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Hosted by Unknown Host · 🇺🇸 US · EN
Established thought leaders with verified media credentials.
That Super Show brings you the latest news, insights and industry interviews to help Australian superannuation professionals improve retirement outcomes for Australians. Hosted by Sarah Penn, CEO of Mayflower Consulting, and Neil Benson, CEO of Superware.
Unknown Host hosts That Super Show.
#32. Neil Benson unpacks the growing pressure on Australian superannuation funds to clearly explain what members pay for, and whether scale, complexity, and rising costs are delivering genuine value. Central tension: As
#31. The episode digs into why customer service in superannuation call centres is consistently failing, what that means for members at moments of real need, and whether mandatory service standards are required to fix it.
#30. Cohosts Neil Benson and Sarah Penn chat with Kerry Vogel, Head of Insurance Claims, Performance and Delivery at CBUS Super. Today's conversation focuses on how CBUS Super responded to major failings in handling deat
#29. Guest Duncan McPherson, founder of Borromean Consulting and former Link Advice CEO, joins Sarah and Neil to dig into the evolving intersection of advice and superannuation delivery. The discussion challenges the old
#28. Join Sarah and Neil as they recap from day two at the Future Fund Admin 2026 forum in Sydney. This episode argues that super funds can’t achieve real member experience improvements by relying only on surface-level c
#27. Join Sarah and Neil as they recap from day one at the Future Fund Admin 2026 forum in Sydney. This episode grapples with whether Australia’s superannuation industry will really consolidate to just a handful of mega
#26. Co-hosts Neil Benson and Sarah Penn break down the latest superannuation shake-ups and tech trends. Industry super funds are now experiencing net outflows to retail funds, with $4.3 billion switching over two years.
Ep#26 Neil and Sarah will both be appearing at the IBRC Super Admin Conference on 19 and 20 May, 2026, in Sydney. Register here: https://ibrc.com.au/future-fund-admin-2026/ Sarah will be talking insurance claims, and Nei
#25. Should retirees be forced to take a pension? Why are Treasury’s latest consultation papers sending shockwaves through the super industry? We break it down for you in this episode. 1. Enhancing Member Protections in
#24. On this episode of That Super Show, co-hosts Neil Benson and Sarah Penn break down the Treasury’s proposed ban on super fund advertising during onboarding, the shakeup in advisor education requirements, and dig into
#23 Welcome to That Super Show, your inside look at Australia’s superannuation industry. Neil Benson and Sarah Penn dive into the latest trends, challenges, and opportunities shaping super—from industry roadshows in the
#22. Co-hosts Sarah Penn and Neil Benson chat with Anthony Saliba, Partner at Deloitte Actuarial Consulting. We cover: Retirement income measurement challenge: Determining if retirement income solutions are working is co
#21. Co-hosts Sarah Penn and Neil Benson host David Bell, Executive Director at Conexus Institute. We cover: Industry growth: Superannuation assets grew by 12% last year, mostly from strong investment returns. Four funds
#20. Sarah flies solo! And discusses death benefit claims and deceased estates with Ben Darlow and Sarah Poole from EstateXchange. We cover: The death benefit challenge: Processing death benefit claims is often complex,
#19. Co-hosts Neil Benson and Sarah Penn unpack the latest trends and news impacting the superannuation industry. We cover: Super brand recognition: Surprising results from a Conjointly brand tracker highlight low public
#18. Co-hosts Sarah Penn and Neil Benson discuss ASIC’s 2026 priorities and what they mean for super funds. Private credit risks: ASIC flags concerns about retail exposure to private market credit products. Experience of
#17. Co-hosts Sarah Penn and Neil Benson chat with Adrian Gervasoni, Executive Manager Advice Services at Industry Fund Services. We cover a lot of ground, including: Member engagement challengesRethinking the member jou
#16. Co-hosts Neil Benson and Sarah Penn return for the first episode of 2026 with a roundup of big news and trends in the superannuation industry. We cover: Holiday updates: Neil did some DIY renovations and Sarah strug
#15. Neil Benson and Sarah Penn dive into a lively year-end review of Australia’s superannuation industry. From legislative wins and regulatory challenges to industry shakeups and innovative tech trends, they unpack the
#14. Cohosts Neil Benson and Sarah Penn are joined by Victoria Butt, CEO and founder of Parity Consulting, to unpack the latest trends shaping the talent market as we head toward 2026. Drawing on fresh insights from near
Neil Benson
2 appearances on this show
David Bell
former WHO physician, leader of REPPARE Project at University of Leeds · Idea Farm Ventures
1 appearance on this show
Kerry Vogel
CBUS Super
1 appearance on this show
Anthony Saliba
Deloitte Actuarial Consulting
1 appearance on this show
Ben Darlow
EstateXchange
1 appearance on this show
Adrian Gervasoni
Industry Fund Services
1 appearance on this show
Misha Schubert
Super Members Council
1 appearance on this show
Victoria Butt
Parity Consulting
1 appearance on this show
Zoe Sheehan
TAL
1 appearance on this show
Alana Devitt
CoreData
1 appearance on this show
Cathy Duncan
TCS
1 appearance on this show
Dan McKean
Chandler
1 appearance on this show
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That Super Show is hosted by Unknown Host. The show is categorised under Business (business) and has published 0 episodes.
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