on one of the most overlooked drivers of clinic performance: culture. Too often, reten
In this episode of Walk-Ins Welcome, Nick and Michael are sitting down with Ava Winslow and Axel Lonaeus from Flip to talk about how voice AI is changing the way urgent care clinics handle phone calls. They unpack the re
This week’s episode of Walk-Ins Welcome is a behind-the-scenes recap of PCMP’s first-ever urgent care Clinic Growth Mastermind, where clinic owners from across the country came together to share challenges, compare strat
In this episode of Walk-Ins Welcome, Nick and Michael sit down with Jonathan Moss from Experity to talk about one of the biggest missed opportunities in urgent care, repeat visits. This conversation breaks down how AI is
This week’s episode features a clip from one of our recent webinars focused on how AI search is changing the way patients find urgent care clinics. Search is no longer just “urgent care near me.” Patients are asking long
Turning around a struggling clinic can feel overwhelming, especially when patient volume starts dropping. In this episode, Nick and Michael share the exact framework they presented at the Experity Urgent Care Connect con
Urgent care isn’t just a convenient alternative to the ER anymore. It’s becoming a critical piece of the healthcare access puzzle — and the Urgent Care Association is working to make sure operators have a real voice in w
This week on Walk-Ins Welcome, we’re bringing you Michael Ray’s full talk from the Southeast Regional Urgent Care Association (SERUCA) Conference, where he unpacked one of the biggest hidden growth leaks in urgent care t
For years, hospitals have operated with a built-in reimbursement advantage. That advantage is disappearing. In this episode, Nick and Michael unpack the rise of site neutrality and what it means for independent urgent ca
Running a multi-location urgent care is rarely about bold growth moves. More often, success comes from discipline, culture, and getting the fundamentals right before scaling. In this episode, Michael sits down with Andre
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Walk-Ins Welcome: A Healthcare Marketing Podcast is hosted by Patient Care Marketing Pros. The show is categorised under business (marketing) and has published 240 episodes.
Walk-Ins Welcome: A Healthcare Marketing Podcast has published 240 episodes.
Walk-Ins Welcome: A Healthcare Marketing Podcast regularly covers business, marketing. It sits in the business category, with a marketing focus.
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Episodes of Walk-Ins Welcome: A Healthcare Marketing Podcast average 33 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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