The GroomPod

Barbara Bird and Susy the Groomer chat about grooming.

The GroomPod is a business podcast hosted by Susan Scott, with 100 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Susan Scott hosts The GroomPod, a business show with 100 episodes published.

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  Episode #485

  Episode 485: GroomPod 485 LEGS and Grooming, Quats and Polyquats

  Aug 19, 20261h 2mS10

  Unlock the secrets behind canine behavior and grooming chemistry in this enlightening episode of The GroomPod! Co-hosts Susy the Groomer and Barbara Bird dive deep into the fascinating world of dog behavior with expert insights from Kim Brophy's LEGS model, a framework that transforms how you understand your furry clients' actions on the grooming table. Whether you're a seasoned groomer or just starting out, this episode is packed with actionable strategies that will revolutionize your approach to handling dogs. Then Bbird's classroom gives us a look into Quats and Polyquats. This episode is a must-listen for anyone in the pet grooming industry or dog lovers eager to understand their pets better. Tune in and transform your grooming game today! Perfect for those looking to deepen their knowledge or refine their skills in canine behavior and grooming chemistry.

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  Episode #484

  Episode 484: GroomPod 484 Perceived value of our services, and Microplastics

  Aug 3, 20261h 5mS10

  In this episode, Susy and Barbara explore the crucial role of perceived value in grooming businesses, covering how presentation, environment, and communication influence client perceptions and willingness to pay. They also delve into the environmental impact of microplastics in grooming products, offering insights into ingredients and ecological concerns. Topics: Perceived value in grooming services Impact of shop environment and presentation Client communication and trust-building Microplastics in grooming products and environmental concerns Branding, uniforms, and shop aesthetics Use of social media and visual branding Rebooking and customer retention strategies Chapters 00:00 Introduction to Perceived Value in Grooming 04:52 Impact of Van and Environment on Perceived Value 26:29 How Presentation Influences Client Perception 30:15 The First 10 Seconds: Visual and Sensory Cues 34:13 Using Branding and Decor to Signal Quality 43:08 Enhancing Client Experience During Intake 47:42 The Power of Communication and Storytelling 50:06 Social Media and Client Engagement 52:25 Microplastics in Grooming Products and Environmental Impact 01:00:03 Understanding Polymers and Ingredients in Grooming Products 01:08:03 Biodegradability and Environmental Concerns resources Best Shot Pet Products - https://bestshotpet.com Precision Sharp Shears - https://precisionsharp.com Groomore Software - https://groomore.com Showseason - https://showseasongrooming.com guest links Instagram - https://instagram.com/susyscott Instagram - https://instagram.com/barbarabird

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  Episode #483

  Episode 483: GroomPod 483 AI for you

  Jun 18, 202649 minS10

  Are we living in the future, or is the future already here? In this episode of The GroomPod , hosts Susy Scott and Barbara Bird plow headfirst into the world of Artificial Intelligence (AI)! Barbara shares her recent experiences collaborating with AI as a tireless, enthusiastic research and editing partner to help break down complex grooming and skin sciences into digestible, bite-sized education. Susy and Barbara also discuss practical ways you can use AI in your own grooming salon or mobile business—from drafting client handouts and waivers to creating standard operating procedures and fresh social media content. Plus, Susy experiments with a modified multiple-dog bathing technique in her mobile van, sharing tips on managing workflow, equipment limits, and navigating the quirks of stainless steel tubs. Finally, Barbara wraps things up with a fascinating "science moment" looking at a 2025 study on critical micelle concentration (CMC) in surfactants, proving why highly concentrated sulfate shampoos can be diluted much further than you think, and how sulfate-free formulas stack up. A special thanks to our sponsors: Best Shot, Stazko, Show Season, Groomore, and Precision Sharp!

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  Episode #482

  Episode 482: GroomPod 482 Cleaning with steam and Customer service the power of QTIP

  Jun 3, 202656 minS10

  Get ready to scrub down your physical space and your mental space in this episode of The GroomPod! Host Susy the Groomer is joined by Barbara Bird to talk about the magic of horsepower and high temperatures. Susy shares her latest workspace upgrade: a new state-of-the-art vapor steam cleaner. Discover the ultimate guidelines for using steam to blast away dander and grime in the nooks, crannies, and sliding tracks of your mobile van or brick-and-mortar salon without warping your composite wood or ruining your expensive electrical equipment. Then, the duo shifts from deep cleaning the salon to deep cleaning their mental space. Barbara takes the mic for an essential masterclass on QTIP: Quit Taking It Personally . From dealing with critical clients to handling online reviews that sting, Barbara draws from her 10 years as a therapist and decades as a groomer to share golden strategies on building an emotional firewall between your business operations and your self-worth. Plus, the hosts catch up on the latest industry shakeups, including Groomer's Choice acquiring ShowSeason, and share a few laughs about the learning curve of managing multiple dogs in a brand-new grooming van. A special thank you to our corporate sponsors: Best Shot, ShowSeason, Precision Sharp Groomore, Stazko.

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  Episode #481

  Episode 481: GroomPod 481 Stephenie Calhoun and Korea

  May 24, 202654 minS10

  n this exciting episode of The GroomPod, Susy and Barbara sit down with the incredible Stephenie Calhoun, owner of The Meditative Groomer Academy in Wisconsin! Stephenie recently packed her bags and headed straight to the source—Korea—to immerse herself in the hyper-precise, physics-defying world of high-end Korean grooming and advanced model dog sculpting. As a member of the North American Model Dog team, Stephenie shares what it's really like to train in the ultra-structured Korean academy system, how they utilize drafting and drawing to master canine structure, and how she is bringing these game-changing educational systems back home. Plus, we dive deep into her unique, mindful approach to teaching neurodivergent learners, the practicality of synthetic model dogs, and how the grooming industry inherently embraces creative minds. Whether you are a seasoned stylist drooling over Asian fusion trims on Instagram or looking for a more structured, supportive way to learn, this is an episode you won’t want to miss! Where to find Stephenie: Website: themeditativegroomeracademy.com Facebook: Stephenie Calhoun Instagram/TikTok: @chaosmanagercalhoun Model Dog Info: North American Model Dog Club (Facebook Group)

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