The GrowthPro Edge

Are you ready to GROW? Welcome to The GrowthPro Edge, the podcast dedicated to helping leaders, sales professionals, and service teams sharpen their competitive advantage.Whether you're looking to scale your business, develop a high-performing team, or level up your personal leadership, we bring you the real-world stories and proven strategies you need to succeed. Hosted by The GrowthPro Group, each episode delivers the actionable tools required to grow smarter and lead better. Stop settling for average. Find your edge and accelerate your growth.

The GrowthPro Edge is a business podcast hosted by Unknown Host, with 32 episodes on record and a Required Pod Score of 80.

Unknown Host hosts The GrowthPro Edge, a business show with 32 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  The GrowthPro Edge

  Close the Ownership Gap | The GrowthPro Edge

  Oct 1, 202628 minS1

  When everyone is responsible, sometimes no one is responsible, and that's where leads, customers, and opportunities fall through the cracks. Denise Killian talks with Antoine Campbell, founder of CEO 929 Business Solutions, about closing the ownership gap through clearer accountability, better handoffs, documented processes, and smarter use of CRM, automation, and AI. Head to CEO929.com for your free growth audit. What They'll Learn: How to identify where ownership breaks down between people, departments, and processes Why documenting repeatable processes can solve problems that leaders mistakenly blame on employees How to use CRM, automation, and AI to reinforce accountability rather than hide broken processes Find your next edge at TheGrowthProGroup.com

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  The GrowthPro Edge

  Gen Z at Work: Lead the Person, Not the Label | The GrowthPro Edge

  Sep 24, 202657 minS1

  Gen Z isn't lazy, they're changing what employees expect from work, leadership, communication, and growth. In this peer conversation, leaders from Gen X, Millennials, and Gen Z break down the misconceptions surrounding today's youngest major workforce generation. From communication preferences and technology to feedback, autonomy, mental health, training, and employee retention, the panel explores what managers can do differently to get the best from a multigenerational team. What They'll Learn: Why asking "why" can signal engagement, not entitlement How to adapt communication, training, feedback, and leadership across generations Why empowering employees and avoiding assumptions can strengthen engagement and retention Find your next edge at GrowthProGroup.com

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  The GrowthPro Edge

  Your Q4 Marketing Starts Now | The GrowthPro Edge

  Sep 14, 202620 minS1

  In this episode of The GrowthPro Edge, Denise Killian talks with Vivian Conterio about how FECs can maximize Q4 through strategic planning, holiday group events, promotions, gift cards, and a fully aligned team. What You'll Learn: How to use a 30-60-90 day marketing cycle to plan and execute Q4 promotions Why training your entire team is critical to turning marketing into sales How holiday events, gift cards, memberships, and value-added promotions can drive Q4 revenue Find your next edge at TheGrowthProGroup.com

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  The GrowthPro Edge

  Invest in Your People | The GrowthPro Edge

  Sep 10, 202624 minS1

  What's the highest-ROI investment you can make in your FEC? According to Amber Lambert of Betson, it's not a new attraction. It's not the latest game. It's your people. In this week's Think Tank Thursday, Denise Killian sits down with Amber — who has owned and operated her own family entertainment center, worked in corporate FEC management, and now helps operators grow their business through Betson — to talk about why training has to be a culture, not a calendar item. They cover the full arc: from what a first week of onboarding should actually look like, to why the buddy system works better than any employee handbook, to how cross-training and recognition keep your best people from walking out the door. Amber also gets real about safety — the stuff most operators think they've covered but haven't practiced nearly enough. Key Takeaways: Training is your best ROI. More than any game or attraction you can buy. Amber guarantees it — and she sells games for a living. A buddy system in the first 6-12 weeks sets new hires up to succeed and strengthens your veteran employees at the same time. Cross-training creates a path forward. Nobody stays at a job where there's no room to grow. Safety training isn't a fire drill you do once. It has to be practiced until it's second nature — before the moment your team needs it. Monthly team training meetings don't have to be a burden. Make them fun, make them required, and let your team take turns leading them. Ready to grow your team, your business, or yourself? Visit thegrowthprogroup.com and set up a free growth call with one of our coaches.

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  The GrowthPro Edge

  Tech vs. Hospitality: Finding the Right Balance | The GrowthPro Edge

  Sep 3, 202631 minS1

  Can technology make the customer experience better without making it feel less human? In this episode of The GrowthPro Edge , Denise Killian talks with John Keys of CenterEdge about balancing technology, efficiency, and hospitality, and why eliminating friction doesn't always mean automating everything. John shares why technology should be treated as a tool, not the entire solution. From simplifying transactions and online purchases to walking through your business from the guest's point of view, the conversation explores how small changes can make the experience easier while still preserving the personal touches that guests remember. What You'll Learn How technology can eliminate friction or accidentally create more of it Why collecting too much information can hurt the customer journey How to evaluate your business through your guest's eyes Why hospitality and human connection still matter in a tech-driven experience How empowering employees to notice and solve the little things can create a big customer impact Why technology should support your team, not distract them from the guest How small operational improvements can create better experiences and new revenue opportunities Technology can make things faster and easier. But the moments that make people feel noticed, welcomed, and valued still come from people. Find your next edge at GrowthProGroup.com

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