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Lucas and Luna sit in a consultancy lobby, portfolios open, and do what most business shows avoid: they talk about the actual mechanics of running a professional services firm. From hourly billing vs. value pricing to the economics of partner tracks, from agency retainer structures to the hidden costs of 'scope creep' in consulting engagements. Each episode picks one real firm — a boutique strategy shop, a mid-sized PR agency, a solo CPA practice — and uses its public financials, client roster, or growth trajectory to illustrate a specific operational or strategic lesson. Lucas leads with journalistic rigor, citing profit margins, utilization rates, and churn data. Luna pushes back with the practitioner's view: what works on the ground when the client is in the room. The listener is assumed to be running or working inside a services business — or seriously considering starting one. No founder hagiography, no '5 tips to scale.' Just two sharp minds dissecting the numbers and decisions that separate a thriving practice from a dying one. How does a $10M agency actually build a sales pipeline? When does a consultancy's brand become a liability? And what does the balance sheet of a 50-year-old accounting firm reveal about succession?
Unknown Host hosts Service Business Talks with Fexingo: Consulting, Agencies, and Professional Services.
In Episode 34 of Service Business Talks, Lucas and Luna explore a growing trend among top consulting firms: acquiring and building their own cloud infrastructure. They examine why firms like McKinsey and Deloitte are spe
Lucas and Luna explore a surprising trend: consulting firms acquiring niche media and content companies. They examine the strategic rationale—owned audiences, thought leadership at scale, and data from engaged subscriber
Episode 32 of Service Business Talks explores a growing trend among top consulting firms: building their own public relations and communications agencies in-house. Lucas and Luna examine McKinsey's 2025 launch of McKinse
Episode 31 of Service Business Talks digs into a surprising trend: consulting firms are acquiring or building their own hospitals and clinics. Lucas and Luna explore why firms like McKinsey and Deloitte are moving from a
Episode 30 of Service Business Talks explores a new strategic shift: top consulting firms are transforming client data into licensable assets. Lucas and Luna examine how McKinsey and Accenture have launched data marketpl
Episode 29 of Service Business Talks with Fexingo: Lucas and Luna explore the surprising trend of consulting firms launching their own banking and lending arms. They zero in on one concrete case: how a top-tier strategy
Episode 28 of Service Business Talks with Fexingo: Why consulting firms are launching their own insurance carriers instead of partnering with existing insurers. Lucas and Luna examine the case of McKinsey's partnership w
In this episode of Service Business Talks with Fexingo, Lucas and Luna explore why consulting firms—from the Big Four to boutique strategy shops—are building shared services centers for back-office functions like HR, IT,
In this episode of Service Business Talks, Lucas and Luna explore the growing trend of consulting firms acquiring law practices to embed legal services within their consulting offerings. The conversation centers on McKin
Episode 25 of Service Business Talks with Fexingo dives into the growing trend of consulting firms founding internal staffing agencies to combat talent shortages and reduce reliance on third-party recruiters. Lucas and L
In this episode of Service Business Talks, Lucas and Luna explore a growing trend: consulting firms launching their own online learning platforms. Lucas dives into Deloitte's launch of Deloitte Academy in 2025, a platfor
In this episode of Service Business Talks with Fexingo, Lucas and Luna explore why major consulting firms like McKinsey, Deloitte, and Accenture are increasingly setting up their own insurance captives — in-house entitie
In this episode of Service Business Talks with Fexingo, Lucas and Luna explore a growing trend in professional services: large consulting firms acquiring marketing and advertising agencies. They anchor on the 2023 acquis
Episode 21 of Service Business Talks with Fexingo. Lucas and Luna explore why major consulting firms—including McKinsey and BCG—are investing millions to build proprietary large language models rather than relying solely
Episode 20 of Service Business Talks explores a growing trend in professional services: consulting firms hiring their own former clients as partners and principals. Lucas and Luna examine why firms like McKinsey, BCG, an
Episode 19 of Service Business Talks with Fexingo: Lucas and Luna examine why top consulting firms are bypassing traditional hiring channels and building their own talent pipelines. Lucas opens with the example of Accent
Why are top consulting firms like McKinsey, BCG, and Bain building internal private equity capabilities? In this episode, Lucas and Luna explore a quiet but powerful trend: consultancies launching co-investment arms and
Lucas and Luna explore the rise of venture studios inside top consulting firms. They break down how firms like McKinsey and BCG are building startups from scratch alongside clients, moving beyond traditional advisory int
In this episode of Service Business Talks, Lucas and Luna explore why top consulting firms like McKinsey and Deloitte are now hiring clinical psychologists and behavioral scientists as full-time staff. They dive into a s
Episode 15 of Service Business Talks digs into a surprising trend: major consulting firms acquiring niche software-as-a-service products outright. Lucas and Luna examine why Accenture bought a specialized procurement pla
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Service Business Talks with Fexingo: Consulting, Agencies, and Professional Services is hosted by Unknown Host. The show is categorised under Business and has published 0 episodes.
Service Business Talks with Fexingo: Consulting, Agencies, and Professional Services regularly covers Business. It sits in the Business category.
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Episodes of Service Business Talks with Fexingo: Consulting, Agencies, and Professional Services average 9 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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