The Ramp

<p>Wat als de rol van een zorgverzekeraar verandert naar een die zich richt op meer preventie? Kunnen we daarmee de problemen in de zorg van nu en in de toekomst oplossen? Tijdens deze aflevering van The Ramp bespreken...

<p>In this episode of The Ramp, Shruti Anand and Nikhil Deshpande take us through the fascinating world of Pricing. What burning questions do Deloitte's clients ask? What are the latest trends in pricing? And how does...

The way we work with customer journeys right now is up for change. Customer journey management is here to replace our rituals around brown paper, post it’s and static stories. But how does it work, what exactly do we...

In this episode of the Ramp Charlotte and Rosan focus on two topics within the Fashion industry: Sustainability and Personalisation. What is currently happening regarding regulations and how is AI changing the designing...

This month we talk with Benthe and Nicholas about Customer Loyalty Management Topics covered: What defines a successful loyalty program? ✅ Challenges and pitfalls in loyalty management 🚧 Emerging trends and innovations...

We are excited to launch a new episode of our very own Deloitte Digital Podcast: The Ramp! With this time, Franklin and Marnix as our guests. Hosted by Bart, guided by Mark. This episode explores why design is...

This month, we bring you a podcast episode about Health and Innovation. What challenges can be found in the world of healthcare? How could design and innovation be used to solve the issues of our healthcare’s future...

In this episode we talk about Solution Transformations, sometimes explained as XAAS, or everything as a service. We talk about what this service focused businessmodel is, go over some opportunities and challenges and...

In this episode we are talking about Deloitte’s Energy Transition Monitor. Our guests will explain what that exactly entails, but in short: it’s an overview of how The Netherlands is doing in their transition towards a...

After a small break during the summer, we are back with a brand new episode about ‘Insights’. Of course we’ll go over definitions, do’s and don’ts and give you a hand full of great examples and stories of past...

In this episode Johann Matthai and Florine Bruijn will talk to you about the ever-evolving space that is consumer (customer) retail engagement. Is physical retail dying? How are marketplaces evolving and how can brands...

In this episode Bram and Morris will talk you though a very important and therefore interesting topic: the recession. Because, what do we mean when we are talking about one? Are we actually currently in one? Through...

In deze Nederlands gesproken aflevering spreken we met Robert en Franklin over Customer Service Strategy: het verbeteren van dienstverlening. Wat houdt dat nu eigenlijk precies in, en misschien nog wel interessanter...

In this episode of the Ramp, hosted by Bart and Mo, we talk to Niels and Loek about Customer Experience design. A lot is happening in the field, so we dive deep into what CX actually means, how designers develop CX...

According to the news of the last few weeks Artificial Intelligence is everywhere, with potentially a lot of changes coming up in the world. What are the things you need to know, and what have our Deloitte colleagues...