
Spilt Soup: Boeing
In the latest version of our Spilt Soup series exploring the human factors behind product failures, we examine the issues with Boeing’s 737 MAX airplanes. In the 2010s Boeing installed a feature meant to help pilots duri

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Hosted by Unknown Host · 🇺🇸 US · EN · 108 episodes
Established thought leaders with verified media credentials.
Join Chris Schreiner, Derek Viita, and Lisa Schreiner from User Driven Strategies as they discuss the latest developments impacting the user experience, whether in the car, at home, or on the go. Examine the state of the UX and human factors professions, listen to interviews from leading practitioners in industry and academia, and hear the team discuss the latest products and services from a human-centered design perspective.
Unknown Host hosts UX Soup, a business show with 108 episodes published.

In the latest version of our Spilt Soup series exploring the human factors behind product failures, we examine the issues with Boeing’s 737 MAX airplanes. In the 2010s Boeing installed a feature meant to help pilots duri

Typography is an often overlooked part of UX design, but can have a big impact on usability, trust, and accessibility. Oliver Schöndorfer runs the PimpMyType website and YouTube channel and is a font fanatic. We discuss

Three out of 3 podcast hosts agree: Waiting stinks! This week Chris, Lisa, and Derek discuss the “UX of Waiting” in transportation contexts like airports, taxi queues, train stations, and worst of all traffic jams. How c

Friend of the podcast Dr. Santosh Basapur returns for a third time! On this episode, Dr. Basapur shares his thoughts on AI's impact on health care service design, including possible improvements in patient care, and the

As robotaxis flood public roads, many groups continue to voice safety concerns. One ongoing challenge relates to how driverless cars interact with fire engines, ambulances, and law enforcement. In this special episode, D

According to the National Highway Traffic Safety Administration, in the US more than 7000 pedestrians are killed each year and more than 71000 injured. According to the World Health Organisation, pedestrians represent ov

Like any UX or human factors research project, “digital transformation” (the integration/evolution of new tech to parts of a business) requires a strategic, human-centered approach. In this episode, we explore approaches

In this installment of our Spilt Soup series, exploring the reasons behind product and service failures, we review the spectacular faceplant of Sonos. In 2024 Sonos pushed a "courageous" (not our word) app update that br

Tesla recently announced its intention to sunset manufacturing of its Model S and Model X cars, in favor of... robots? On this episode Lisa, Chris, and Derek break down the "why's" behind this decision, and the effects i

Bryan Reimer, Ph.D., is a Research Scientist in the MIT Center for Transportation and Logistics and co-author of the book "How to Make AI Useful: Moving Beyond the Hype to Real Progress in Business, Society and Life." Br

Every year the Consumer Electronics Show in Las Vegas provides a glimpse into the strategies of automakers and suppliers. Derek walked the show floor to assess where the automotive world is headed. Join us as we discuss

Happy New Year! The stereotypical New Year's resolution is to work off all the weight gained over the holiday season, so in this first episode of 2026 it seemed appropriate to revisit the UX of fitness tech. We covered t

As the holidays are upon us, it seems fitting to talk about one of the popular presents young people especially will be asking for: games. Join us on the last episode for 2025 as we discuss how UX research for gaming dif

In this extended episode of UX Soup, we talk with Professor Gary Burnett from Loughborough University, who is a pioneer in the use of immersive technology, especially social virtual reality, as a means to engage and teac

The first instalment of Spilt Soup, which breaks down UX reasons for spectacular product and service failures. Where better to start than Quibi? In 2020 Quibi was launched with massive financial backing as a streaming se

A recent study out of Dongchedi in China evaluated how effectively 36 cars handled 15 obstacles in both highway and urban settings. We discuss the results of the study, the strengths and weaknesses of it, and what it mea

In this episode, we discuss fake people. No, not people who pretend to be somebody they're not, but true fake people and their potential use in UX research. AI-powered participants? AI researchers? There are companies cr

We are all aware of issues with data privacy on the internet and on your mobile devices, but how aware are you about the data being collected from your car? We discuss how this data is different from that of your other c

Zoe is a personalized nutrition program which uses at-home tests and blood sugar monitoring to help users understand how their body responds to food and provide personalized dietary recommendations. Chris and Derek inter

In this episode, we discuss an opinion piece written by Nick Hodges lamenting the decline of the user interface, providing our analysis of the main points regarding where UI has gone wrong and how we can fix it. In Conde
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UX Soup is hosted by Unknown Host. The show is categorised under Business (technology) and has published 108 episodes.
UX Soup has published 108 episodes.
UX Soup regularly covers Business, News, Technology. It sits in the Business category, with a technology focus.
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