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The CustomerX Files with Alison Bukowski
Updated 13 days ago · Refreshed hourly
businessmarketing

The CustomerX Files with Alison Bukowski

Hosted by Alison Bukowski · 🇺🇸 US · EN · 26 episodes

Where this show ranks

Episodes
26
Last ep.
13 days ago
Avg length
52m
Booking Probability™
37
Stretch.
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Estimated audience
,
Audience size not yet estimated
Listen Score
20
Niche reach.
Virality (30d)
48
Steady cadence.

Pitch Analysis

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Required Pod Score
80/ 100
Premium

Established thought leaders with verified media credentials.

Guest openness
Not signalled recently
Best topics to pitch
businessmarketing

About this podcast

The CustomerX Files is a twist on the traditional podcast where we talk about all things customer marketing, advocacy, and experience. We're bringing you candid conversations with thought leaders that bring our community closer... and then follow it up with an open invitation for all of us to continue the conversation. We're opening up the vault and pulling out the CustomerX Files!

businessmarketing

About the host

Alison Bukowski hosts The CustomerX Files with Alison Bukowski, a business show with 26 episodes published.

Recent episodes

Our AI reads these to draft pitches

The Global Customer Advocacy Divide

May 20, 202646m0

In this special global edition of The Customer X-Files, Alison Bukowski sits down with Paris-based customer success strategist, Allison Adelise, for a candid conversation about what global customer advocacy looks like be

Show notes

Customer Community in an AI-Driven World | CMA Podcast

Apr 6, 20261h 4m0

On this episode of The Customer X-Files, Alison Bukowski sits down with Jeni Asaba to explore the evolving role of customer communities in an AI-driven world. As AI reshapes how we access information, a critical question

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Intersection of Quality in Relationships & Data | CMA Podcast

Mar 25, 202634m0

Featured Guest: Maria Sturgeon In this episode of The CustomerX Files, Alison is joined by Maria Sturgeon, the Head of Customer Reference Programs at Stripe for a deep dive into how quality relationships and data interse

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Story Telling and Customer-Led Growth | CMA Podcast

Mar 25, 202655m0

On this episode of The CustomerX Files, Alison is joined by award-winning CX professional, Christina Garnett. In this powerful episode, Alison and Christina explore the intersection of storytelling and customer-led growt

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Branding isn't BS | CMA Podcast

Mar 18, 202654m0

Featured Guest: Christina Garnett About this Episode In this episode of The CustomerX Files, Alison sits down with Christina Garnett, a community-building and brand strategy powerhouse, an expert in turning customer voic

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Breaking Through the BS of CMA: Time for the Tough Stuff | CMA Podcast

Mar 18, 202654m0

About this Episode Featured Guest: Kevin Lau, Global Vice President, Customer Marketing at Freshworks In this candid episode of The CustomerX Files, Kevin and Alison move beyond the buzzwords to uncover the real gaps and

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Terminate the Turf War: Advocacy & Community | CMA Podcast

Mar 18, 202657m0

Featuring special guest: Dave Hansen, Global Customer Advocacy Program Manager, Siemens Uniting Advocacy & Community for Maximum Impact In this episode of The CustomerX Files, we tackle a challenge that’s becoming more c

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B2B Marketing is Broken | CMA Podcast

Mar 18, 202657m0

Featured Guests Dr. Debbie Qaqish, Principal & Chief Strategy Officer, The Pedowitz Group A trailblazer in revenue marketing and organizational transformation. Ardath Albee, CEO & B2B Marketing Strategist, Marketing Inte

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Better Together: Customer Advocacy & Demand Generation | CMA Podcast

Mar 18, 202641m0

featuring: Keri Linscott, Director of Customer Marketing and Global Programs at Magnet ForensicsBridging the Gap Between Customer Advocacy and Demand Generation In this episode of The CustomerX Files, Alison Bukowski sit

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Advocacy Accelerator: Change Management | CMA Podcast

Mar 18, 202654m0

About this Epsiode Featured Guest: Kelsey Dobbs, Senior Customer Advocacy Specialist, Illumio Launching a customer advocacy program is no small feat—especially when you’re navigating competing priorities, internal skepti

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The Metrics Behind Advocacy | CMA Podcast

Mar 18, 202657m0

Featuring: Lisa Kaspari, Senior Customer Advocacy Analyst at Docebo Beyond Vanity Metrics: Turning Customer Advocacy Data into Strategic Impact ‍In this episode of The CustomerX Files, Alison Bukowski sits down with Lisa

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Advocacy Accelerator: VOC Impact | CMA Podcast

Mar 18, 202650m0

About this Episode Featured Guest: Colette Chavalia, Principal Customer Marketing Manager, Databricks. Colette is a leader in customer marketing known for building programs that elevate customer voices and accelerate sal

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Advocacy Accelerator: B2B Engagement | CMA Podcast

Mar 18, 202651m0

About this Episode Featured Speaker: Jennifer Ells In B2B, “engagement” isn’t a buzzword—it’s the engine behind every growth outcome that matters. When you activate engagement internally, you empower teams to deliver con

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Advocacy Accelerator: Building a Foundation | CMA Podcast

Mar 18, 202657m0

About this Episode Featured Guest: Maria Sturgeon This episode is part of the Advocacy Accelerator series. In this episode, Stripe’s Maria Sturgeon and Alison share how to build a solid foundation for advocacy — setting

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Elevating CMA with AI & Strategic Alignment | CMA Podcast

Mar 18, 202653m0

About this Episode Featured Guest: Sunny Manivannan In this episode of The CustomerX Files, host Alison Bukowski sits down with Sunny Manivannan, founder and CEO of Peerbound, for a bold, no-BS discussion on the future o

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AI and Customer Experience | CMA Podcast

Mar 10, 202650m0

Featured Guest: Kristi Faltorusso, Chief Customer Officer at ClientSuccess. In this episode of The CustomerX Files, Alison Bukowski and Kristi Faltorusso cut past the hype and tackle the real barrier standing between AI

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The Future of Customer Advocacy & AI

May 21, 202554m0

On this episode of The CustomerX Files, Alison sits down with Darren Smith, CTO at Point of Reference, for a candid, behind-the-scenes look at how AI is reshaping the world of Customer Advocacy and Customer Marketing. Th

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The Customer Advocacy Landscape

May 5, 202550m0

On this episode of The CustomerX Files, Alison chats with Lauren Turner, CEO and Founder of CustomerCentrx, for a candid and insightful look at the current landscape—and future—of customer advocacy in Corporate America.

Show notes

The Perfect Pairing? Product & Customer Marketing

Mar 23, 202558m0

On this episode of The CustomerX Files, Alison is joined by Ian Hameroff, Founder of the Fulcrum Group. Ian reflects on his 20+ year career in product marketing and helps shine a light on the world of a product marketer,

Show notes

The Value of a 30-60-90 Day Plan... At Any Time

Feb 6, 202541mEp. 10S1

On this episode of The CustomerX Files, Alison is joined by Antu Buck, Director of Customer Marketing & Community at Gigamon. Antu shares several pearls of wisdom on the importance of creating a 30-60-90 day plan, whethe

Show notes

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Audience demographics

Age
25-54
Consumer type
Professionals & Founders

Topics covered

businessmarketing

Successful pitch examples

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Best industries to pitch The CustomerX Files with Alison Bukowski for

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Frequently asked questions

How do I pitch The CustomerX Files with Alison Bukowski as a podcast guest?

To pitch The CustomerX Files with Alison Bukowski, visit https://podcasters.spotify.com/pod/show/alison-bukowski for contact information, then craft a tight one-paragraph hook that ties your expertise to a gap in their recent business coverage.

Who is the host of The CustomerX Files with Alison Bukowski?

The CustomerX Files with Alison Bukowski is hosted by Alison Bukowski. The show is categorised under business (marketing) and has published 26 episodes.

How many episodes does The CustomerX Files with Alison Bukowski have?

The CustomerX Files with Alison Bukowski has published 26 episodes.

What topics does The CustomerX Files with Alison Bukowski cover?

The CustomerX Files with Alison Bukowski regularly covers business, marketing. It sits in the business category, with a marketing focus.

Is it hard to get booked on The CustomerX Files with Alison Bukowski?

The CustomerX Files with Alison Bukowski is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.

Is The CustomerX Files with Alison Bukowski currently accepting guest pitches?

The CustomerX Files with Alison Bukowski hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.

How long are The CustomerX Files with Alison Bukowski episodes?

Episodes of The CustomerX Files with Alison Bukowski average 52 minutes. a focused format where a clear narrative arc and tight preparation matter most.

What guest credentials does The CustomerX Files with Alison Bukowski typically look for?

Our data rates The CustomerX Files with Alison Bukowski's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.

Methodology. Booking Probability™ blends Listen Score, 30-day Virality, open-to-guests detection, and Apple ratings. Data refreshed every 60 minutes. Listen Score and Booking Probability are calculated by PitchCentric. Last enriched 13 days ago.

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