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Hosted by Martin Newman · 🇺🇸 US · EN · 25 episodes
Established thought leaders with verified media credentials.
Welcome to The Great Retail Debate—where the biggest questions in retail meet expert insight, bold opinions, and a touch of controversy.Hosted by Martin Newman, the champion of customer-centric retail, and David Boynton, the beauty and brand visionary, this podcast features dynamic discussions and fresh perspectives on the evolving world of retail.
Martin Newman hosts The Great Retail Debate, a business show with 25 episodes published.
Martin Newman and David Boynton explore how beauty retail is evolving through major shifts at Space NK, Glossier, and the wider high street landscape. They discuss Ulta Beauty’s acquisition of Space NK, the challenges fa
Martin Newman and David Boynton debate whether the middle market is disappearing or simply becoming more competitive. They argue that brands succeed by offering either exceptional value or a clear, differentiated proposi
Martin Newman and David Boynton discuss why some airlines consistently earn customer loyalty while others struggle to deliver. They explore the role of trust, service consistency, loyalty programs, and customer experienc
AI: Retail's New Storefront? by The Great Retail Debate
David and Martin explore the changing face of UK fashion retail and ask whether the industry is facing short-term pressure or a deeper reset. Discussing brands like River Island, LK Bennett, Next and Primark, they examin
Martin Newman and David Boynton report from the World Retail Congress 2026, exploring how retail now spans logistics, media, technology, and services while remaining a key part of social infrastructure. They highlight th
Charity shops helped save the UK high street—but can they survive the next wave of disruption? The conversation looks at how charity retail stepped in to fill the gaps left by traditional retailers, championing sustainab
How does a single UK optician become a global giant with 2,700 stores? Specsavers’ growth story is anything but ordinary. Martin and David walk through how deregulation, scale, fearless branding, and a unique partnership
John Lewis isn’t just a retailer—it’s a British institution. Discover the remarkable story behind its reputation as the benchmark for quality in UK retail and its journey through a decade of disruption. Martin and David
In this episode, Martin and David dig into the arrival of French beauty and wellness brand Aroma-Zone in the UK. They track how the brand grew from an online essential-oil retailer to a French retail phenomenon—and why i
Martin Newman and David Boynton—former CEO of The Body Shop—break down the brand’s 50-year journey. They delve into its activist roots, its many ownership changes, and how those shifts have shaped its culture, operations
In a special episode of The Great Retail Debate, Martin Newman and David Boynton explore the ideas behind Martin’s new book, ROI Reimagined. Challenging traditional measures of success, Martin introduces 11 new metrics—s
With the swoosh as its signature, ‘Just Do It’ in its DNA, and countless signature shoes dominating the world of sports, Nike has been the ultimate symbol of sportswear innovation and cultural power for decades. Now, lea
Self-service counters. Virtual try-ons. A loyalty program millions swear by. Sephora has redefined the way we shop for beauty. This week on The Great Retail Debate, Martin and David trace Sephora’s evolution, showing how
In this episode of The Great Retail Debate, Martin Newman and David Boynton unpack the rise of Primark, exploring the brand’s laser focus on product and price, its surprising resilience in an e-commerce-driven world, and
Martin Newman and David Boynton dig into one of Britain’s most storied retailers, asking what it really takes to stay relevant as the industry evolves. In this episode, they cover how Marks & Spencer has managed to moder
In this episode, Martin Newman and David Boynton discuss where Boots, a leading UK pharmacy and health retailer, has lost momentum and how it might regain its edge. They reflect on Boots’ legacy of consumer trust and a p
Martin Newman and David Boynton take a closer look at UK retail powerhouse Next plc, tracing its journey from visionary roots to its rise as a multi-brand, multi-channel leader. The hosts explore how strong foundations a
This week on The Great Retail Debate, Martin and David chat about the human side of retail in an age dominated by technology. As AI and automation reshape the industry, they make the case for why people still matter most
In this episode of The Great Retail Debate, Martin and David tackle the impact of e-commerce on traditional retail and the role of technology in providing seamless shopping experiences. They also address the challenges o
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The Great Retail Debate is hosted by Martin Newman. The show is categorised under business and has published 25 episodes.
The Great Retail Debate has published 25 episodes.
The Great Retail Debate regularly covers business. It sits in the business category.
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The Great Retail Debate hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of The Great Retail Debate average 24 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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