Scale Tales

Ep. 53: How Austin MacDonald Earned a Starbucks Golden Apron for Exceptional Customer Service, Part 2

Ep. 52: How Austin MacDonald Earned a Starbucks Golden Apron for Exceptional Customer Service, Part 1

What does it really take to deliver exceptional customer service at scale and earn one of Starbucks' highest honors in the process? In Part 1 of this two‑part conversation, you'll meet Austin MacDonald, a Starbucks store

Ep. 51: How Sugira Rubasha Scaled His Media Production Company Through an Innovative Hybrid Retainer and Commission-Based Model

Ep. 50: How Alicia Butler Pierre Scaled Podcast Episodes into a Global Training Platform

This deeply personal 50th episode of Scale Tales is unlike anything we've shared before. In an intimate monologue, our producer and host, Alicia Butler Pierre, unpacks her life‑altering journeys, losses, prophecies, and

Ep. 49: How Clarence Levy Scaled His Project Management Skillset Through Entrepreneurship

Ep. 48: How Karen Rands Connects Founders to Capital and Grew a Network of Thousands of Angel Investors, Part 2

Behind every breakout company is a hidden layer of capital decisions, investor psychology, and timing that most founders never see. In Part 2 of this conversation, Karen Rands, CEO of Kugarand Capital Holdings and a 24-y

Ep. 47: How Karen Rands Connects Founders to Capital and Grew a Network of Thousands of Angel Investors, Part 1

Karen Rands , founder and CEO of Kugarand Capital Holdings , tells a founder-first funding story that flips the usual investor-driven growth script. Drawing on years of experience running an angel group and advising hund

Ep. 46: How Cathey Armillas Created a Viral Marketing Campaign Before YouTube, Leading to over 1M Website Visitors in One Month

When a bored marketing director at an industrial-shredder manufacturer dared to put oddball demo videos online before YouTube existed, she accidentally invented a playbook for low-cost, high-impact viral marketing. Cathe

Ep. 45: How Rich Kahn Built and Scaled a Company that Protects over 2 Million Domains from Ad Fraud

What happens when innovation collides with integrity in the fast-moving world of digital advertising? For Rich Kahn , CEO and Co-Founder of Anura.io , the answer lay in a problem often overlooked: Ad fraud. From bootstra

Ep. 44: How Julie Kratz Impacted the Work Performance of Over 10,000 People Through Her Allyship Programs, And Almost Lost it All.

Organizations that treat inclusion as a day of slogans will be outpaced by those that build it into how leaders actually behave. Julie Kratz professor at Indiana University's Kelley School of Business and CEO of Next Piv

Ep. 43: How Dr. Frank Harper Trained Project Managers to Become Better Leaders and Executives in Over 65 Countries - Part 2

In today's rapidly evolving business landscape, project management is no longer just about hitting deadlines—it's about enabling strategy, transformation, and leadership. Few people understand this better than Dr. Frank

Ep. 42: How Dr. Frank Harper Trained Project Managers to Become Better Leaders and Executives in Over 65 Countries.

In the fast-paced world of technology and corporate leadership, few journeys are as expansive and transformative as that of Dr. Frank Harper Jr. From a budding software coder in 1980s Connecticut to a globally recognized

Ep. 41: How Temidayo Adefioye Scaled Talenvo to 1,500 Members Across Africa in 14 Months

In a world where countless graduates emerge with certificates yet still struggle to land their first job, why hasn't practical upskilling unlocked those global opportunities? That's the question Temidayo Adefioye set out

Ep. 40: How Alexander Harmsen Scaled PortfolioPilot.com to 30,000 Users in 18 Months.

In a world where AI touches everything from the way we drive to the way we shop, why hasn't it truly transformed the way we manage our money? That's the question Alexander Harmsen, co-founder and CEO of PortfolioPilot.co

Ep. 39: How Chris Heffernan Grew the dlivrd App to over 12,000 Drivers Across 150+ Markets in 10 Years

In today's fast-paced business landscape, scaling isn't merely about expansion—it's about smart, strategic growth. For Chris Heffernan, founder and CEO of dlivrd, the road from a casual cheesesteak lunch in Florida to bu

Ep. 38: How Brandon Liebowitz Used SEO to Grow a Client's Online Presence by 300% in One Year.

In the crowded world of digital marketing, standing out isn't just about getting noticed it's about creating meaningful connections that turn clicks into customers. For Brandon Leibowitz, founder of SEO Optimizers, the j

Ep. 37: How Engin Özer and His Team Developed Klassifier to Eliminate Language Barriers and Scale Global Impact

In today's rapidly shifting tech landscape, growth means more than just getting bigger it requires purposeful innovation and keen responsiveness to market demands. Engin Özer, the visionary behind Nevitech, transformed h

Ep. 36: How Archana Shetty's Smart Scaling Framework Helps Companies Scale Smart, Not Just Fast

In today's fast-moving business world, scaling isn't just about growing bigger it's about growing better. For Archana Shetty, a certified PMP, digital transformation strategist, and VP at one of the largest banks in the

Ep. 35: How Charles Read Scaled His Payroll Company to Seven Figures by Balancing Marketing and Operations.

In the dynamic world of entrepreneurship, scaling a business isn't just about expanding; it's about creating the right blend of expertise, systems, and strategy that can evolve as the company grows. Charles Read, the pre

Ep. 34: How Tracy Hazzard Leveraged AI and ClickUp Automations to Produce Over 50,000 Podcast Episodes.

In the ever-shifting world of entrepreneurship, scaling isn't just about growth it's about building systems that can evolve with you. Tracy Hazzard, a trailblazing CEO and co-founder of Podetize, has mastered the art of