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Hosted by Amplix · 🇺🇸 US · EN-US · 30 episodes
Established thought leaders with verified media credentials.
Welcome to The Amplitude of Tech podcast, produced by Amplix, a leading technology advisory firm, where we bring the voices of technology thought leaders, subject matter experts, and enterprise IT decision makers to you to talk about today’s transformative technology and how it can create opportunities for increased success.
Amplix hosts The Amplitude of Tech, a technology show with 30 episodes published.
Enterprises are racing to adopt AI in the contact center, but Stanton Smith, VP of CX Consulting and Solution Engineering at Amplix, has a warning: layer AI onto bad data or broken processes, and you'll only automate the
Most enterprises approach AI in the contact center backwards, and the mistakes are costly enough to derail an entire deployment. In this episode, Shawn sits down with Mike Zinne, Chief Revenue and Experience Officer at Q
Contact center automation is closer to mainstream than the hype suggests, but roughly half of enterprises still haven't put AI to work on the floor. In this Inside Amplix episode, Shawn sits down with Mike Dolloff, EVP o
Forty years into a career spanning healthcare and technology, Bill Fandrich has landed on one lesson that outlasts every hype cycle: it's not about the technology. In this episode, the former CIO of Blue Cross Blue Shiel
AI is now finding and exploiting vulnerabilities in seconds, not weeks, and most enterprises still have unpatched machines and end-of-life systems sitting exposed on their networks. In this Inside Amplix episode, Shawn s
The line between deterministic and probabilistic AI is one of the most consequential, and least understood, decisions in enterprise contact center design. In this episode, Shawn sits down with John Diatto, who heads chan
Everyone wants AI in their contact center, but chasing the newest shiny object is often the wrong move. In this Inside Amplix episode, Shawn sits down with Amplix President Adam Rennert to break down the real state of CX
The Chief AI Officer is one of the fastest-emerging roles in enterprise technology, and most organizations still don't know what it actually requires. In this episode, Shawn sits down with Ed Keisling, Chief AI Officer a
The pressure to act on AI has reached the board level, but most enterprises are still scrambling to close the gap between shadow AI in the wild and a governed, sanctioned strategy. In this inaugural Inside Amplix episode
The contact center is ground zero for agentic AI, and most enterprises have an infrastructure gap they haven't fully reckoned with yet. In this episode, Shawn sits down with Brandon Teegen, VP of Solutions at Cresta AI,
Most financial institutions are approaching AI backwards — starting with the technology and working toward the use case, rather than the other way around. Karan Kashyap, CEO of Posh AI, has spent eight years helping bank
Attackers don't need a zero-day anymore. A stolen username and password, accelerated by AI, is cheaper, faster, and harder to detect. In this episode, Brian Zimmer, Field CISO at CyberMaxx, joins Shawn to break down why
Most enterprises are still shoehorning AI into structures built for a different era, the horseless carriage problem. In this episode, Shawn is joined by Cobus Greyling, AI Evangelist at Kore.ai, and Carl Katz, VP of Glob
Unstructured data now makes up 85–90% of everything enterprises create, and most of it is sitting unmanaged on your network, quietly inflating costs, widening your attack surface, and undermining your AI initiatives. In
Everyone is talking about AI, but far fewer organizations are actually scaling it. David Vidoni, CIO at Pega Systems, joins Shawn Cordner of Amplix to cut through the noise and get practical. The conversation covers wher
AI is rewriting the rules of software development, but are your teams and processes ready to capture the value? Vertikal6 CTO Vin DiPippo joins host Shawn Cordner to cut through the hype, revisit the hard lessons of vibe
What does AI actually change about customer experience, and what doesn’t? In this episode, Shawn Cordner sits down with Gary Sorrentino, Global CIO of Zoom, to explore how one of the world’s most recognizable collaborati
In this episode of The Amplitude of Tech, Shawn Cordner talks with Joe DeLuca, Senior Director of Voice, Contact Center, and Collaboration at Wyndham Hotels & Resorts, about what it really takes to apply AI in customer e
After a year of pilots and proofs-of-concept, many enterprises are now asking harder questions about outcomes, ROI, and long-term strategy. In this episode, Scott Weiner of NeuEon revisits his 2025 AI predictions and eva
As enterprise interest in AI accelerates, many organizations are discovering that success depends far less on models and far more on the systems that surround them. In this episode, Scott Weiner joins the conversation to
Michael Smith
CEO of the Greater Valdosta United Way / Lowndes County Commissioner · The Institute for Automotive Business Excellence
1 appearance on this show
Andrew Griffiths
The Entrepreneurial Futurist · Andrew Griffiths Enterprise
1 appearance on this show
Steven Fine
professor of Jewish History · Yeshiva University
1 appearance on this show
Stanton Smith
Amplix
1 appearance on this show
Mike Dolloff
Amplix
1 appearance on this show
Sanjay Deo
Amplix
2 appearances on this show
John Diatto
Omilia
1 appearance on this show
Karan Kashyap
Posh AI
1 appearance on this show
Brian Zimmer
CyberMaxx
1 appearance on this show
Cobus Greyling
Kore.ai
1 appearance on this show
David Vidoni
Pega Systems
1 appearance on this show
Vin DiPippo
Vertikal6
1 appearance on this show
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The Amplitude of Tech is hosted by Amplix. The show is categorised under technology and has published 30 episodes.
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