business
Hosted by Martin Newman · business · EN
Welcome to The Great Retail Debate—where the biggest questions in retail meet expert insight, bold opinions, and a touch of controversy.Hosted by Martin Newman, the champion of customer-centric retail, and David Boynton, the beauty and brand visionary, this podcast features dynamic discussions and fresh perspectives on the evolving world of retail.
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Contact path
Public web form
Booking probability
30%
Guest openness
Selective
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Signup to Generate a PitchWelcome to The Great Retail Debate, where the biggest questions in retail meet expert insight, bold opinions, and a touch of controversy. Hosted by Martin Newman, the champion of customer-centric retail, and David Boynton, the beauty and brand visionary, this podcast features dynamic discussions and fresh perspectives on the evolving world of retail.
The Great Retail Debate is hosted by Martin Newman. The show has published 31 episodes to date.
Recent episodes include "Why Is Smart Money Making Big Bets On Retail Now" (21 October 2026, 25 minutes), "Going Global: Why Do Great Retailers Fail When They Cross Borders?" (2 October 2026, 32 minutes), and "How AI Is Gatekeeping Businesses" (15 September 2026, 20 minutes).
The Great Retail Debate publishes roughly every two weeks, with episodes averaging 22 minutes across 31 episodes.
Booking probability for The Great Retail Debate is 30%, and the host is rated Selective on guests. The Great Retail Debate requires a Pod Score of 80 or higher. The Great Retail Debate's contact route on record: public web form.
The strongest fits for The Great Retail Debate are Pet, Art & Other Specialty Retail. The Great Retail Debate has a business audience.
Martin Newman hosts The Great Retail Debate, a business podcast with 31 episodes published.
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The Great Retail Debate
Martin Newman and David Boynton explore why investors are making major bets on retailers like Boots, Harvey Nichols, and Aromazone despite ongoing industry challenges. They debate how new ownership, operational...
The Great Retail Debate
The Great Retail Debate explores the challenges retailers face when expanding into international markets, focusing on the balance between global consistency and local adaptation. David and Martin discuss examples...
The Great Retail Debate
As AI increasingly shapes how customers discover, compare, and choose products, retailers face a fundamental shift in the customer journey. Martin Newman and David Boynton debate whether AI will make shopping easier and...
The Great Retail Debate
Department stores may not be dying, they may simply need to reinvent themselves. Martin Newman and David Boynton explore why some iconic retailers have struggled while others continue to thrive, from the impact of debt...
The Great Retail Debate
Traditional retail KPIs like sales, margin, and conversion are essential, but are they enough to predict long-term success? Martin Newman and David Boynton explore the metrics retailers should be paying closer attention...
The Great Retail Debate
Martin Newman and David Boynton explore whether modern retail has become unnecessarily complex, arguing that endless choices, promotions, and processes often create friction instead of improving the customer experience...
The Great Retail Debate
Martin Newman and David Boynton explore how beauty retail is evolving through major shifts at Space NK, Glossier, and the wider high street landscape. They discuss Ulta Beauty’s acquisition of Space NK, the challenges...
The Great Retail Debate
Martin Newman and David Boynton debate whether the middle market is disappearing or simply becoming more competitive. They argue that brands succeed by offering either exceptional value or a clear, differentiated...
The Great Retail Debate
Martin Newman and David Boynton discuss why some airlines consistently earn customer loyalty while others struggle to deliver. They explore the role of trust, service consistency, loyalty programs, and customer...
The Great Retail Debate
AI: Retail's New Storefront? by The Great Retail Debate
The Great Retail Debate
David and Martin explore the changing face of UK fashion retail and ask whether the industry is facing short-term pressure or a deeper reset. Discussing brands like River Island, LK Bennett, Next and Primark, they...
The Great Retail Debate
Martin Newman and David Boynton report from the World Retail Congress 2026, exploring how retail now spans logistics, media, technology, and services while remaining a key part of social infrastructure. They highlight...
The Great Retail Debate
Charity shops helped save the UK high street—but can they survive the next wave of disruption? The conversation looks at how charity retail stepped in to fill the gaps left by traditional retailers, championing...
The Great Retail Debate
How does a single UK optician become a global giant with 2,700 stores? Specsavers’ growth story is anything but ordinary. Martin and David walk through how deregulation, scale, fearless branding, and a unique...
The Great Retail Debate
John Lewis isn’t just a retailer—it’s a British institution. Discover the remarkable story behind its reputation as the benchmark for quality in UK retail and its journey through a decade of disruption. Martin and David...
The Great Retail Debate
In this episode, Martin and David dig into the arrival of French beauty and wellness brand Aroma-Zone in the UK. They track how the brand grew from an online essential-oil retailer to a French retail phenomenon—and why...
The Great Retail Debate
Martin Newman and David Boynton—former CEO of The Body Shop—break down the brand’s 50-year journey. They delve into its activist roots, its many ownership changes, and how those shifts have shaped its culture...
The Great Retail Debate
In a special episode of The Great Retail Debate, Martin Newman and David Boynton explore the ideas behind Martin’s new book, ROI Reimagined. Challenging traditional measures of success, Martin introduces 11 new...
The Great Retail Debate
With the swoosh as its signature, ‘Just Do It’ in its DNA, and countless signature shoes dominating the world of sports, Nike has been the ultimate symbol of sportswear innovation and cultural power for decades. Now...
The Great Retail Debate
Self-service counters. Virtual try-ons. A loyalty program millions swear by. Sephora has redefined the way we shop for beauty. This week on The Great Retail Debate, Martin and David trace Sephora’s evolution, showing...
Recent guests on The Great Retail Debate. Study who booked and why before you pitch.
Project Director, The Customer First Group
The Body Shop
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