The DSO Technology Show

The Dental Technology Show is an open discussion about the technologies shaping the dental industry today. From emerging startups to established companies, the focus is on what is actually making an impact across DSOs and private practices. The show gives a voice to founders, technology leaders, and operators who are building, evaluating, and implementing solutions in real time. Each episode delivers practical insights on how to assess new tools, implement them effectively, and make smarter technology decisions inside growing organizations.

The DSO Technology Show is a business podcast hosted by Unknown Host, with 10 episodes on record and a Required Pod Score of 80.

Unknown Host hosts The DSO Technology Show, a business show with 10 episodes published.

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  Episode #1

  The Referral Gap in Dentistry That’s Hiding Millions in Revenue

  Sep 16, 202627 minS2

  What happens when dental referrals stop disappearing into paper, emails, and disconnected systems? Kim Diamond of Conduit joins Brian Colao and Matt McGaw to explore how AI, interoperability, and FHIR are transforming the referral journey from GP to specialist to medical provider. They discuss tracking referrals in real time, uncovering lost revenue, improving patient handoffs, and why measuring the referral journey is key to improving care. A must-listen for DSOs, specialists, and dental leaders building a more connected, measurable future. Key Highlights: Visibility is the real value of referral technology Interoperability is a translation challenge Referral volume isn’t the key metric. Handback is. A referral only creates value when the patient completes care and returns. Automation should reduce front-desk workload Regulation is accelerating modernization

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  Episode #10

  Post-Dykema Conversation: One Conference. Many Different Takeaways and What's Next

  Aug 11, 202635 minS1

  In this special post-Dykema episode of The DSO Technology Show, co-hosts Matthew McGaw and Brian A. Colao revisit Matt's published recap of Dykema 2026, breaking it down line by line. Along the way, they challenge assumptions, share behind-the-scenes context, and discuss what really stood out from this year's conference. From record attendance and AI fatigue to vendor differentiation, tech stack complexity, and the evolving expectations of DSO leaders, the conversation goes beyond a typical conference recap. Whether you attended Dykema or followed from afar, this episode offers an insider's perspective on the trends, conversations, and takeaways shaping the future of the industry.

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  Episode #9

  From Manual to Cloud: The Surprising Evolution of Dental Imaging Over the Last Decade

  Jun 22, 202635 minS1

  In this episode, SOTA Cloud’s CTO Dustin Johnson and VP of Revenue Ryan Chan reveal how cloud-based, AI-enhanced imaging is revolutionizing dental practices by replacing slow legacy systems with seamless, multi-location connectivity. They break down game-changing innovations like automatic image optimization, AI-driven retake detection, and upcoming agentic AI features, while sharing concrete frameworks for rapid data migration and change management. Listeners will discover how standardizing on a cloud platform boosts case acceptance, improves staff satisfaction, and future-proofs clinical workflows. Key Highlights: Data ownership and interoperability are strategic assets in healthcare technology. Modern software design prioritizes user experience to drive adoption. Standardization transforms organizational behavior and revenue streams. Cloud-based infrastructure enhances resilience and scalability. AI-driven automation reshapes clinical and administrative efficiency. Strategic early adoption accelerates competitive advantage. Future-proofing requires embracing agentic AI and scalable platforms.

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  Episode #8

  The Hidden Cost of Low-Productivity Dentists in DSO's and How to Fix It

  Jun 7, 202631 minS1

  In this episode of the DSO Technology Show, we explore innovative strategies to enhance dentist productivity without increasing hours, leveraging simulation training, and optimizing procedure mixes. Dr. Lincoln Harris, founder and CEO of Ripe Global, discuss how technology and training can transform dental practice efficiency and profitability. Key Highlights: The challenge of increasing dentist hours in DSOs amid autonomy and motivation issues Ripe Global's approach to boosting productivity through simulation training The importance of communication and sales skills in dentistry The economic impact of dentist productivity on DSOs' profitability Strategies for utilizing procedure mix and case complexity to maximize revenue The role of training in reducing procedural errors and increasing skill competency The growing importance of scale and consolidation in the dental industry How to attract and train new dentists to meet increasing demand The significance of soft skills and confidence in procedure success Practical tips for dental teams to implement high-repetition training and procedural efficiency

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  Episode #7

  AI, Adoption, and the Reality of Change Inside DSOs

  May 25, 202637 minS1

  <p>True growth in dentistry isn't just about expanding your footprint—it’s about mastering execution. In this episode, Ali Hyatt, Chief Customer and Growth Officer at Henry Schein One, joins us to break down eye-opening insights from the recent Catalyst Report.<br /><br />She challenges the myth that scale automatically equals success, revealing how the top 10% of DSOs are using data and agentic AI to drive clinical consistency, boost patient retention, and accelerate payments.<br /><br />Key Highlights:</p>Scale doesn't equal success; smarter execution doesAI-driven workflows improve patient outcomes and operational efficiencyReal-world examples of AI in dental operationsImportance of m...

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