Hosted by Mike Hernandez · 🇺🇸 US · EN · 30 episodes
Established thought leaders with verified media credentials.
"Smoke Break" is a weekly micro-podcast designed specifically for independent convenience store owners looking to maximize their business potential. In just 5-10 minutes – the length of a typical break – host Mike Hernandez delivers actionable strategies and practical insights to help you thrive in the competitive convenience store market. Each episode tackles essential topics like store layout optimization, visual merchandising, inventory management, competitive analysis, and building strong community connections. Whether you're a new owner or a seasoned operator, "Smoke Break" provides the tools and techniques you need to transform your store from a basic shop into a profitable community hub.
Mike Hernandez hosts Smoke Break - Store Owners, a business show with 30 episodes published.
Smoke Break - Episode 30: Preventing Slips, Trips, and Falls Episode Duration: 8 minutes Join host Mike Hernandez as he reveals how to eliminate the most common cause of convenience store accidents through systematic flo
Smoke Break - Episode 29: Hazard Communication - Your First Line of Defense Episode Duration: 8 minutes Join host Mike Hernandez as he transforms hazard communication from confusing paperwork into a practical safety syst
Smoke Break - Episode 28: Understanding OSHA Basics for Your Store Episode Duration: 8 minutes Join host Mike Hernandez as he demystifies OSHA compliance for independent convenience store owners, transforming overwhelmin
Smoke Break - Episode 27: Mastering Customer Feedback Episode Duration: 4:30 minutes Join host Mike Hernandez for the final episode of the customer service series as he reveals how to transform customer feedback from occ
Smoke Break - Episode 26: Making the Most of Mystery Shopping Episode Duration: 9 minutes Join host Mike Hernandez as he reveals how to transform mystery shopping from a "gotcha" program into a powerful customer service
Smoke Break - Episode 25: Role-Playing - Your Training Secret Weapon Episode Duration: 8 minutes Join host Mike Hernandez as he reveals how role-playing transforms awkward training sessions into powerful skill-building e
Smoke Break - Episode 24: Mastering Problem Resolution Episode Duration: 9 minutes Join host Mike Hernandez as he transforms how you view customer complaints and problems, revealing how effective resolution strategies ca
Smoke Break - Episode 23: Product Knowledge - Your Secret Service Weapon Episode Duration: 9 minutes Join host Mike Hernandez as he reveals how deep product knowledge transforms your staff from order-takers into customer
Smoke Break - Episode 22: The Impact of Store Cleanliness Episode Duration: 9 minutes Join host Mike Hernandez as he reveals how store cleanliness directly impacts customer perception, shopping behavior, and sales succes
Smoke Break - Episode 21: Mastering Efficient Checkout Episode Duration: 9 minutes Join host Mike Hernandez as he shares proven strategies for transforming slow, frustrating checkout experiences into swift, memorable int
Smoke Break - Episode 20: The Art of Greeting and Assisting Customers Episode Duration: 9 minutes Join host Mike Hernandez as he shares powerful stories and proven strategies for transforming customer experiences through
Smoke Break - Episode 19: Building Your Store's Reputation Through Service Episode Duration: 8 minutes Join host Mike Hernandez as he reveals strategies for developing and maintaining a stellar reputation that brings cus
Smoke Break - Episode 18: Maximizing Sales Through Exceptional Service Episode Duration: 8 minutes Join host Mike Hernandez as he reveals practical strategies for transforming good customer service into increased sales.
Smoke Break - Episode 17: Word of Mouth - Your Most Powerful Marketing Tool Episode Duration: 8 minutes Join host Mike Hernandez as he reveals strategies for turning satisfied customers into your most effective marketing
Smoke Break - Episode 16: The Power of Customer Loyalty Episode Duration: 8 minutes Join host Mike Hernandez as he reveals strategies for transforming casual shoppers into devoted customers who drive business growth. Lea
Smoke Break - Episode 15: Building a Culture of Compliance Episode Duration: 8 minutes Join host Mike Hernandez for the final episode in our compliance series as he shares strategies for transforming compliance from a se
Smoke Break - Episode 14: Regular Audits and Reviews - Your Path to Compliance Success Episode Duration: 8 minutes Join host Mike Hernandez as he shares proven strategies for implementing effective audit systems that pro
Smoke Break - Episode 13: Training Your Team for Compliance Success Episode Duration: 8 minutes Join host Mike Hernandez as he shares proven strategies for developing effective compliance training programs that stick. Le
Smoke Break - Episode 12: Navigating the World of Regulatory Compliance Episode Duration: 6 minutes Join host Mike Hernandez as he breaks down essential compliance strategies that protect your business, customers, and re
Smoke Break - Episode 11: Balancing Short-Term Sales with Long-Term Success Episode Duration: 8 minutes Join host Mike Hernandez as he shares essential strategies for finding the perfect balance between immediate sales b
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Smoke Break - Store Owners is hosted by Mike Hernandez. The show is categorised under business (careers) and has published 30 episodes.
Smoke Break - Store Owners has published 30 episodes.
Smoke Break - Store Owners regularly covers business, careers, education. It sits in the business category, with a careers focus.
Smoke Break - Store Owners is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
Smoke Break - Store Owners hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Smoke Break - Store Owners average 5 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates Smoke Break - Store Owners's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
Methodology. Booking Probability™ blends Listen Score, 30-day Virality, open-to-guests detection, and Apple ratings. Data refreshed every 60 minutes. Listen Score and Booking Probability are calculated by PitchCentric. Last enriched 8 days ago.
