
The Hospital Playbook: Leadership Lessons from Healthcare Executives
Beyond the Org Chart: A CNO’s Perspective on Nursing Leadership Redesign—with Quanna Batiste
<p>What should a chief nursing officer examine when a nursing organization is meeting its day-to-day responsibilities, but leaders are overwhelmed, roles are unclear, and work is being performed inconsistently?</p><p>In this episode of The Hospital Playbook, Dane Nardi speaks with Quanna Batiste, an experienced chief nursing officer, about assessing and reshaping nursing leadership systems.</p><p>Quanna reflects on entering an organization where the work was getting done, but unclear responsibilities, inconsistent processes, and imbalanced workloads were creating strain beneath the surface. She discusses why leadership redesign should begin with listening, observing the work on the units...

