Hosted by Unknown Host · 🇺🇸 US · EN
Established thought leaders with verified media credentials.
Most AI content is either magical marketing claims or dense technical jargon. The AI Diaries is neither. Some guests are just getting started. Some have learned the hard way. Host Kate Nelson talks to the skeptics, the early adopters, the accidental experts, and the ones who are still figuring out what's even going on — all leaders at the intersection of AI, customer experience, and contact centers. The people who'll give you their honest POV...not just what sounds nice on a moderated panel. Honest conversations. Unfiltered takes. The insights people share at the conference after party, not the ones they rehearsed for the stage.
Unknown Host hosts The AI Diaries.
Kate sits down with Jerry Ellis, Head of Contact Center at Ardent Health, for a candid look at AI adoption inside healthcare — an industry that's regulated, cautious, and moving on its own timeline whether leaders like i
Haseeb Fonte has been inside the XR machine. Former Chief of Staff to Meta's COO, product leader on the AI smart glasses and Meta Quest teams, and a veteran of Samsung and Monitor Deloitte — he's seen XR from the inside
Kate sat down with Shawn Farris to discuss his approach to cutting through the AI hype and the practical realities of integrating artificial intelligence into contact center operations. Episode Highlights: Defining the N
Savannah Dowe is the VP of Customer Care at Place — a 15-brand real estate technology platform — and she's been deep in the AI journey for two years. She's the most operationally thoughtful guest I've had on AI Diaries.
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The AI Diaries is hosted by Unknown Host. The show is categorised under General and has published 0 episodes.
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Episodes of The AI Diaries average 45 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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