RO-AR.com : Numbers, Nuances & Observations

<p>Luke Sculthorp, Commercial Director for the UK and Ireland at My DSO Manager, about the changing dynamics of B2B receivables, arrears management and commercial credit. </p><p>He explores cash pressure, overdue debt...

<p>Tracy Stone, Director of Welfare Together, is focused on public sector debt, welfare support and early intervention in local authority collections. This episode we explore why households are falling into arrears, how...

<p>Zandra Moore and Charlie Bartle explore how organisations, particularly in financial services, are moving from AI curiosity to implementation. The discussion focuses on where firms currently stand, why many...

<p>Lee Healey, CEO and founder of IncomeMax, dicusses on affordability, vulnerability, income maximisation and the future of customer support in financial services. It explores how the cost of living, low income, health...

<p>Jason Wassell from the CCTA podcast discusses the outlook for the UK alternative consumer credit sector through the perspective of the Consumer Credit Trade Association.</p><p>It focuses on the pressures facing...

<p>Mike Hutchison discusses the evolution of UK payments, centred on the enduring strength of direct debit and the practical implications of newer payment models such as open banking, pay by bank and variable recurring...

<p>In this episode, with Mark Pearce, we explore how AI is moving from hype to real-world implementation across financial services and beyond. We discuss the importance of strong business cases, managing rising costs...

<p>In this discussion with Matt Bland, the Chief Executive of the Association of British Credit Unions, ABCUL; Matt explores the future of the UK credit union sector.</p><p>He examines consolidation trends, regulatory...

<p>Ben Williams from JOYnt, Ben discusses the evolution of consumer payments, focusing on some of the limitations of traditional direct debit, the role of open banking, and the growing need for flexible, consumer-led...

<p>We dive into the rapid evolution of artificial intelligence with John Welsh, co-founder of True Worth AI. </p><p>John discusses the transition from AI as a question-and-answer tool to autonomous agent systems capable...

<p>In this discussion with James Crouch from Opinium we chat about insights into public perception of the UK collections industry, researched for the Credit Services Association. </p><p>Key topics include the challenges...

<p>An update with futurist and psychologist Graham Norris on how organisations and individuals should think about rapid change.</p><p>A focus on AI’s transition from hype to deployment, the behavioural risks of...

<p>An in-depth conversation with Chris Leslie, Chief Executive of the Credit Services Association, examining how the UK collections industry has evolved, the gap between public perception and operational reality, and...

<p>A discussion with Dr Ali Goode a cognitive scientist, interrogating contemporary notions of attention and engagement in advertising and operational contexts. </p><p>The discussion differentiates looking from...

<p>In this episode, Chris Hague, SVP at Bill Gosling Outsourcing, discusses the role of AI in the BPO and collections industry. </p><p>The conversation explores the evolution of AI from RPA-style automation to large...