
Episode #38
Blame Is a Dead End: Michael Bassey on Where Accountability Actually Sits
A broken door handle nobody fixed will tell you more about your safety culture than your incident numbers will.Michael Bassey has spent two decades in process safety across Nigeria, Qatar, the UAE, Argentina and North America, leading high-risk, high-consequence investigations. In 2010 he ran one that was thorough, detailed, and well received by leadership. Eight months later the same facility tripped again. Different shift, different people, same outcome. That gap is what he has been chasing ever since, and it is what led him to write Beyond Blame.In this conversation he unpacks why "human error" as a root cause stops the learning, why culture is "the soil that helps behaviors to germinate," how trust erodes over things as small as an unfixed door handle or a meeting you start fifteen minutes late, and what changed for him when a mentor sent him around every facility in the business unit for two months before he started the job.Michael Bassey, D.Eng, CSP, is an asset process safety advisor at Chevron in Houston and the author of Beyond Blame: A Human and Organizational Performance Approach to Incident Investigation, Learning, and Leadership.CHAPTERS0:00 "Trust is key and trust is fragile"0:25 Welcome to The Safety Spotlight1:34 From physics teacher to process safety at Chevron4:54 Leading across cultures: "people are people everywhere"8:53 The mindset you carry into a new country9:55 Beyond Blame: the incident that happened twice14:21 Why blame is a dead end15:36 Culture is the soil behavior grows in15:59 The broken door handle problem19:11 Why small unkept promises show up on the front line22:01 Operational discipline is for leaders too25:40 Closing the gap between the office and the field26:53 From "I Care" observations to real coaching30:44 The procedure step nobody follows32:05 What mentorship actually is34:09 The mentor who sent him around every facility37:43 Finding a mentor and building real competency39:29 Advice to his younger self42:40 Where to find Michael and Beyond BlameCONNECT WITH MICHAELLinkedIn: https://www.linkedin.com/in/drmichaelbassey/Michael's book on Amazon:Beyond Blame: A Human and Organizational Performance Approach to Incident Investigation, Learning, and Leadershiphttps://www.amazon.ca/Beyond-Blame-Organizational-Performance-Investigation/dp/B0GRBVQWYHABOUT THE SAFETY SPOTLIGHTLong-form conversations with the people doing the work in workplace safety. New episodes regularly. Subscribe so you don't miss one.The Safety Spotlight is produced by BIS Safety Software.

