Hosted by Tavolo Consulting LLC · 🇺🇸 us · EN · 31 episodes
Established thought leaders with verified media credentials.
From support to success and beyond - we talk with the people and companies building the future of customer experience. Presented by Tavolo Consulting.
Tavolo Consulting LLC hosts Table Service, a business show with 31 episodes published.
Host Jordan Hooker is joined by Sarah Caminiti , Head of Business Transformation at Support Ninja and the host of the CX Roundtable podcast. They talk about building clarity, intentionality, and trust—layer by layer, so
Host Jordan Hooker is joined by Zack Hamilton , author of the Experience Performance System™ and host of the Unf*cking Your CX Podcast - they dig in to what it means to build CX programs that drive outcomes, how CX leade
Grant Stanis, CEO of TeamSupport, shares insights on the transformation of customer support from a cost center to a strategic driver of retention and growth. He emphasizes the importance of ruthless prioritization, build
In this episode of the Table Service podcast, host Jordan Hooker speaks with Shmuel Saklad, Senior Manager, Customer Experience & B2B Contact Center Operations at B&H Photo Video. They dig into building a culture of exce
In this episode of the Table Service podcast, host Jordan Hooker speaks with Karen Lam, Director of Customer Support at Top Hat. They dig into empathy in support, the importance of context, the growth of AI in the space,
In this episode of the Table Service podcast, host Jordan Hooker speaks with Shmuel Saklad, Senior Manager, Customer Experience & B2B Contact Center Operations at B&H Photo Video. They dig into building a culture of exce
In this episode of the Table Service podcast, host Jordan Hooker speaks with Karen Lam, Director of Customer Support at Top Hat. They dig into empathy in support, the importance of context, the growth of AI in the space,
In this episode of the Table Service podcast, host Jordan Hooker speaks with Ty Givens, founder and CEO of CX Collective, about her extensive experience in customer experience leadership. They discuss the challenges of m
In this episode of the Table Service podcast, host Jordan Hooker speaks with customer experience leader Stephen Wood about the importance of proactive management in customer risk. They discuss the hidden costs of ignorin
In this episode of the Table Service podcast, host Jordan Hooker speaks with Kevin Zyskowski, CEO of CertainlyCX, about the intricacies of working with Business Process Outsourcing (BPO) companies. They discuss the impor
In this episode of the Table Service podcast, host Jordan Hooker speaks with Craig Stoss, a customer experience veteran, about the evolving landscape of customer support and experience. They discuss the importance of con
On this episode of Table Service, host Jordan Hooker is joined by Nick Cawthon, a veteran UX and product design strategist, to discuss the evolution of design in the age of AI, the importance of human insight in creating
In this episode of the Table Service podcast, Host Jordan Hooker is joined by Vaishali Dialani, an award-winning CX strategist, who shares her insights on building a career in CX, how to keep the human touch in a world f
In this episode of the Table Service podcast, host Jordan Hooker speaks with Ana-Alicia Siqueiros, Director of Support at Peek, about the intricacies of outsourcing customer support to Business Process Outsourcing (BPO)
Join host Jordan Hooker and Andrew Rios - Head of Customer Experience at Cityside Fiber - as they discuss leadership that builds trust and drives results, as well as wisdom for young leaders and managers. Want to connect
Join host Jordan Hooker and Ian Storm - CX/EX Strategy Leader & Director of Strategic Solutions at Aspect Software, as they discuss building Employee Experiences that lead to high-quality Customer Experiences. Want to co
Join host Jordan Hooker and Yetto Co-Founders Brian Levine and Garen Torikian, as they discuss creating a support tool built by support practicioners for support practicioners. Want to connect with Garen? Find him on Lin
Join host Jordan Hooker and Nate Brown, Head of Education and Enablement at Metric Sherpa and Co-Founder of CX Accelerator, as Nate digs into driving value for your team and your customers, becoming a Servant Challenger,
Join host Jordan Hooker and Rachel Wu, Senior Manager of Technical Support at Iterable, as Rachel digs into the world of premier support offerings. Want to connect with Rachel? Find her on LinkedIn: https://www.linkedin.
Join host Jordan Hooker and Customers & Culture founder Brandon Owen, as Brandon breaks down how companies can drive a better employee experience (and thus a better customer experience!); what growing a forest teaches us
Sarah Caminiti
Head of Business Transformation · Support Ninja
1 appearance on this show
Shmuel Saklad
Senior Manager of Enterprise accounts and B2B Contact Center Operations · B&H Photo Video
2 appearances on this show
Ty Givens
Founder and CEO · CX Collective
1 appearance on this show
Stephen Wood
Woodsong Deer Processing
1 appearance on this show
Craig Stoss
customer experience veteran · Kodif
1 appearance on this show
Nick Cawthon
designer, researcher, strategist · Gauge Design
1 appearance on this show
Brian Levine
reproductive endocrinologist · Piping Periodical Production Podcast
1 appearance on this show
Nate Brown
Head of Education and Enablement · Paranormal Underground Radio
1 appearance on this show
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Table Service is hosted by Tavolo Consulting LLC. The show is categorised under business and has published 31 episodes.
Table Service has published 31 episodes.
Table Service regularly covers business. It sits in the business category.
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