
Episode #5
Third-Party Delivery Isn't Killing Your Restaurant. Your Mindset Is.
<p>Uber Eats. DoorDash. Grubhub. Ask most restaurant owners about third-party delivery and you'll hear the same word: plague. In this episode, Greg puts Spiro (who runs a company that manages third-party delivery for restaurant brands) in the hot seat to challenge that narrative head-on.</p><p></p><p>Spiro doesn't let the platforms off the hook, restaurants aren't the customer, onboarding is poor, and support is genuinely broken. But he makes the case that most operators are stuck in a victim mindset that's costing them real opportunity. They break down exactly how that infamous 30% fee breaks down (platform fee...

