TOOLS TALENTS AND TECHNIQUES with Dustin Sutton

You are building something. A business, a career, a life that actually means something. Tools, Talents, and Techniques is where founders, operators, and leaders share exactly how they did it. Host Dustin Sutton goes beyond the highlight reel to uncover the decisions, systems, and mindset shifts that separate people who talk about success from people who build it. New episodes drop regularly. Subscribe and start listening. © Sutton Enterprises LLC. All rights reserved.

TOOLS TALENTS AND TECHNIQUES with Dustin Sutton is a business podcast hosted by Unknown Host, with 123 episodes on record and a Required Pod Score of 82.

Unknown Host hosts TOOLS TALENTS AND TECHNIQUES with Dustin Sutton, a business show with 123 episodes published.

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  Episode #117

  Ep. 117 | How to Adapt Your Business for the AI Era with Toni Taylor Gozza

  Sep 24, 202645 min

  Most business owners know AI exists. The harder question is where their business is losing time, money, and capacity, and what would actually fix it. Toni Taylor Gozza spent 35 years in the mortgage industry before founding The Gozza Gap , a consultancy that helps owners find and close gaps across their people, processes, and technology. Sometimes the answer is AI. Sometimes it is automation, a better process, or removing a step that no longer serves a purpose. Toni is also a co-author of the Amazon bestselling AI Prompt Handbook . In Episode 117, Toni joins Dustin Sutton to discuss her journey from mortgage industry veteran to business improvement consultant. They revisit the 2008 financial crisis, the role resilience played in rebuilding, and how therapy and meditation changed the way Toni leads. They also talk about writing her book, adopting AI with purpose, and spotting the problems business owners are often too close to see. What you’ll learn How Toni made the move from mortgage lending to The Gozza Gap What the 2008 financial crisis taught her about resilience How personal growth changed her leadership and relationships Why AI works best when you start with a business problem How to identify gaps that drain time, money, and capacity Practical ways to begin using AI, wherever you are starting Chapters 00:00 Introduction to Toni 03:29 From mortgages to AI entrepreneurship 07:36 Lessons from the 2008 financial crisis 11:56 Resilience and mentorship 19:17 Therapy, meditation, and mindset 37:07 Discovering AI and writing The AI Prompt Handbook 43:51 Collaborating with co-authors 47:17 Finding and closing business gaps 52:24 Practical advice for AI adoption 58:58 The inside job and living in the present Connect with Toni The Gozza Gap: https://gozzagap.com LinkedIn: https://www.linkedin.com/company/thegozzagap/ Email: toni@gozzagap.com The AI Prompt Handbook : Available on Amazon Follow Tools, Talents, and Techniques Website: https://toolstalentstechniques.com YouTube: https://youtube.com/@dustincsutton Apple Podcasts: https://podcasts.apple.com/us/podcast/tools-talents-and-techniques-with-dustin-sutton/id1692838507 Spotify: https://open.spotify.com/show/7pQZ551Ct4jVRQ2BqB7Zr2 Instagram: https://www.instagram.com/the3tpod/ Brought to you in part by Sutton Growth Partners | Strategy. Systems. Execution. https://suttongrowthpartners.com

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  Episode #116

  Golf District Is Changing the Game for Golf Courses | Founder and CEO - Kevin Kalner Ep. 116

  Aug 24, 202639 min

  Golf courses are leaving revenue on the table every single day — and most operators don't even see it happening. In this episode, Kevin Kalner, founder of Golf District, breaks down how his booking platform is bringing dynamic pricing and revenue management to an industry that's been stuck in the past. Kevin shares his journey from golf enthusiast to startup founder, walking through how COVID-19 accelerated growth across the golf industry, why so many courses are unknowingly losing revenue, and how Golf District's tee time booking platform is solving the perishability problem that's plagued golf courses for decades. We also get into the unsolicited offer feature that's creating a new buying habit for golfers, the real challenges of driving change management and adoption in a legacy industry, and what it takes to build and lead a startup team from the ground up. Topics covered in this episode: Kevin Kalner's path from golf sales to founding Golf District The evolution of golf courses in San Diego and beyond How COVID-19 changed the trajectory of the golf industry Identifying revenue leakage and pricing inefficiencies at golf courses Building Golf District's dynamic pricing and booking platform How prepaid tee times solve golf's perishability problem The unsolicited offer feature and price discovery in golf Managing change and driving adoption in a traditional industry Lessons on entrepreneurship, team building, and staying motivated Where Golf District is headed next "Let the content dictate the format." "Unsolicited offers create a new buying habit in golf." "The milestones keep us motivated and moving forward." Resources & links: Golf District — https://www.golfdistrict.com Kevin Kalner on LinkedIn — https://www.linkedin.com/in/kevinkalner Golf District on Twitter/X — https://twitter.com/GOLFdistrict_ Follow Tools, Talents, and Techniques on Instagram — https://www.instagram.com/the3tpod/ Follow the show on Twitter/X — https://twitter.com/the3tpod Episode music by C€$ on Spotify — https://open.spotify.com/artist/21zXwxV9nWaiE6iAleU6ww

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  Episode #113

  Ep. 113 | Data Ownership Is the New CRE Advantage | Bill Douglas - OpticWise

  Jun 25, 202645 min

  Bill Douglas has had more than one moment that changed the trajectory of his life. In this episode, he shares the wild story behind one of them, and how it shaped the way he thinks about resilience, risk, and building a business that lasts. Bill is the CEO of OpticWise and co-author of Peak Property Performance , a Fast Company Press bestseller. His company helps commercial real estate owners take back control of their data and digital infrastructure instead of leaving it in the hands of vendors. Bill brings decades of experience applying modern technology to one of the slowest-moving industries out there, and he has the war stories and the wins to back it up. This conversation covers life lessons that go way beyond real estate, the entrepreneurial mindset that got Bill here, and why data ownership might be the single most overlooked advantage available to property owners today. 🔑 What You Will Learn The life-changing lesson Bill learned from a near-death experience with a coral snake How Bill built and grew a business by applying modern technology to an old industry Why data ownership and digital infrastructure are becoming the real differentiators in commercial real estate How smart delegation and empowering your team changes everything about how you lead What the future of commercial real estate technology actually looks like 🕐 Episode Chapters 00:00 Introduction to Bill Douglas and His Journey 01:57 The Coral Snake Bite That Changed Everything 09:35 Twenty Years Later: A Skiing Accident to the Day 12:52 Choosing Accountability Over a Lawsuit 15:28 The $100,000 Tip and Empowering Employees 18:45 Bill's Five Questions for True Delegation 21:45 How Bill Found Commercial Real Estate 24:53 Why Owners Resist Adopting New Technology 28:05 The Question That Sparked the Book 33:43 Machine Learning, NLP, and Robotics in CRE 37:50 Due Diligence and the Hidden Value of Data 40:21 Which Asset Classes See the Biggest Impact 43:06 Setting Up Part Two OpticWise: https://www.opticwise.com 🔗 Connect with Bill Douglas LinkedIn: https://www.linkedin.com/in/billdouglas/ Website: https://www.opticwise.com Peak Property Performance (book and podcast): https://www.peakpropertyperformance.com 🎙️ About Tools, Talents, and Techniques Hosted by Dustin Sutton, Tools Talents and Techniques is a podcast for founders, operators, and professionals who want to go deeper than surface-level success stories. Every episode unpacks how high performers think, decide, and build things that last. 📲 Subscribe and leave a review if this episode brought you value. 🌐 toolstalentstechniques.com

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  Episode #112

  Ep. 112 | How AI Is Disrupting Commercial Real Estate | Dan Mosher, DealGround

  Jun 3, 202650 minS0

  <p>🏢 AI Is Disrupting Commercial Real Estate. Here's What That Actually Looks Like.</p><p>Dan Mosher has been early to almost every major tech wave of the last 25 years. Food delivery. Electric vehicles. Programmatic advertising. Now he's setting his sights on commercial real estate, and the timing could not be better.</p><p>Dan is the CEO and co-founder of DealGround, an AI-native data platform that combines fragmented property and market data into one searchable system spanning 62M+ properties. Before launching DealGround, he led the merchant team at Postmates through its $4.4B acquisition by Uber and served as SVP/GM...

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  Episode #111

  The Commercial Real Estate Fundamentals That Never Change | Peter Quinn of Kidder Matthews | Ep. 111

  May 19, 202652 minS0

  <p>Here are the full optimized RSS show notes:</p><p>Peter Quinn has seen commercial real estate from every angle. IBM sales training, land development, market crashes, and the digital transformation reshaping how deals get done today. Through all of it one thing has remained constant. The fundamentals work if you work them.</p><p>In Episode 111, Dustin sits down with Peter Quinn of Kidder Matthews to unpack a career built on resilience, relationship building, and a relentless commitment to staying sharp in one of the most dynamic industries in the world. If you are building a career in...

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