Hosted by Oliver Lennon · EN · 23 episodes
Established thought leaders with verified media credentials.
The Syndeo Podcast, hosted by Oliver Lennon delves deep into all things Conversational AI with some of the sharpest brains from the most innovative companies in the world of Customer Experience (CX). These are not a series of interviews, but conversations – a regular discourse designed to provoke, educate and enlighten business professionals with insights, learning and guidance on leveraging conversational AI to deliver meaningful CX.Music by chillmore from Pixabay
Oliver Lennon hosts The Syndeo Podcast, a technology show with 23 episodes published.
In this episode, Oliver Lennon chats with Jacqui Turner – fondly known as the Customer Service Dancing Queen to explore the vital role of human connection in customer experience. Jacqui shares insights from her 28-year c
In this episode of the Syndeo Podcast, host Oliver Lennon chats with Isabelle Staub, Senior Vice President of Global Operations at Twilio, to uncover how AI and automation are transforming customer experience in the Comm
In this episode, host Oliver Lennon welcomes Dr. Michael Kollo, CEO of Evolved.ai, for an insightful conversation on the intersection of AI, finance and the future of work. Dr. Kollo, with a background in quantitative fi
In this episode, host Oliver Lennon engages with Ray McDiarmid, an industry veteran with deep expertise in customer experience (CX) and the business process outsourcing (BPO) industry. Ray reflects on his extensive caree
In this episode, host Oliver Lennon is joined by Simon Kriss, Australia’s leading voice on AI in Customer Experience (CX). Author of “The AI Empowered Customer Experience”, Simon is a sought-after keynote speaker and con
In this episode of the Syndeo Podcast, host Oliver Lennon welcomes Bruce Pollock, Value Principal at NICE, to discuss the transformative potential of AI in customer experience. Drawing on his 30 years of industry experti
In this episode, host Oliver Lennon is joined by Naomh McElhatton, Co-founder and CEO of Dara & Co., an AI-powered wellbeing platform. Naomh, a seasoned tech entrepreneur with over two decades of experience in marketing,
Join host Oliver Lennon for the second part of his conversation with Chris Gillen, CEO and co-owner of A Closer Look (ACL), a customer experience consultancy that helps brands build authentic and enduring customer-centri
In this episode host, Oliver Lennon is joined by Chris Gillen, CEO and co-owner of A Closer Look (ACL), a customer experience consultancy that helps brands build authentic and enduring customer-centric brand loyalty. Chr
In this episode host, Oliver Lennon chats with Karin Aalberts, European Head of CX & EX Digital Business Consulting & Innovation at Orange Business about the evolving landscape of customer and employee experience (CX and
Join host, Oliver Lennon as he chats with Alok Kulkarni, a serial entrepreneur and the CEO of Cyara, one of the world’s leading AI and voice testing companies. With over two decades of experience in the CX industry, Alok
Join host Oliver Lennon as he kicks off series two of the Syndeo Podcast with CX thought leader, innovator and foresight strategist, Paula Kennedy Garcia. Renowned for her visionary thinking, Paula has earned multiple aw
In this episode host, Oliver Lennon is joined by Marina Ashurkina, a distinguished professional with over 13 years of Conversational AI industry experience. Marina has made significant contributions to the development of
In this enlightening episode, Oliver is joined by Mike McTear, Emeritus Professor at Ulster University to delve into the evolving world of Conversational AI and its broader implications. With a career spanning over two d
In this episode Oliver Lennon welcomes John Lush, an esteemed expert in the realm of customer service and experience. Boasting two decades of hands-on expertise, John’s prowess spans contact centres, CRM platforms, self-
Join Oliver Lennon in this captivating episode as he catches up with Nat Walker, the Chatbot Experience & Linguistic Lead at Vodafone. With an impressive background in UX projects for giants like Google, Swarovski, and t
Join host, Oliver Lennon and Verint Systems Inc’s AI experts, Ian Beaver and Scott Lindsay, in this enlightening episode as they delve into the world of LLMs. Ian, Verint’s Chief Scientist, and Scott, the Senior Director
Join host Oliver Lennon as he welcomes B2B social media trailblazer and renowned tech influencer, Evan Kirstel to the podcast. With a strong background in enterprise tech, working with notable companies such as Philips a
In this episode, our host Oliver Lennon engages in a thoughtful conversation with Matt Pyke, the Senior Director of Strategic Partner Business Development at Verint, a global leader in customer engagement. They discuss t
In this episode, Oliver Lennon is joined by Nicolas de Kouchkovsky, an expert in customer experience and customer-facing technology markets. Nicolas has extensive industry experience, having held various executive roles,
Simon Kriss
author of “The AI Empowered Customer Experience” · Customer Innovation Experience Institute
1 appearance on this show
Chris Gillen
leadership advisor, coach, and speaker · A Closer Look
2 appearances on this show
Evan Kirstel
B2B TechFluencer and Industry Expert · eViRa Health
1 appearance on this show
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The Syndeo Podcast is hosted by Oliver Lennon. The show is categorised under technology (business) and has published 23 episodes.
The Syndeo Podcast has published 23 episodes.
The Syndeo Podcast regularly covers technology, business, science. It sits in the technology category, with a business focus.
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The Syndeo Podcast hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of The Syndeo Podcast average 50 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates The Syndeo Podcast's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
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