Hosted by Andrew Nguyen & Robert Gallo · 🇺🇸 US · EN-AU · 24 episodes
Established thought leaders with verified media credentials.
The Property Management Playbook is Castellan Consulting’s podcast where we dive into the key strategies, challenges, and success stories in the property management industry. Hosted by industry experts, it’s your go-to resource for mastering the Residential Tenancies Act and navigating VCAT with confidence.
Andrew Nguyen & Robert Gallo hosts The Property Management Playbook, a business show with 24 episodes published.
Send us Fan Mail In this episode of The Property Management Playbook, Andrew Nguyen and Rob unpack the landmark VCAT case of Zovi v Ray (2025), a decision that highlights the critical importance of following the correct
Send us Fan Mail In this episode, host Andrew Nguyen sits down with Amy Blackburn for a thoughtful conversation about what great service really looks like in property management and how making a positive impact on others
Send us Fan Mail In this episode, Rob and Andrew explore a quirky section of the Residential Tenancies Act - Section 91ZK. What is it? And when will you use it? This is a must-listen for property managers.
Send us Fan Mail What does great leadership look like in today’s property management landscape—and how do you sustain it over the long term? In this episode, Andrew Nguyen sits down with Rachel Atkin from Harcourts, a se
Send us Fan Mail Where does fair wear and tear end… and damage begin? Andrew Nguyen and Robert Gallo explore this critical distinction and why it continues to create confusion across the industry. More importantly, they
Send us Fan Mail In this episode, host Andrew Nguyen sits down with Eloise Sweatman of Ray White Frankston to discuss her journey in property management and the experiences that have shaped her career. Eloise shares insi
Send us Fan Mail In this episode, we dive into real tribunal and courtroom experiences that every practitioner can learn from. From the unwritten rules of courtroom etiquette to the surprising challenges of appearing in
Send us Fan Mail In this episode, hosts Andrew Nguyen and Rob Gallo break down the legislative shifts hitting the Victorian rental market. We start with the November 2025 RTA updates, including the jump to 90-day notice
Send us Fan Mail In the episode, hosts Andrew Nguyen and Robert Gallo examine the critical boundaries of artificial intelligence within property management and the broader legal system. The discussion warns against the r
Send us Fan Mail In this episode of The Property Management Playbook, we dive deep into section 91ZM of the Residential Tenancies Act — the provision behind what many call the "five strikes" rule for rental arrears. But
Send us Fan Mail In this episode of The Property Management Playbook, hosts Andrew Nguyen and Robert Gallo delve into Section 91ZZH of the Residential Tenancies Act 1997 (VIC), which imposes a six-month restriction on re
Send us Fan Mail This week on The Property Management Playbook, we’re tackling a topic that continues to trip up even experienced PMs — issuing Notices to Vacate for repairs . We break down the critical distinction betwe
Send us Fan Mail In our next episode, we’re joined by the brilliant Julie Davis , co-founder of Agent Dynamics , to explore how profiling can transform the way you build and lead high-performing property management teams
Send us Fan Mail Tickets are not available on our website for our Reasonable & Proportionate Workshop, which is designed to give property managers the clarity, confidence, and practical skills needed to navigate VCAT suc
Send us Fan Mail In this episode of The Property Management Playbook, Andrew Nguyen and Robert Gallo dive into a critical yet often misunderstood topic—when to apply to the Magistrates' Court and how federal subject matt
Send us Fan Mail In this episode of The Property Management Playbook, we dive into what happens when property managers fail in their duty of care—and the serious consequences that can follow. We explore key legal obligat
Send us Fan Mail This week, we’re thrilled to welcome a very special guest: Sarah Cincotta , Founder of Rise with Sarah Cincotta and a renowned trainer of property management business development managers. Join us as we
Send us Fan Mail In this episode of The Property Management Playbook, we explore the complexities of Section 91ZQ of the Residential Tenancies Act, which addresses the use of rental premises for illegal purposes. Andrew
Send us Fan Mail In this episode, we dive into the latest rental reforms in Victoria and explore the transformative impact these changes are having on the property management landscape. From understanding new renter and
Send us Fan Mail In this jam-packed episode of The Property Management Playbook, we tackle two pivotal legal issues shaping the property management landscape. Part 1: Jafarpourasr v Tancevski We delve into Daly AsJ's lan
Andrew Nguyen
star collegiate starting Asian/Vietnamese basketball player · BARK
5 appearances on this show
Rob
Sergeant, Illinois Army National Guard, Senior in Urban Planning · Project: Tech Gaming
1 appearance on this show
Julie Davis
Aerospace Engineer to Plant-Based Coach · Concordia Life Plan Community
1 appearance on this show
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The Property Management Playbook is hosted by Andrew Nguyen & Robert Gallo. The show is categorised under business and has published 24 episodes.
The Property Management Playbook has published 24 episodes.
The Property Management Playbook regularly covers business. It sits in the business category.
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Episodes of The Property Management Playbook average 32 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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