
Episode #99
E99: 25 Questions for Better Incident Investigations | Safety-II / HOP
Do your investigations often conclude when you've identified 'human error', or a pesky person not following rules?Do you want to improve the quality and depth of your learning opportunities?One way is via local rationality: understanding why decisions & actions made sense to people at the time. It's a core feature in human factors / safety-II / and Human and Organizational Performance (HOP).This episode unpacks Louise Roe's Local Rationality Question Tool in her article presented at the Chartered Institute of Ergonomics & Human Factors (CIEHF) 2025 conference.The tool covers things like: - workload, time pressure & environmental cues; goals, assumptions & information available- training, policies & useable job aids- team dynamics & information flow- Expectations & imagined outcomes/'what ifs'Ref: Roe, L. (2025). Local rationality question tool: understanding why it made sense at the time. In Golightly, D., Balfe, N., & Charles, R. (Eds.), Contemporary Ergonomics and Human Factors 2025: Proceedings of the Chartered Institute of Ergonomics and Human Factors Annual Conference (pp. 360-362). CIEHF. Resources & Links:Website & Articles: https://safetyinsights.orgSupport the channel: https://buymeacoffee.com/benhutchinson

