The Tech Matchmaker

The Tech Matchmaker Podcast is your go-to show for discovering the latest breakthroughs transforming the contact center industry. Hosted by Gina Gibson of Think Forward, each fast-paced, ten-minute episode spotlights the smartest, most innovative solutions designed to tackle real-world contact center challenges. Whether you’re a tech leader searching for your next CCaaS solution, a decision-maker eager to stay ahead of the curve, or simply passionate about the future of customer experience, this podcast delivers the insights you need to keep your business moving forward. Tune in for engaging interviews with industry trailblazers, inspiring client success stories, and practical tips to help your organization thrive in a rapidly evolving landscape. Join us as we match today’s contact center challenges with tomorrow’s technology — and have some fun along the way! Subscribe now and never miss an episode as we explore what’s next in CCaaS innovation

The Tech Matchmaker is a general podcast hosted by Unknown Host, with 0 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts The Tech Matchmaker, a general show with 0 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Episode #15

  AI Token Costs, Agent Sprawl & Enterprise AI Strategy | Krista

  Aug 26, 202621 minS2

  <p><b>YouTube Description</b> </p><p>The Tech Matchmaker Podcast welcomes back Aaron Symbolik, AI Orchestration Consultant at Krista, for his second appearance with host Gina Gibson. A year has passed since his last visit, and this episode is a full check-in on how Krista's platform, and Aaron's view of AI strategy, has evolved. </p><p>The conversation covers three things nearly every company is dealing with right now, whether they realize it or not: uncontrolled token spend, security gaps caused by unmanaged AI agents, and the temptation to chase big AI use cases before doing the foundational work. Aa...

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  Episode #15

  Are Your AI Token Costs Out of Control? | Krista

  Aug 25, 20261 minS2

  <p><b>LinkedIn Teaser (pre-launch)</b> </p><p>🎙️ New Episode Dropping Soon! </p><p>Quick question: do you actually know what your company is spending on AI tokens right now? Most leaders don't, until the bill doubles overnight and nobody can explain why. </p><p>Gina Gibson sat down with a familiar face this week: Aaron Symbolik, AI Orchestration Consultant at Krista, back on the show one year after his first appearance. A lot has changed at Krista since then, and Aaron came back with a much sharper answer to a question every company is quietly wrestling with: what does a mature...

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  Episode #12

  Vintel AI: Real-Time Intent Data That Beats Static Lists

  Aug 20, 202620 minS2

  <p>Ulysses Alvarado spent decades in marketing and media before he ever touched tech, starting at IBM and later building his own advertising agency. Watching clients burn through stale, resold contact lists is what led him to found Vintel AI, a real time, high intent consumer intelligence platform. <br /></p><p>Today, Vintel AI monitors tens of billions of behavioral signals across tens of millions of websites, expanding toward one hundred million, to identify people and businesses actively searching for a product or service right now. Once their AI confirms real intent through a thirty point check, it matches that a...

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  Episode #12

  Most AI Voice Agents Sound Great… Until They Don’t

  Aug 18, 20261 minS2

  <p>🎙️ New Episode Dropping Soon! <br /></p><p>You mention something to your spouse at dinner, and thirty seconds later an ad for it shows up on your phone. It feels invasive. It's actually not how the best intent data works, and that distinction is the whole business. <br /></p><p>In the upcoming episode of The Tech Matchmaker, Gina Gibson sits down with Ulysses Alvarado, Founder and CEO of Vintel AI, to talk about how real time consumer intent data is changing the way B2B and B2C companies find their next customer. <br /></p><p>Here's what we're di...

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  Episode #11

  Why Most AI Voice Agents Fail in Production | Simple AI

  Aug 12, 202620 minS2

  <p>Most AI voice agents sound fine on a demo and fall apart in production. Cat Li, CEO and Founder of Simple AI, joins Gina Gibson on The Tech Matchmaker to explain why, and what her team does differently. </p><p>Before founding Simple AI, Cat studied computer science and math at MIT, built backend systems for Facebook Newsfeed and Instagram Stories, and led engineering and product at Y Combinator, where she met her co-founder and got an early look at the technology that became the modern AI boom. Today, Simple AI builds voice and conversational agents for B2C c...

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