Hosted by Claire Boscq, CX Activator · 🇺🇸 US · EN · 19 episodes
Established thought leaders with verified media credentials.
Welcome to the Shine on CX Show, your essential podcast for all things customer experience (CX). Each episode features in-depth interviews, real-world case studies, and practical advice to help you enhance your customer interactions. The Shine on CX Show is more than just a podcast-it’s a community dedicated to raising the bar in customer experience. By tuning in, you’ll join a network of like-minded individuals who are committed to delivering exceptional service and driving business growthDiscover how to shine in the world of customer experience with the Shine on CX Show. Subscribe today!
Claire Boscq, CX Activator hosts Shine on CX Show: Illuminating the Path to Exceptional Customer Experience, a business show with 19 episodes published.
In this heart-opening episode of the Shine on CX Show, Claire Boscq is joined by soulful leader and TEDx speaker Simon Nash. From corporate HR awards to founding Law at Work, Simon has always been on a quest to bring mor
In this beautifully open and heartfelt conversation, Claire Boscq is joined by Jo Ferbrache, transformational coach and founder of Real Self Discovery. Jo shares her inspiring journey from fearing public speaking to beco
Welcome to the Shine on CX Show, where bold thinking meets powerful customer and employee experiences. In this episode, Claire Boscq is joined by bestselling author and international keynote speaker Douglas Kruger, who b
What makes customer eXperience truly memorable? In this high-energy episode, Claire is joined by global CX expert and speaker Nienke Bloem — aka “the CX lady in the blue dress” — for a fabulous conversation on all things
🎙 Welcome to the Shine On CX Show! In this inspiring episode, Claire Boscq is joined by Craig Lee, global customer experience expert and founder of Kinetic Consulting Services. Together, they dive deep into the emotiona
🎙 Welcome to the Shine On CX Show! In this episode, Claire Boscq sits down with Cirsty De Gruchy-Moseley, founder of Connecting Communities in Jersey, to discuss how businesses can create a more inclusive and accessible
In this episode, Claire Boscq is joined by Dr. Danica Damljanovic, AI expert and technology leader, to explore how artificial intelligence is transforming customer experience (CX). From enhancing interactions to boosting
In this high-energy episode, Claire Boscq sits down with Richard Mulholland, global keynote speaker, entrepreneur, and author of the upcoming book Relentless Relevance, to explore the powerful connection between sales an
In this episode, Claire Boscq sits down with Cassidy Mason, founder of Cassidy Mason Consulting, to explore the powerful link between customer experience (CX) and sales strategy. With over 15 years of experience spanning
In this episode, Claire speaks with Marcus Calvani, Co-CEO of the Jersey Hospitality Association, about the critical role of customer experience in the hospitality industry. Marcus offers his perspective on the challenge
In this episode, Claire is joined by Morgane Rollando, a purpose-driven strategist with a career spanning finance, private equity, and entrepreneurial ventures. Morgane shares her powerful framework of Purpose, Awareness
In this episode of the Shine on CX Show, we sit down with Estelle Martinson, Head of Client Experience at Standard Bank Offshore. Estelle shares how empathy-driven leadership can transform the client experience by foster
🎙 Episode 7: Boosting Productivity to Enhance Customer Experience with Paul Murphy In this episode of the Shine on CX Show, Claire Boscq sits down with Paul Murphy, CEO of Jersey Business, to dive into the powerful conn
🎙 Episode 6: Elevating Customer Experience in the Charity Sector with Beth Gallichan In this episode of the Shine on CX Show, we chat with Beth Gallichan, former CEO of the Association of Charities in Jersey and founder
🎙 Episode Title: Unlocking Potential Across Generations with Michelle Pascoe In this episode of the Shine on CX Show, we’re thrilled to welcome Michelle Pascoe, Leadership & Customer Experience Expert, to explore a topi
🎙 Episode Title: Unveiling the Power of Mystery Shopping with Andy Firth In this episode of the Shine on CX Show, we’re joined by Andy Firth, VP of MSPA Africa/Europe and Head of Advisory and Analytics at Ipsos, to expl
🎙 Mastering Customer Service with Joanne Vandermerwe-Mahon, Founder of Profit on a Plate In this episode of the Shine on CX Show, we’re joined by Joanne Vandermerwe-Mahon, a customer service expert and founder of Profit
In this episode of the Shine on CX Show, we sit down with Minister Kirsten Morel, Minister for Sustainable Economy at the Government of Jersey, to discuss the pivotal role customer experience (CX) plays in driving the is
🎙 Welcome to the Shine on CX Show! Today, we’re thrilled to have Alison Edgar MBE, known as "The Entrepreneur’s Godmother," join us. As a renowned keynote and motivational speaker, Alison will share her expertise on set
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Shine on CX Show: Illuminating the Path to Exceptional Customer Experience is hosted by Claire Boscq, CX Activator. The show is categorised under business (marketing) and has published 19 episodes.
Shine on CX Show: Illuminating the Path to Exceptional Customer Experience has published 19 episodes.
Shine on CX Show: Illuminating the Path to Exceptional Customer Experience regularly covers business, marketing. It sits in the business category, with a marketing focus.
Shine on CX Show: Illuminating the Path to Exceptional Customer Experience is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
Shine on CX Show: Illuminating the Path to Exceptional Customer Experience hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Shine on CX Show: Illuminating the Path to Exceptional Customer Experience average 27 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates Shine on CX Show: Illuminating the Path to Exceptional Customer Experience's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
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