Sep 15, 202621 minS1
What does longevity actually mean for the traditional spa? Nancy Griffin has spent more than three decades in the spa and wellness industry and countless hours speaking with leading voices in aging and longevity. In...
business
Spa Insider
Hosted by Universal Companies · business · EN
About this Podcast:
Welcome to Spa Insider, the podcast for spa professionals who want to grow, connect, and thrive. Hosted by Universal Companies—trusted by spas from the Ritz-Carlton to independent practitioners—we share tips, tools, and expert advice to support your day-to-day and long-term success. Whether you’re new or seasoned, you’ll find helpful insights in every episode.
Pitch Analysis
Required Pod Score for this podcast. PitchCentric checks your profile against host openness, topical fit, and audience signals before you generate a pitch.
Contact path
Verified email
Booking probability
30%
Guest openness
Selective
80/100
Required Score
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Signup to Generate a PitchQuestions about Spa Insider
What is Spa Insider about?
Welcome to Spa Insider, the podcast for spa professionals who want to grow, connect, and thrive. Hosted by Universal Companies, trusted by spas from the Ritz-Carlton to independent practitioners, we share tips, tools, and expert advice to support your day-to-day and long-term success. Whether you’re new or seasoned, you’ll find helpful insights in every episode.
Who hosts Spa Insider?
Spa Insider is hosted by Universal Companies. The show has published 19 episodes to date.
What has Spa Insider covered recently?
Recent episodes include "The Longevity Opportunity Spas Are Missing with Nancy Griffin" (15 September 2026, 21 minutes), "Building an Esthetics Career that Stands Out with Joanne Berry" (18 August 2026, 18 minutes), and "From Story to Strategy: Building a Business People Believe In with Patrick Huey" (10 August 2026, 16 minutes).
How often does Spa Insider publish?
Spa Insider publishes roughly weekly, with episodes averaging 21 minutes across 19 episodes.
How hard is it to get booked on Spa Insider?
Booking probability for Spa Insider is 30%, and the host is rated Selective on guests. Spa Insider requires a Pod Score of 80 or higher. Spa Insider's contact route on record: verified email.
Who should pitch Spa Insider?
The strongest fits for Spa Insider are Beauty, Hair & Personal Care. Spa Insider has a business audience.
About the host
Universal Companies hosts Spa Insider, a business podcast with 19 episodes published.
Verified host email: ████████@████.comSign in to unlock →
Recent episodes
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
Aug 18, 202618 minWhat happens after esthetics school? That was one of the biggest themes in my conversation with Joanne Berry, founder of Wellness Education Hub. Joanne trained in the UK, where her education included both aesthetics and...
- Aug 10, 202616 minS1
Every business has a story, but the strongest ones do more than tell it. They bring it to life through their culture, decisions, leadership, and the experiences they create for both employees and guests. In this episode...
- Jul 28, 202621 minS1
Great service is expected. The real question is what makes your spa meaningfully different. In this episode, John Cowan speaks with Catherine Warren, Vice President at Arch Amenities Group, who oversees Forbes Five-Star...
- Jul 20, 202620 minS1
When I first started researching Michael Tompkins, I couldn't stop reading. His career has taken him from registered nurse to massage therapist, from helping shape Canyon Ranch's approach to health and wellness to...
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- Jul 14, 202628 minS1
In this episode of Spa Insider , John sits down with Jeremy McCarthy, CEO of Leisure Alchemy, former Group Director of Spa & Wellness at Mandarin Oriental Hotel Group, and author of The Psychology of Spas & Wellbeing...
- Jul 7, 202618 minS1
What separates an exceptional spa from an average one? In this episode of Spa Insider , John Cowan sits down with Ginger McLean , Executive Director of Spa & Wellness at Revival Spa at Renault Winery Resort, to explore...
- Jun 29, 202615 minS1
In this episode of Spa Insider, host John Cowan sits down with Mary Bemis, founder of Insider's Guide to Spas, co-founder of Organic Spa Magazine, and the launch editor of American Spa Magazine. Having spent nearly...
- Jun 23, 202624 minS1
Are spas leaving money on the table without realizing it? In this episode of Spa Insider, host John Cowan sits down with Frank Pitsikalis, CMO and SVP of Product Strategy at Agilysys and founder of ResortSuite and to...
- Jun 15, 202615 minS1
What does it mean to create wellness for all? We explored that question on this episode with Jean-Guy de Gabriac, founder of World Wellness Weekend, who shares his vision for making wellness more accessible, inclusive...
- Jun 8, 202618 minS1
What separates high-performing spa teams from the rest? We dug into just that on this week's Spa Insider episode with Jennifer Holzworth, Vice President of Spa & Wellness Operations at Montage International and member...
- Jun 1, 202615 minS1
How can you incorporate wellness into every touchpoint of your spa experience and do it effectively? Tammy Pahel, who oversees spa and wellness at Carillon Wellness Resort Miami and serves as chief wellness officer for...
- May 26, 202615 minS1
How do great spas create emotional connection with guests? In this episode, Sara Jones, Managing Director & Editor of Spa & Wellness MexiCaribe Magazine and consultant at AraSpa Consulting, shares her perspective on how...
- May 19, 202620 minS1
What actually makes a luxury spa experience feel memorable? In this episode of the Spa Insider Podcast, Taylor Fields, Corporate Director of Spa, Wellness, & Retail at PCH Hotels & Resorts & ISPA Board Member, shares...
- May 12, 202624 minS1
We sit down with Maria Ramos, a six-figure esthetician and founder of the “Money Making Esthetician” community, the largest professional esthetics group on the internet. Maria shares how authenticity, openness around...
- Apr 16, 202627 min
We’re joined by legendary spa and wellness consultant Amy McDonald -- former Miraval spa executive and Global Wellness Summit’s Leading Woman in Wellness -- for a conversation that challenges how spas should think about...
- Feb 26, 202629 min
She used to open for Britney Spears. Now she opens spas that make every guest feel like a celebrity. Christina Stratton owns multiple spas, built and sold a boutique spa management firm, and later shaped guest...
- Jan 28, 202625 min
In this episode, Nicole Stewart , Spa Director at Nicewonder Farm & Vineyards, walks us through her 18-month journey launching a luxury spa at a destination resort in Appalachia. Nicole shares the lessons she learned...
- Sep 19, 202535 minS1
In this episode of Spa Insider , John Cowan, CMO and Co-Owner of Universal Companies, sits down with Tony Angel, Director of Spa at The Ritz-Carlton Orlando, Grande Lakes, recently named the #1 Best Hotel Spa in the...
Recent guests
Recent guests on Spa Insider. Study who booked and why before you pitch.
N
Nancy Griffin
Founder and CEO of Women, Worth and Wellness, Women, Worth, and Wellness
M
Mary Bemis
founder of Insiders Guide to Spas, Reprise Activewear
S
Sara Jones
director of the SIS Office of Career Development, Spa & Wellness MexiCaribe Magazine
M
Maria Ramos
cirujana general y del aparato digestivo, Voices for Georgia’s Children
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