Think Fast Talk Smart: Communication Techniques

“Boredom is just the enemy of conversation.” Small talk doesn’t have to be boring. For matchmaker and dating coach Rachel Greenwald , better conversations start with a little preparation and a willingness to move beyond...

“A brand is a promise, and a great brand is a promise well kept.” What does it take to build something people believe in? For Daniel Lubetzky , social entrepreneur and KIND Snacks founder, it starts with curiosity...

“How you end something often can be as important, if not more important, than how you start.” What’s the best way to wrap up a presentation? How do you stop yourself from repeating the same point? And what can you do...

“Our imperfections reveal that we’re human.” As AI makes it easier to polish our words, how do we prove that our communication is actually our own? For Matt Abrahams, the answer isn’t to avoid AI, but to protect the...

“Most teams leave the vast majority of their innovation potential on the table.” If you treat artificial intelligence like an oracle, you’ll likely be disappointed. But treat it like a teammate, and Jeremy Utley and...

“No one cares about us, our company, our products. We have to make them care, and for that, we need the right words.” Great work doesn’t always speak for itself. For communication strategist and author of Message...

“If you're worried that a ChatGPT type tool can replace you, you need to [ask]: Why am I communicating? What am I trying to say? Am I being authentic?” Artificial intelligence can now do a lot of things. But if you’re...

“What you think is not gospel.” Can arguing with yourself make you happier? Martin Seligman , positive psychology pioneer and author of Agency: The Psychological History of Human Progress , says our negative thoughts...

“Everybody you interact with needs that signal of respect.” Feeling seen and respected can shape how we communicate and connect with others. For Stanford social psychologist and author of Churn: The Tension That Divides...

“The ability to handle yourself in interviews and other high-pressure situations can make the difference in getting the job and achieving your goals.” A successful interview is more than answering questions well. It’s...

“Causality is this foundation that really allows us to anchor what we’re trying to do when we’re telling stories.” Storytelling doesn’t require a dramatic narrative. For behavioral scientist and former Disney Imagineer...

“We are now competing in conversation with someone’s feed.” Connecting with others requires more than knowing what to say. The signals we send through our body language, the questions we ask, and even where we position...

“We’re all salespeople at the end of the day.” Whether you’re pitching a movie, an idea, or yourself, persuasion is about more than the story you’re telling—it’s also about the story your audience sees for themselves...

“The tools of communication have changed, the human brain has not.” In a world of endless content and shrinking attention spans, getting your message heard means giving people a reason to care. For Carmine Gallo , a...

“Over time, what works is truly showing up in a way where you actually care, you're actually trying to give value.” In a culture that rewards boldness and visibility, quieter voices can be easy to overlook. But Susan...