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Hosted by ROStrategy · 🇺🇸 US · EN-US · 169 episodes
Established thought leaders with verified media credentials.
We are on a mission to find the latest ideas, techniques and technologies, in Risk Operations, from companies all around the world. We bring them and the people behind them to you, all to help discover new ideas, spark new thinking and help... at work, as a leader, an employee, in business, at the office or at home.
ROStrategy hosts RO-AR.com : Numbers, Nuances & Observations, a business show with 169 episodes published.
Shuweib Abdulrehman from Regulaitor discusses the evolution of AI in quality assurance, compliance monitoring and customer journey oversight in financial services. Firms are adopting AI at different speeds and where trad
Rob Tyrrell, co-founder of Haboo Money, explains how changing income patterns, gig economy work, supplementary income and unpredictable earnings create challenges for traditional monthly repayment models. The discussion
Luke Sculthorp, Commercial Director for the UK and Ireland at My DSO Manager, about the changing dynamics of B2B receivables, arrears management and commercial credit. He explores cash pressure, overdue debt complexity,
Tracy Stone, Director of Welfare Together, is focused on public sector debt, welfare support and early intervention in local authority collections. This episode we explore why households are falling into arrears, how cou
Zandra Moore and Charlie Bartle explore how organisations, particularly in financial services, are moving from AI curiosity to implementation. The discussion focuses on where firms currently stand, why many executives fe
Lee Healey, CEO and founder of IncomeMax, dicusses on affordability, vulnerability, income maximisation and the future of customer support in financial services. It explores how the cost of living, low income, health iss
Jason Wassell from the CCTA podcast discusses the outlook for the UK alternative consumer credit sector through the perspective of the Consumer Credit Trade Association. It focuses on the pressures facing specialist lend
Mike Hutchison discusses the evolution of UK payments, centred on the enduring strength of direct debit and the practical implications of newer payment models such as open banking, pay by bank and variable recurring paym
In this episode, with Mark Pearce, we explore how AI is moving from hype to real-world implementation across financial services and beyond. We discuss the importance of strong business cases, managing rising costs, and a
In this discussion with Matt Bland, the Chief Executive of the Association of British Credit Unions, ABCUL; Matt explores the future of the UK credit union sector. He examines consolidation trends, regulatory reform, com
Ben Williams from JOYnt, Ben discusses the evolution of consumer payments, focusing on some of the limitations of traditional direct debit, the role of open banking, and the growing need for flexible, consumer-led paymen
We dive into the rapid evolution of artificial intelligence with John Welsh, co-founder of True Worth AI. John discusses the transition from AI as a question-and-answer tool to autonomous agent systems capable of economi
In this discussion with James Crouch from Opinium we chat about insights into public perception of the UK collections industry, researched for the Credit Services Association. Key topics include the challenges of maintai
An update with futurist and psychologist Graham Norris on how organisations and individuals should think about rapid change. A focus on AI’s transition from hype to deployment, the behavioural risks of over-reliance, and
An in-depth conversation with Chris Leslie, Chief Executive of the Credit Services Association, examining how the UK collections industry has evolved, the gap between public perception and operational reality, and the re
A discussion with Dr Ali Goode a cognitive scientist, interrogating contemporary notions of attention and engagement in advertising and operational contexts. The discussion differentiates looking from cognitive attention
In this episode, Chris Hague, SVP at Bill Gosling Outsourcing, discusses the role of AI in the BPO and collections industry. The conversation explores the evolution of AI from RPA-style automation to large language model
A discussion with Alan Nagel, CEO and founder of KYP, where Alan explores how continuous, change-driven monitoring, behavioural analytics, and graph-based techniques can strengthen supplier resilience and financial crime
Caroline Wells discusses the evolving landscape of complaints handling and customer experience. We explore the societal drivers of complaints, cultural attitudes within firms, and the tension between automation and human
In this discussion Orlando Wood (Chief Innovation Officer, System1) explains how advertising effectiveness hinges on the interplay between showmanship and salesmanship. He traces back to a change in 2005–2006, a digital
Mark Pearce
Director, TPA Operations · Judi Health
1 appearance on this show
Matt Bland
Chief Operating Officer · Association of British Credit Unions
1 appearance on this show
Ben Williams
Kidney transplant recipient, NFL Players Association Chapter President, former NFL player · Connect Center for Youth
1 appearance on this show
Chris Fitch
Vulnerability Lead · Money Advice Trust
1 appearance on this show
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RO-AR.com : Numbers, Nuances & Observations is hosted by ROStrategy. The show is categorised under business (management) and has published 169 episodes.
RO-AR.com : Numbers, Nuances & Observations has published 169 episodes.
RO-AR.com : Numbers, Nuances & Observations regularly covers business, management, news. It sits in the business category, with a management focus.
RO-AR.com : Numbers, Nuances & Observations is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
RO-AR.com : Numbers, Nuances & Observations hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of RO-AR.com : Numbers, Nuances & Observations average 34 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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