business
Hosted by SBE - Service Business Evolution · business · EN-US
The Trusted Technician Podcast from SBE is a must-listen for HVAC technicians who want to set themselves apart. This short format podcast covers topics from a fresh perspective of increasing trust. We take care of the customer first. Learn the tips and strategies to communicate like a professional while solving problems with 5-star service. Guests will include some of the top-performing HVAC technicians in the country as well as experienced HVAC coaches and trainers.
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Contact path
Verified email
Booking probability
33%
Guest openness
Selective
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Signup to Generate a PitchThe Trusted Technician Podcast from SBE is a must-listen for HVAC technicians who want to set themselves apart. This short format podcast covers topics from a fresh perspective of increasing trust. We take care of the customer first. Learn the tips and strategies to communicate like a professional while solving problems with 5-star service.
The Trusted Technician is hosted by SBE - Service Business Evolution. The show has published 71 episodes to date.
Recent episodes include "70. Stop Selling. Start Listening." (21 October 2026, 14 minutes), "69. What Happens When You Stop Following the Process" (14 September 2026, 28 minutes), and "68. Slow Down to Level Up" (7 July 2026, 29 minutes).
The Trusted Technician publishes roughly every few months, with episodes averaging 23 minutes across 71 episodes.
Booking probability for The Trusted Technician is 33%, and the host is rated Selective on guests. The Trusted Technician requires a Pod Score of 80 or higher. The Trusted Technician's contact route on record: verified email.
The strongest fits for The Trusted Technician are Electrical, Plumbing & HVAC Contractors. The Trusted Technician has a business audience.
SBE - Service Business Evolution hosts The Trusted Technician, a business podcast with 71 episodes published.
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Episode #70
David F. from Parker’s Heating & Cooling shares how changing the way he communicates with homeowners has helped him become a more effective comfort advisor. From understanding the homeowner’s needs and wants to...
Even experienced technicians need coaching, accountability, and support to consistently follow the process. Coach Louis sits down with Coach Khaled Holman to talk about his journey from technician to trainer and service...
Episode #68
Codie from Daniell Heat & Air in Arkansas shares how 17 years in the trade taught him that slowing down is the key to serving customers better and achieving top performance. From asking better questions to digging...
Episode #67
Eddie from All-Temp in Tennessee to talk about his journey from skeptical technician to fully buying into the process. They unpack the mindset shift that happens when you stop seeing maintenance as “just a tune-up to...
Episode #66
Philip from Incredible HVAC in Virginia talks about his journey from installer to service technician to million-dollar producer. Philip shares how following the process, owning his numbers, slowing down on calls, and...
Episode #65
Mackenzie from Snyder's Heating and Cooling in Missouri joins the podcast to share about how training has impacted how she runs her visits. This includes how to get the most out of training, how to do a really good call...
If you're running estimates for new HVAC systems, this episode is for you. Josh from East Coast Heating and Air joins the podcast to discuss his path from installation technician to comfort consultant, and how your...
In this episode of The Trusted Technician Podcast , Derek sits down with Carlos, Residential Sales Manager at Aqua Plumbing and Air in Florida. Carlos shares how he went from a lost young Marine to a high-performing...
Joey from Horne Heating and Air Conditioning in North Carolina has worked through installing, running service and maintenance calls, and now has a full-time focus on what he enjoys most...selling HVAC systems. He...
Julie from Anderson Heating & Cooling in North Carolina shares her experience from nearly two decades as a maintenance technician and why she loves running Maintenance Agreement calls. She strongly believes in building...
Episode #56
DJ from Geerts Plumbing & Heating in Iowa joins this episode to share about how he’s off to a great start after the first quarter of the year. He’s learned to ask some great questions and then let the customer think...
Chad from HVAC Comfort in Michigan shares how fully committing to following a process as an HVAC technician has led to big improvements in his calls. Key Takeaways: Changing his mindset about the opportunities that...
Austin from Universal Heating & Cooling in Tennessee joins to share how he enjoys helping his HVAC customers but makes sure to ask questions first before jumping into any type of education mode. Key takeaways: Make sure...
Episode #57
Josiah from Daniell Heating & Air in Arkansas shares the huge lightbulb moment that changed everything for him when it comes to HVAC indoor air quality products and his customers. Key Takeaways: Learn how Josiah has an...
Episode #56
Franco from Cowboys Air Conditioning & Heating in San Antonio, Texas, is the #1 ranked technician in the SBE 2024 HVAC technician rankings. He shares how getting employed as a technician has changed his life and the...
Episode #55
Gavin from Wally Falke's Heating & Air Conditioning in California joins to share how, over 4 years, he went from being completely brand new to HVAC to becoming a million-dollar revenue producer. He shares how he: Had...
Episode #54
Ty from Patrick Riley in Arizona joins to share how he helps HVAC Technicians and plumbers find success through showing their customers how much they care. Key takeaways Time you spend with customers shows how much you...
John from George Brazil in Arizona shares how it is not about educating your customers. You should actually be letting your customers educate you. Key Takeaways Get to know every customer and how they want to be helped...
Episode #52
Bryan from George Brazil in Arizona joins to share how, if you don't 100% trust and buy into your process and fully believe in it, it won't ever get you the results you are wanting. Key Takeaways: He is going to do more...
Episode #51
Thomas from McCoy's Heating & Air in Tennessee shares how he coaches HVAC technicians to become more aware of what they do that is both working and not working. He also shares tips for using riding-alongs as a great way...
Recent guests on The Trusted Technician. Study who booked and why before you pitch.
veteran sports journalist, Nashville Business Journal
NWA Cooling & Heating
Snyder's Heating and Cooling
Aqua Plumbing and Air
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