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Hosted by Unknown Host · 🇺🇸 US · EN
Established thought leaders with verified media credentials.
Welcome to The Airbnb Superhost, your ultimate guide to mastering the art of hosting on Airbnb. In each episode, lasting about 15 minutes, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 10 consecutive years as a qualifying Airbnb Superhost and hosting over 2000 guests from over 40 countries. With a focus on 3 specific aspects of running an Airbnb business; the host, the property, and Airbnb itself, Neil provides step-by-step guidance on everything from ambiance creation to effective communication. In each episode, a Superhost Secret will help you elevate your hosting game and keep guests coming back for more. Whether you're a seasoned host or just starting out, Neil’s actionable tips and tricks will help you become a hospitality superstar. Disclaimer: The Airbnb Superhost is in no way affiliated with Airbnb. All ideas, thoughts, concepts and data presented in this podcast are entirely Neil’s own and do not represent the views of Airbnb.
Unknown Host hosts The Airbnb Superhost.
Episode 128: Every House Rule Has a Story House Rules can easily become a long list of DON'Ts. Don't smoke. Don't make noise. Don't bring visitors back. Don't eat in your room. But what are House Rules actually for? This
After more than 2,500 guests , 18,500 guest nights and over ten years of hosting, I finally encountered a guest I genuinely didn't like. If you're thinking this episode is going to put you off becoming an Airbnb host...
Episode 126: Six Words You Must Never Say Have you ever wanted to help someone who was clearly in crisis… but had no idea what to say? In this deeply personal episode, Neil shares the remarkable story of Simon – a guest
Every host has received that phone call. "Hi... I can't find your house." Or perhaps even worse... "I'm outside... but I can't get in." In this episode, Neil shares the journey he's been on over the last ten years to eli
What does an Iron Maiden concert have to do with being a better Airbnb host? Quite a lot, as it turns out. When more than 50,000 music fans descended on nearby Knebworth, the ripple effect stretched far beyond the concer
How many times have you asked a guest, "Do you understand?"... only to discover later that they didn't? In this third and final conversation with helicopter paramedic Vito, we explore why people often find it much easier
What do helicopter pilots, paramedics and Airbnb hosts all have in common? More than you might imagine. In this episode I'm joined once again by Vito, a helicopter paramedic working on North Sea wind farms. Every day he
What does a German helicopter paramedic working on North Sea wind farms have in common with an Airbnb host in Hertfordshire? Surprisingly… quite a lot. In this slightly different episode, I welcome back one of my regular
What if your biggest obstacle to becoming an Airbnb host isn't Airbnb at all? For years, I've described myself as an Airbnb Superhost, speaker and mentor. But this week, while refreshing my LinkedIn profile, I had a real
What do a wood-fired hot tub, a helicopter paramedic and a Tokyo train guard all have in common? Checklists. In this episode, Neil shares a recent hosting mishap that occurred while he was away from home. Despite seven y
After hosting more than 2,000 guests and living through over 18,000 guest nights, you might think I’ve seen it all. Trust me, I haven’t. In this episode, I explore one of the most fascinating aspects of hosting: the fact
What if the reason guests return year after year has very little to do with the room… and everything to do with how you make them feel? In this episode of the Airbnb Superhost Podcast, I share the fascinating psychology
What does it really mean to welcome someone? In this episode, I explore a lesson I’ve been reminded of while travelling around the UK speaking at property networking events: when we arrive somewhere unfamiliar, we all as
Episode 115 – When a Guest Makes a Suggestion What if the things holding your Airbnb back are the very things you’ve stopped noticing? In this episode, I explore one of the most important lessons hosting has taught me ov
What happens when bookings suddenly drop—after years of consistency? I share how I navigated my worst month in five years—and how I made sure it didn’t turn into a financial problem. If you’ve ever worry about a dip in b
In this episode, I share exactly how I managed my Airbnb business while being away for 10 days with limited internet access — yet everything continued to run smoothly. Worried that your hosting business would stop the mo
Running an Airbnb might sound like it’s all about fresh sheets and five-star reviews… but sometimes, it feels more like managing a lost property office. In this episode, I take you behind the scenes of what guests really
Episode Summary What if the biggest excuse holding you back from hosting… simply isn’t true? In this episode, Neil shares a powerful real-world experience from a remote tented safari lodge in Samburu Game Reserve, where
To join Neil on one of his free in-person webinars, paste this link into your browser: https://bit.ly/SuperhostNeilWebinar In this special episode, recorded during a family wedding in Kenya, Neil sits down with Sarah — a
Register for my next FREE webinar on how to monetize your own home, here - https://bit.ly/SuperhostNeilWebinar What do you do when a guest doesn’t just challenge your setup… but challenges every solution you offer? In th
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The Airbnb Superhost is hosted by Unknown Host. The show is categorised under Business (culture) and has published 0 episodes.
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