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Hosted by Unknown Host · 🇺🇸 US · EN
Established thought leaders with verified media credentials.
In a world where AI and automation power millions of daily customer and employee interactions, conversation design has become a critical business function. The Dialogue Architects brings together industry leaders, technologists, designers, and strategists to unpack what it takes to create conversations that enterprises can trust. From natural language design and compliance challenges to the human side of voice, chat, and AI, each episode digs into the craft and strategy of building scalable, meaningful dialogue. Whether you’re a conversational designer, product leader, developer, or enterprise decision-maker, this show equips you with the frameworks and foresight to design conversations that work. Not just today, but for the future.
Unknown Host hosts The Dialogue Architects.
As AI-powered search and answer engines continue to change how people discover information, what happens to the websites and content management systems that power the internet? In this episode of The Dialogue Architects,
In this episode of The Dialogue Architects, host Lauren Goerz sits down with Aleks Bass, Chief Product & Technology Officer at Typeform, to explore why customer research is becoming even more important in the age of AI.
In this episode of The Dialogue Architects, host Lauren Goerz sits down with Dino Letic, Product Manager at JetBrains, to explore what it takes to build conversational AI for developers. Unlike most customer support audi
In this episode of The Dialogue Architects, host Lauren Goerz sits down with Rebecca Evanhoe, Product Manager at Slang AI, to explore what it takes to build enterprise voice AI that works in the real world. As organizati
In this episode of The Dialogue Architects, host Lauren Goerz sits down with Eugenia Zeibig, Strategy & Innovation Lead — Marketing AI & Commercial Analytics at Pfizer, to explore how AI is reshaping decision-making in p
On this episode of The Dialogue Architects, host Lauren Goerz speaks with Sapana Patel, Chief Information Officer at Spirit Airlines, about designing, scaling, and governing human‑machine conversations with strong data f
This episode is a REPLAY of episode 1 featuring Rasa Founder Alan Nichol. Enjoy! We'll be back next week with new content. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our c
Customer conversations hold an enormous amount of signal—but most enterprises aren’t measuring that signal with the depth or nuance it deserves. In this episode of The Dialogue Architects, Lauren Goerz sits down with Eti
In this episode of The Dialogue Architects, Lauren Goerz sits down with Nick Thomson, General Manager at Got Bot in Cape Town, to unpack the realities of building and scaling high‑volume bots for commerce, support, and a
What can a playwright teach us about designing generative AI? In this episode of The Dialogue Architects, host Lauren Goerz welcomes conversation designer and playwright Soo‑Jin Lee for an in‑depth look at the creative a
Episode Description Trust isn’t something you add to voice AI at the end—it has to be designed in from the start. In this episode of The Dialogue Architects, Lauren Goerz, Staff Product Marketing Manager at Rasa, sits do
Trust is not a feature—it’s an outcome of good design, clear intent, and disciplined execution. In this episode of The Dialogue Architects, we sit down with Hans Joachim Belz to explore what it really takes to design con
In this episode of The Dialogue Architects, host Lauren Goerz welcomes Alan Nichol, co-founder and CTO of Rasa, to unpack his journey from physics PhD to becoming a pioneer in conversational AI. Alan reflects on the earl
In a world powered by AI and automation, conversational AI is now a critical business function. On The Dialogue Architects, host Lauren Goerz brings together industry leaders and practitioners to explore how to design sc
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The Dialogue Architects is hosted by Unknown Host. The show is categorised under Business (technology) and has published 0 episodes.
The Dialogue Architects regularly covers Business, Technology. It sits in the Business category, with a technology focus.
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Episodes of The Dialogue Architects average 36 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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