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Hosted by Jeff Klein · 🇺🇸 US · EN · 18 episodes
Established thought leaders with verified media credentials.
Serving You is a look at the restaurant industry from current and previous professionals in it. Whether you're eating out at restaurants or working in them, this podcast will dive into a topic each episode about the do's and don'ts about customer service. Matt, Melissa, and Jeff have a combined 40 years of experience in different aspects of the industry and they explore a concern/note/topic that one brings to each episode. Join as they figure out whats best for the industry whether you're working in it, or just enjoy eating out.
Jeff Klein hosts Serving You, a business show with 18 episodes published.
This episode Matt brings up cell phone etiquette while in a restaurant and this causes Melissa and Jeff to have their opinions. The first topic that causes all three hosts to drop the f-bomb on the podcast. See if you ag
This episode Jeff tries to explain the importance of the host stand in the restaurant. Matt and Melissa make some shocking revelations. As always, we all have a great laugh
Today Melissa brings the question of which do you prefer...local or corporate. We go over our preference for dining in, and working in. You may be surprised by some of the answers. Also, Matt and Melissa pick on Jeff aga
This episode Matt brings us a spirited discussion of deciding to tip on the amount of the check or the service. Melissa and Jeff immediately disagree with the premise, but quickly talk themselves into agreeing, albeit be
This episode of Serving You, Jeff brings up the pluses and minuses of "regulars". Matt has a positive memory of regulars and Melissa falls more in the middle, but...they both agree that Jeff is the problem.
This episode Melissa brings up the stigma associated with waiting tables. We talk about other stigmas in the service industry. Matt pretends to be innocent, and Jeff notices that the better you are at something, the more
In today's episode Matt brings up the topic of "indifference". Why are some servers indifferent, should that affect their tips, etc? Melissa weighs in with her experience and Jeff tells an story where all of this could b
In this episode Jeff brings up the topic of "solo dining" while talking about the stigmas that surround it in the industry and for the diner themselves. All three of them give us a personal story of dining alone, and Mel
Today's topic is brought to us from Melissa and we talk "gratuity". How is it different from "tips" and who decides it. Matt has his feelings and Jeff tells us a story of quite the greedy server that used to work for him
Matt brings us out topic this episode from the industry that he is currently working in. Jeff admits somethings bother him at a Deli. Melissa just wants people to be mindful. All this and more on this week's Serving You.
In this episode Jeff brings up the topic of "upselling" in the industry. How do we feel about it as customers and sometimes as employees having to do it. Is it recommending something truly delicious, or just a way to sel
In this Serving You episode, Melissa brings up the topic of "tipping out". Who do we tip out to in a restaurant? What percentage? How do we feel about it? If you've ever wondered how tipping breaks down in restaurants, t
In this Serving You Matt brings the topic of supporting other people's tables. Did/do we do it? Should we do it? Who's responsibility is it? Are walk-in coolers sound proof?
Serving You brings a guest on today with Chef Patrick Gossett. A previous Chef de Cuisine, Food and Beverage Director, and Head Chef, Jeff brings the topic on the tip of all back of all chef and cooks lips...runners.
In this episode of Serving You, Melissa brings up the topic of returning food at a restaurant. What's the etiquette? She looks to Matt for the customer perspective and Jeff chimes in with a management viewpoint. Is it ok
In this episode of Serving You, Jeff brings up the topic of "refills". How can something so simple make or break an experience? Is getting a refill or providing one really just showing a table that you're paying attentio
In this episode of Serving You, Jeff brings up the topic of "refills". How can something so simple make or break an experience? Is getting a refill or providing one really just showing a table that you're paying attentio
This episode we discuss the meaning of "serving" someone in the "service" industry and how different people can take that many different ways.
This episode we talk about getting through the holidays while in the service industry, but also what we've learned from coworkers, guests, patrons, and how being in the industry may have made the holidays a little better
Today's premiere episode of Serving You is the introduction of our hosts and our first topic is about manners.
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Serving You is hosted by Jeff Klein. The show is categorised under business (careers) and has published 18 episodes.
Serving You has published 18 episodes.
Serving You regularly covers business, careers, education. It sits in the business category, with a careers focus.
Serving You is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
Serving You hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Serving You average 23 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates Serving You's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
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