Hosted by SAP SE · EN · 27 episodes
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Game-changing insights by SAP industry experts
SAP SE hosts SAP Change Makers, a technology show with 27 episodes published.
Show Notes: AI + Human Expertise: The Future of Technical Support How do you deliver world-class technical support during moments that matter — at scale, with speed, and still keep the human touch? In this episode, I s
Show Notes: In this episode of SAP Change Makers, host Oliver Huschke sits down with Mohammed Ajouz, Senior Vice President and Global Head of Technical Support at SAP, to explore how Agentic AI is revolutionizing enterpr
Show Notes: Join Oliver Huschke in this episode of SAP Change Makers as he speaks with Tarun Luthra, Head of Technical Support and Global VP for SAP Industries and Customer Experience. Together, they explore how AI and a
Show Notes: In this episode of SAP Change Makers, Stefan Steinle, EVP and Head of Customer Support and Cloud Lifecycle Management, delves into the transformative role of customer support in driving business success. High
Show Notes: In this episode of SAP Change Makers, host Oliver Huschke is joined by Vivian Luechau-de la Roche, Senior VP and Global Head of SAP Mission Control Center & Mission Critical Support. Together, they dive into
Show Notes: In this episode Joern Keller, Executive Vice President and Chief Product Officer, SAP Business Network, shares with us some of the recent innovations to the world’s largest business-to-business digital platfo
Show Notes: In this episode Becky Doyle, Head of Technical Support – SuccessFactors HCM, shares with us some of the recent AI-powered product innovations that are transforming the customer experience when using our Succe
Show Notes: In this episode Rohan Patel, Head of Product Support – Procurement, talks about Transforming with our Customers – specifically, he explains how customer experience has overtaken price and feature quality when
Show Notes: With 50 years’ experience and best practices in industries, SAP helps customers navigate emerging trends and turn the unexpected into opportunities. Listen as Sven Denecken, SVP and Chief Marketing and Soluti
Show Notes: In this episode Stefanie Kuebler, VP and Head of Business and Data Transformation Solutions, talks about the top 5 business transformation challenges and how to overcome them – she especially will focus on th
Show Notes: In this episode Bente Vollan, SVP and Global Head of Product Support Concur, talks about how problem resolution can be a positive customer experience. Her organization’s focus is to simplify and improve the c
Show Notes: In this episode Vivian Luechau-de la Roche, Senior Vice President and Global Head of the SAP Mission Control Center and Mission Critical Support talks about importance of mission critical support and especial
Show Notes: Companies are making the radical change to cloud systems. How is this shift changing the industry and the way support is delivered? Find out on the latest Changemakers podcast episode where Mohammed Ajouz, He
Show Notes: Listen as Michele Deery, Global VP and Head of Procurement Cloud Delivery Services at SAP, shares her insights and offers practical advice to organizations considering transforming procurement in the cloud. S
Show Notes: Listen as Andreas Spahn, Principal Consultant in Digital and Technology Innovation at SAP, and Christof Heurung, Digitalization Strategy Expert from Schaeffler, discuss what it means to be in a strategic part
Show Notes: What does mindfulness and emotional intelligence have to do with long-term success? Everything. Listen to Andrew Simon, Director, Customer Experience Services at SAP and Peter Bostelmann, our Chief Mindfulnes
Show Notes: Business Process Consultant and Enterprise Architect at SAP, Timo Fassbinder, discusses the benefits and importance of enterprise architecture in execution of a business strategy, in order to stay ahead of th
Show Notes: Listen as we chat with Kurt Bauer, Global SVP of Premium Engagements at SAP and long-time SAP veteran, to understand why so many of our customers trust SAP MaxAttention and premium engagements to help them tr
Show Notes: In this episode we speak with Dr. Engelbert Quack, quantum physicist and Strategic Advisor with SAP, to learn about what quantum computing is and how SAP is utilizing this into the future to stay leading-edge
Show Notes: SAP Emarsys Customer Engagement empowers digital marketing leaders and business owners with an omnichannel customer engagement platform built to accelerate business outcomes. By rapidly aligning desired busin
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SAP Change Makers is hosted by SAP SE. The show is categorised under technology and has published 27 episodes.
SAP Change Makers has published 27 episodes.
SAP Change Makers regularly covers technology. It sits in the technology category.
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SAP Change Makers hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of SAP Change Makers average 18 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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