business
Hosted by BrainStorm · business · EN-US
Get comfy. It's time for "SaaS Therapy," with industry veterans Todd Kirk and Casey Trujillo – the podcast for customer-facing teams in SaaS. Casey and Todd leverage their experience working between software vendors and their clients to help you master your SaaS customer relationships. They dig into the complexities of client relationships, offer expert insights, and share proven strategies for overcoming common challenges. It's not just a podcast—it's a masterclass in nurturing and enhancing your SaaS customer connections.
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Contact path
Verified email
Booking probability
35%
Guest openness
Selective
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Signup to Generate a PitchGet comfy. It's time for "SaaS Therapy," with industry veterans Todd Kirk and Casey Trujillo, the podcast for customer-facing teams in SaaS. Casey and Todd leverage their experience working between software vendors and their clients to help you master your SaaS customer relationships.
SaaS Therapy is hosted by BrainStorm. The show has published 154 episodes to date.
Recent episodes include "Ep 160: Transformation Over Information: Why We Need Learning Architects | Lindsay Thibeault" (28 October 2026, 45 minutes), "Ep 159: Customer Education: AI-First, Not Course-First | Chris LoDolce" (21 October 2026, 45 minutes), and "Ep 158: Making Customer Education Matter to Sales and CS" (14 October 2026, 34 minutes).
SaaS Therapy publishes roughly weekly, with episodes averaging 39 minutes across 154 episodes.
Booking probability for SaaS Therapy is 35%, and the host is rated Selective on guests. SaaS Therapy requires a Pod Score of 80 or higher. SaaS Therapy's contact route on record: verified email.
The strongest fits for SaaS Therapy are Business & Management Consulting and IT Services & Software Development. SaaS Therapy has a business audience.
BrainStorm hosts SaaS Therapy, a business podcast with 154 episodes published.
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
SaaS Therapy
Summary: In this episode, Lindsay Thibeault, co-founder of SAS Academy Advisors, shares insights on the evolving landscape of customer education, the role of AI, and how to measure the true impact of educational...
Summary In this episode, Chris LaDolce shares insights on how AI is transforming customer education, the enduring principles of instructional design, and practical strategies for integrating AI tools into learning...
Summary: In this episode, Todd and Casey explore how customer education professionals can proactively engage with customers, influence sales, and demonstrate their value within organizations. They share practical...
Summary: Neel Balar, co-founder of Clueso, shares insights on how AI is transforming content creation and customer education. Discover how to balance human creativity with AI automation to enhance productivity and...
In this episode, Evan Hall discusses the balance between human connection and AI automation in customer onboarding, emphasizing trust, confidence, and strategic use of AI tools. The conversation explores how...
Summary In this episode, Todd Kirk interviews behavioral economist and pricing strategist Eddie (Etionsa Agbonlahor) CEO of Decision Alpha to explore how understanding psychology can transform SaaS pricing strategies...
In this episode, Christie DeCarolis shares insights on how AI is transforming customer education, emphasizing practical applications, community resources, and cautionary advice for leveraging AI effectively. Christie...
Summary In this episode, Todd Kirk and Casey Trujillo explore innovative strategies for customer education and AI license utilization, emphasizing practical approaches to increase engagement and value realization. Key...
Summary In this episode, Casey Trijill interviews Julie Whitten about the critical role of change management and internal communications in successful software implementation and organizational change. They explore...
Summary In this episode, Lang Barth shares insights on how to effectively engage with customers, gather valuable feedback, and build trust to improve product and customer success strategies. Discover practical tips on...
Summary In this episode, Ali Hartman shares insights on change management principles, their application in personal and professional life, and strategies for driving successful organizational change, especially in the...
Summary In this episode, Yvonne Stefanovski shares insights on the evolving role of customer success, the impact of AI, and how organizations can leverage cross-functional teams and partnerships to enhance customer...
Summary In this episode, Clea Mahoney shares her journey into customer education, strategies for engaging diverse audiences, and how to measure success in training programs. Discover practical insights on creating...
Summary In this episode, Todd Kirk and Casey Churjillo explore the latest developments in AI and SaaS, focusing on Microsoft's strategic moves with their Frontier initiative and lessons from historical marketing...
Summary In this episode, Todd discusses the evolving landscape of customer success, the importance of problem finding over problem solving, and how to better identify unrecognized customer problems to improve retention...
Summary In this episode, Jeff Batt shares insights on vibe coding, AI integration in learning, and how to adapt instructional design in the evolving digital landscape. Discover practical steps to start experimenting...
Summary In this engaging conversation, Todd Kirk and Casey Trujillo interview Victor Ivarsson, VP of IT and Telco at Planhat, exploring innovative approaches to SaaS pricing, customer success, and organizational...
<p> Summary</p><p>This episode explores data-driven insights into effective customer education strategies in SaaS, emphasizing personalized, proactive learning methods over traditional instructor-led training. Todd Kirk...
<p>Summary</p><p>In this engaging conversation, experts Brent and Mike, Co-hosts of LIVE with Brent & Mike explore the nuances of learning and development, customer education, and how organizations can foster effective...
<p>Summary</p><p>In this episode of SaaS Therapy, Todd Kirk and Casey Trujillo interview Glenn Fleischman, CRO of AYTM, to explore the impact of AI on business, insights, and strategy. They discuss how companies can...
Recent guests on SaaS Therapy. Study who booked and why before you pitch.
Chief of Big Ideas, Forward Thinking Designs
Associate Vice-President of Solution Advisory, Middle Game Services
Illinois state senator and 2026 candidate for Congress, Astronomers Without Borders
Learning Strategy Consultant or Instructional Design Strategist, Usable Learning
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