
Talent Experience Live
Points Well Taken: How Customer Engagement Adds Up
Episode Notes ** For Phenom customers, two programs sit right on the login screen and are easy to overlook. Phenom Community is an always-on hub for learning, connecting, and getting answers. Phenom Phans is the loyalty program that rewards customers for engagement they're already doing. Together, they're meant to make being a Phenom customer more valuable, not more work. In this episode of Talent Experience Live, we walk through how the two programs work together, what meaningful participation looks like, and how customers have used both to build networks, advance their careers, and get more out of the platform. **






