business
Hosted by Alison Bukowski · business · EN · 27 episodes
The CustomerX Files is a twist on the traditional podcast where we talk about all things customer marketing, advocacy, and experience. We're bringing you candid conversations with thought leaders that bring our community closer... and then follow it up with an open invitation for all of us to continue the conversation. We're opening up the vault and pulling out the CustomerX Files!
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Contact path
Public web form
Booking probability
29%
Guest openness
Selective
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Signup to Generate a PitchThe CustomerX Files is a twist on the traditional podcast where we talk about all things customer marketing, advocacy, and experience. We're bringing you candid conversations with thought leaders that bring our community closer... and then follow it up with an open invitation for all of us to continue the conversation.
The CustomerX Files with Alison Bukowski is hosted by Alison Bukowski. The show has published 27 episodes to date.
Recent episodes include "The Global Customer Advocacy Divide" (20 May 2026, 46 minutes), "The Global Customer Advocacy Divide" (20 May 2026, 46 minutes), and "Customer Community in an AI-Driven World | CMA Podcast" (6 April 2026, 64 minutes).
The CustomerX Files with Alison Bukowski publishes roughly daily, with episodes averaging 53 minutes across 27 episodes.
Booking probability for The CustomerX Files with Alison Bukowski is 29%, and the host is rated Selective on guests. The CustomerX Files with Alison Bukowski requires a Pod Score of 80 or higher. The CustomerX Files with Alison Bukowski's contact route on record: public web form.
The strongest fits for The CustomerX Files with Alison Bukowski are Marketing, Advertising & PR. The CustomerX Files with Alison Bukowski has a business audience.
Alison Bukowski hosts The CustomerX Files with Alison Bukowski, a business show with 27 episodes published.
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The CustomerX Files with Alison Bukowski
In this special global edition of The Customer X-Files, Alison Bukowski sits down with Paris-based customer success strategist, Allison Adelise, for a candid conversation about what global customer advocacy looks like...
The CustomerX Files with Alison Bukowski
<p>In this special global edition of The Customer X-Files, Alison Bukowski sits down with Paris-based customer success strategist, Allison Adelise, for a candid conversation about what global customer advocacy looks...
The CustomerX Files with Alison Bukowski
<p>On this episode of The Customer X-Files, Alison Bukowski sits down with Jeni Asaba to explore the evolving role of customer communities in an AI-driven world.<br>As AI reshapes how we access information, a critical...
The CustomerX Files with Alison Bukowski
<p>Featured Guest: Maria Sturgeon</p><p>In this episode of The CustomerX Files, Alison is joined by Maria Sturgeon, the Head of Customer Reference Programs at Stripe for a deep dive into how quality relationships and...
The CustomerX Files with Alison Bukowski
<p>On this episode of The CustomerX Files, Alison is joined by award-winning CX professional, Christina Garnett. In this powerful episode, Alison and Christina explore the intersection of storytelling and customer-led...
The CustomerX Files with Alison Bukowski
<p>Featured Guest: Christina Garnett</p><p>About this Episode</p><p>In this episode of The CustomerX Files, Alison sits down with Christina Garnett, a community-building and brand strategy powerhouse, an expert in...
The CustomerX Files with Alison Bukowski
<p>About this Episode</p><p>Featured Guest: Kevin Lau, Global Vice President, Customer Marketing at Freshworks</p><p>In this candid episode of The CustomerX Files, Kevin and Alison move beyond the buzzwords to uncover...
The CustomerX Files with Alison Bukowski
<p>Featuring special guest:<br>Dave Hansen, Global Customer Advocacy Program Manager, Siemens</p><p>Uniting Advocacy & Community for Maximum Impact</p><p>In this episode of The CustomerX Files, we tackle a challenge...
The CustomerX Files with Alison Bukowski
<p>Featured Guests</p><p>Dr. Debbie Qaqish, Principal & Chief Strategy Officer, The Pedowitz Group</p><p>A trailblazer in revenue marketing and organizational transformation.</p><p>Ardath Albee, CEO & B2B Marketing...
The CustomerX Files with Alison Bukowski
<p>featuring: </p><p>Keri Linscott, Director of Customer Marketing and Global Programs at Magnet ForensicsBridging the Gap Between Customer Advocacy and Demand Generation</p><p>In this episode of The CustomerX Files...
The CustomerX Files with Alison Bukowski
<p>About this Epsiode</p><p>Featured Guest: Kelsey Dobbs, Senior Customer Advocacy Specialist, Illumio</p><p>Launching a customer advocacy program is no small feat—especially when you’re navigating competing priorities...
The CustomerX Files with Alison Bukowski
<p>Featuring:</p><p>Lisa Kaspari, Senior Customer Advocacy Analyst at Docebo</p><p>Beyond Vanity Metrics: Turning Customer Advocacy Data into Strategic Impact</p><p>In this episode of The CustomerX Files, Alison...
The CustomerX Files with Alison Bukowski
<p>About this Episode</p><p>Featured Guest: Colette Chavalia, Principal Customer Marketing Manager, Databricks. Colette is a leader in customer marketing known for building programs that elevate customer voices and...
The CustomerX Files with Alison Bukowski
<p>About this Episode</p><p>Featured Speaker: Jennifer Ells</p><p>In B2B, “engagement” isn’t a buzzword—it’s the engine behind every growth outcome that matters. When you activate engagement internally, you empower...
The CustomerX Files with Alison Bukowski
<p>About this Episode</p><p>Featured Guest: Maria Sturgeon</p><p>This episode is part of the Advocacy Accelerator series. In this episode, Stripe’s Maria Sturgeon and Alison share how to build a solid foundation for...
The CustomerX Files with Alison Bukowski
<p>About this Episode</p><p>Featured Guest: Sunny Manivannan</p><p>In this episode of The CustomerX Files, host Alison Bukowski sits down with Sunny Manivannan, founder and CEO of Peerbound, for a bold, no-BS discussion...
The CustomerX Files with Alison Bukowski
<p>Featured Guest: Kristi Faltorusso, Chief Customer Officer at ClientSuccess.<br>In this episode of The CustomerX Files, Alison Bukowski and Kristi Faltorusso cut past the hype and tackle the real barrier standing...
The CustomerX Files with Alison Bukowski
<p>On this episode of The CustomerX Files, Alison sits down with Darren Smith, CTO at Point of Reference, for a candid, behind-the-scenes look at how AI is reshaping the world of Customer Advocacy and Customer...
The CustomerX Files with Alison Bukowski
<p>On this episode of The CustomerX Files, Alison chats with Lauren Turner, CEO and Founder of CustomerCentrx, for a candid and insightful look at the current landscape—and future—of customer advocacy in Corporate...
The CustomerX Files with Alison Bukowski
<p>On this episode of The CustomerX Files, Alison is joined by Ian Hameroff, Founder of the Fulcrum Group. Ian reflects on his 20+ year career in product marketing and helps shine a light on the world of a product...
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