The Resilient Entrepreneur Podcast

Hiring is one of the highest-stakes decisions inside a practice, but many interviews are still conducted without a clear framework for determining whether someone actually belongs on the team. In this episode, Kevin...

Scaling is often treated like a strategy reserved for large corporations, venture-backed companies, or businesses with multiple locations. But the same principles apply to a service-based practice of almost any size. In...

The skill that made you indispensable early in your practice can eventually become the thing holding the entire organization back. In this episode, Kevin Johnson explains why successful owners and managers eventually...

Most practice owners think employee turnover costs them the time and inconvenience of finding a replacement. The real number can be dramatically higher. In this episode, Kevin Johnson explains why replacing a single...

When staffing overhead rises, many practice owners immediately consider cutting hours, reducing positions, or shrinking the team. But the real problem is often not how many people are on payroll. It is that critical...

Most people assume a dental practice stays on the market because the price is too high. But in many cases, the real problem is that the full value of the practice was never clearly communicated. In this episode, Kevin...

A discretionary discount may feel like a small decision in the moment, but the financial impact can spread across your schedule, your team, and your profitability far longer than most practice owners realize. In this...

Relationships are often described as one of the most valuable assets inside a business. But when loyalty begins replacing accountability, those same relationships can quietly become one of the most expensive liabilities...

The valuation of your practice may be one of the most important numbers you ever receive. But what happens when that number is wrong? In this episode, Kevin Johnson explains how a practice valuation that is understated...

Bonus systems are one of the most misunderstood tools in practice management. Many owners treat them like a solution to culture, teamwork, accountability, or production problems, but that is not what a bonus system...

A lot of dental practice owners assume that if the schedule is full and revenue is coming in, the practice must be doing well. But busyness and profitability are not the same thing, and confusing the two can cost owners...

Most dental practice owners measure the present... collections, overhead, schedule density, production. But the number that will shape their financial future is not what the practice produces today. It is what the...

Most dental practice owners measure the present... collections, overhead, schedule density, production. But the number that will shape their financial future is not what the practice produces today. It is what the...

Most business owners know they need financial help, but far fewer understand the distinct roles that should exist inside a strong financial operation. Bookkeeping, accounting, and tax strategy often get blurred...

A lot of businesses have an internal divide that feels like a constant battle between departments, roles, or personalities. Sales blames operations. Operations blames sales. Everyone feels frustrated, and the owner...