The Enterprise Frontier

<p><b>Your Agent Works. Your Process Doesn't.</b></p><p>A steel plant in India. Five thousand people. A brand-new ERP system everyone had loved in the demo — and an executive pointing at the stack of complaint folders on his desk.</p><p></p><p>In this first episode, Paul introduces two ideas that explain why so many technology programmes pass the pilot and fail in production: the <b>agility tax</b> — the hidden cost of being large, and why it makes your pilot results a lie — and the <b>knowledge dividend</b> — the asset your company already owns that no...