
Episode #30
030 | Credits in the Health Bank with Amanda Stevens
What if your health was never meant to be the reward for the work, but the infrastructure it runs on? Amanda Stevens met Kristy in a Zoom room in the middle of 2020, when the speaking industry had just collapsed overnight and Amanda was one of the few people showing up for other speakers instead of disappearing into the panic. That generosity turned into a friendship, and eventually into this conversation. Amanda has delivered 1700 keynotes over 17 years, written five books, and built a career on the idea of radical customer obsession, consulting to brands like Microsoft, Lend Lease and Procter & Gamble along the way. She built most of that career as a single mother, travelling with a baby, a cot and a car seat through business lounges that were not built with her in mind. In November 2021, what Amanda thought was a bad bout of gastro turned into eight days in ICU with septicaemia. This conversation traces what that experience taught her about health as a performance strategy rather than a reward, and what she has changed about how she works, rests and asks for help since. In this episode Amanda shares Why Amanda opened up Zoom rooms for other speakers in the exact week her own livelihood evaporated The 48 keynote cancellations in three days that ended Amanda's record year before it started Why women are biologically wired to notice the gaps other people miss, and what that has to do with radical customer obsession The conversation with Sir Richard Branson at Necker Island that reshaped how Amanda thinks about curiosity and frustration as the engine of great brands What imposter syndrome sounded like on the boat ride in, and the internal argument that got her off it The real trade-offs of building a speaking business as a single mother with no family safety net The business-lounge moment Amanda thought was a triumph, and the very different reason every man in the room was staring at her The Friday night in November 2021 that turned from a bad night's sleep into a fight for her life "The credits you have in that health bank are everything" Why Amanda no longer waits for the calm to arrive before she books the holiday The household manager decision Amanda calls one of her biggest flexes, and what it actually freed up Kristy's read on why highly capable women underestimate their own mental load What spacious success actually looks like for Amanda this week, not the aspirational version Key Quotes "The credits you have in that health bank are everything." "Drink the wine. Buy the shoes. Send the flowers. Book the holiday." "Outsource, outsource, outsource, because we can't do it all." Timestamps (00:53) How a Zoom room in 2020 changed everything (03:32) Welcome, Amanda (04:11) Friday the 13th: watching 48 keynotes disappear in three days (07:01) Choosing generosity over panic (11:16) Why women are biologically wired for radical customer obsession (15:41) Necker Island, imposter syndrome, and the conversation with Richard Branson that changed how she builds brands (23:38) The shiny highlight reel versus the shabby 3am wake-ups (24:31) Building a speaking business with a newborn in tow (31:03) The business-lounge story nobody warned her about (34:47) The night a bad bout of gastro turned into eight days in ICU (41:48) Credits in the health bank (49:19) Turning hard things into fertilizer (55:14) What spacious success actually looks like this week (59:12) The capability curse (01:01:27) Book the holiday: Amanda's closing advice Amanda Stevens Website: https://amandastevens.com.au/ Instagram: https://www.instagram.com/marketingamanda LinkedIn- https://www.linkedin.com/in/marketingamanda Website: drkristygoodwin.com LinkedIn: linkedin.com/in/dr-kristy-goodwin Instagram: https://www.instagram.com/drkristy/ Speaking enquiries (for both Amanda and Kristy): emma@tieronemanagement.com.au References Macquarie Dictionary. (2024). Word of the year 2024: Enshittification. https://www.macquariedictionary.com.au/word-of-the-year/word-of-the-year-2024/ Roy Morgan. (2026, March). Bunnings is Australia's most trusted brand; OpenAI enters the top 20 most distrusted brands for the first time [Risk Monitor quarterly update]. https://www.roymorgan.com/findings/10247-risk-monitor-quartely-update-march-2026 Running for Premature Babies. (n.d.). Our story. Retrieved August 2026, from https://www.runningforprematurebabies.com/about/our-story Other episodes you may be interested in EP002, The Stress Superstorm: Why Women Are Burning Out Faster Than Ever (the biology of chronic stress this episode's sepsis story makes physical)






