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Hosted by Unknown Host · 🇺🇸 US · EN-GB · 35 episodes
Established thought leaders with verified media credentials.
Service Design YAP is a community podcast from Service Design Network UK's chapter. Each episode profiles a member of the design community, exploring the lessons they've learned on their career path and the hearing their favourite design war stories. Why did we set up YAP? Well, many designers work in isolation and find it difficult to attend physical community meets ups. The podcast provides a way for everyone to tap into the community, to learn a little about craft and careers and to feel a part of something bigger. Why is the podcast called YAP? Well thats for us to know and you to guess. We hope that these episodes inform, inspire and entertain you in equal measure. Are you a PR firm looking to position a client on the show? We're happy to consider guests if they are Service Designers and are part of the UK design community. We really love guests that bring new primary research, or new case studies to the tabl
Unknown Host hosts Service Design YAP, a arts show with 35 episodes published.
Send us Fan Mail As the experience economy has expanded from hotels and theme parks to maternity wards and hospices, has design delivered better outcomes for people or have we designed out the more abstract parts of expe
Send us Fan Mail Does the 21st century need a new leadership paradigm? Rama Geheerawo thinks that we do. Through his work with global large enterprises, he's found that bringing a design sensibility to the task of redefi
Send us Fan Mail In this episode we talk to Marzia Aricò about design leadership and Marzia shares great stories that illustrate the key to creating traction and long-term impact as a design leader. We particularly liked
Send us Fan Mail The Service Design Global Conference is just under a month away, but we couldn't resist grabbing time with design podcast legends, and conference keynote presenters Jesse James Garrett and Peter Merholz
Send us Fan Mail In this bonus episode we speak to Yvonne Tran , product design director at the New York Times, AND Shipra Kayan , Miro's Chief Design Evangelist, AND Shelley Evenson , a founding SDN member and Berkeley
Send us Fan Mail Mark Howell , has had a rich and varied career. He's the only person that I know that has a PhD in IVR. In this episode Mark shares his approach to service design leadership. He talks about intentionally
Send us Fan Mail Design research is tricky. When you work with a great design researcher you get to see the skill and subtlety involved in executing research that avoids biases and reveals fresh insights. When your resea
Send us Fan Mail In this episode we speak with Lyle Sandler. I met Lyle when he was CDO at Aon, the mega-insurance firm, and it was clear from the off-set that he was a natural story teller. As you'll hear, he doesn't th
Send us Fan Mail In this episode we meet John Lynch , founder of Context Studio based in Dublin, Ireland. John's career path has taken him from countries where design is part of everyone's mindset, to places where some b
Send us Fan Mail Design is often seen as an activity that happens at the front-end of transformation programs, but what if companies adopted a design-led approach to their overarching transformation? In this episode, we
Send us Fan Mail Tubes, trains, boats, trams, bikes, busses and even a cable car combine to make Transport for London (TfL), a system that helps 9 million Londoners and a few tourists navigate the world's greatest city.
Send us Fan Mail When the Scotland consolidated its police forces it saw an opportunity to add a Service Design team to the new organisation. Not only would this team make a material contribution to Police Scotland's rad
Send us Fan Mail In this short, bonus edition of YAP we spend time thinking about and playing with AI. Most designers state that AI will become the most powerful design tool of the decade, enabling them to mine the world
Send us Fan Mail In this festive bonus episode of Service Design YAP, we sit down with Adam St John Lawrence to understand how he uses tactics and techniques from theatre in his design work. Adam, the goatee sporting GOA
Send us Fan Mail How can you encourage a retail bank, which will always focus on risk management and stability, to innovate? In this episode we talk with Ian Crawford , NatWest Group's Head of Innovation Design. We explo
Send us Fan Mail In this episode we get inspired by 7 incredible next generation Service Designers. We find out about how they view the world of design, where they go to get inspired, them and which emoji or meme best re
Send us Fan Mail Special Projects ' co-founder, Adrian Westaway talks to us about his journey from amateur magician to master designer and how the skills of illusion can be applied to drive better design outcomes. Design
Send us Fan Mail Often as not, we get to the end of the year and find that we haven't used up all, (or any) of our training allowance. We know that this is doubly true for more experienced hires who want to focus on "cra
Send us Fan Mail The finalists for the Service Design Global Conference awards have just been announced, so we thought that it would be a good time to catch up with one of last year's award nominees to hear about their p
Send us Fan Mail The Service Design Global Conference (SDGC) is heading our way at pace and its now only a month until the mass ranks of over 1,000 service designers make their way to Finland for three days talk , studio
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Service Design YAP is hosted by Unknown Host. The show is categorised under arts (design) and has published 35 episodes.
Service Design YAP has published 35 episodes.
Service Design YAP regularly covers arts, design. It sits in the arts category, with a design focus.
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