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Hosted by Universal Companies · 🇺🇸 US · EN · 17 episodes
Established thought leaders with verified media credentials.
Welcome to Spa Insider, the podcast for spa professionals who want to grow, connect, and thrive. Hosted by Universal Companies—trusted by spas from the Ritz-Carlton to independent practitioners—we share tips, tools, and expert advice to support your day-to-day and long-term success. Whether you’re new or seasoned, you’ll find helpful insights in every episode.
Universal Companies hosts Spa Insider, a business show with 17 episodes published.
What happens after esthetics school? That was one of the biggest themes in my conversation with Joanne Berry, founder of Wellness Education Hub. Joanne trained in the UK, where her education included both aesthetics and
Every business has a story, but the strongest ones do more than tell it. They bring it to life through their culture, decisions, leadership, and the experiences they create for both employees and guests. In this episode
Great service is expected. The real question is what makes your spa meaningfully different. In this episode, John Cowan speaks with Catherine Warren, Vice President at Arch Amenities Group, who oversees Forbes Five-Star
When I first started researching Michael Tompkins, I couldn't stop reading. His career has taken him from registered nurse to massage therapist, from helping shape Canyon Ranch's approach to health and wellness to servin
In this episode of Spa Insider , John sits down with Jeremy McCarthy, CEO of Leisure Alchemy, former Group Director of Spa & Wellness at Mandarin Oriental Hotel Group, and author of The Psychology of Spas & Wellbeing, to
What separates an exceptional spa from an average one? In this episode of Spa Insider , John Cowan sits down with Ginger McLean , Executive Director of Spa & Wellness at Revival Spa at Renault Winery Resort, to explore t
In this episode of Spa Insider, host John Cowan sits down with Mary Bemis, founder of Insider's Guide to Spas, co-founder of Organic Spa Magazine, and the launch editor of American Spa Magazine. Having spent nearly three
Are spas leaving money on the table without realizing it? In this episode of Spa Insider, host John Cowan sits down with Frank Pitsikalis, CMO and SVP of Product Strategy at Agilysys and founder of ResortSuite and to exp
What does it mean to create wellness for all? We explored that question on this episode with Jean-Guy de Gabriac, founder of World Wellness Weekend, who shares his vision for making wellness more accessible, inclusive, a
What separates high-performing spa teams from the rest? We dug into just that on this week's Spa Insider episode with Jennifer Holzworth, Vice President of Spa & Wellness Operations at Montage International and member of
How can you incorporate wellness into every touchpoint of your spa experience and do it effectively? Tammy Pahel, who oversees spa and wellness at Carillon Wellness Resort Miami and serves as chief wellness officer for A
How do great spas create emotional connection with guests? In this episode, Sara Jones, Managing Director & Editor of Spa & Wellness MexiCaribe Magazine and consultant at AraSpa Consulting, shares her perspective on how
What actually makes a luxury spa experience feel memorable? In this episode of the Spa Insider Podcast, Taylor Fields, Corporate Director of Spa, Wellness, & Retail at PCH Hotels & Resorts & ISPA Board Member, shares les
We sit down with Maria Ramos, a six-figure esthetician and founder of the “Money Making Esthetician” community, the largest professional esthetics group on the internet. Maria shares how authenticity, openness around men
We’re joined by legendary spa and wellness consultant Amy McDonald -- former Miraval spa executive and Global Wellness Summit’s Leading Woman in Wellness -- for a conversation that challenges how spas should think about
She used to open for Britney Spears. Now she opens spas that make every guest feel like a celebrity. Christina Stratton owns multiple spas, built and sold a boutique spa management firm, and later shaped guest experience
In this episode, Nicole Stewart , Spa Director at Nicewonder Farm & Vineyards, walks us through her 18-month journey launching a luxury spa at a destination resort in Appalachia. Nicole shares the lessons she learned alo
In this episode of Spa Insider , John Cowan, CMO and Co-Owner of Universal Companies, sits down with Tony Angel, Director of Spa at The Ritz-Carlton Orlando, Grande Lakes, recently named the #1 Best Hotel Spa in the U.S.
Patrick Huey
Hyatt Hotels Corporation
1 appearance on this show
Catherine Warren
Arch Amenities Group
1 appearance on this show
Jeremy McCarthy
Leisure Alchemy
1 appearance on this show
Ginger McLean
Revival Spa at Renault Winery Resort
1 appearance on this show
Frank Pitsikalis
Agilysys
1 appearance on this show
Jennifer Holzworth
Montage International
1 appearance on this show
Sara Jones
Spa & Wellness MexiCaribe Magazine
1 appearance on this show
ISPA
ISPA
1 appearance on this show
Taylor Fields
PCH Hotels & Resorts
1 appearance on this show
Nicole Stewart
Nicewonder Farm & Vineyards
1 appearance on this show
Tony Angel
The Ritz-Carlton Orlando
1 appearance on this show
John Cowan
Universal Companies
1 appearance on this show
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Spa Insider is hosted by Universal Companies. The show is categorised under business and has published 17 episodes.
Spa Insider has published 17 episodes.
Spa Insider regularly covers business. It sits in the business category.
Spa Insider is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
Spa Insider hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Spa Insider average 21 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates Spa Insider's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
Methodology. Booking Probability™ blends Listen Score, 30-day Virality, open-to-guests detection, and Apple ratings. Data refreshed every 60 minutes. Listen Score and Booking Probability are calculated by PitchCentric. Last enriched 5 days ago.