Risk Insights: Senior Living & LTC
Senior Living & LTC: Documentation and what defensible records require
This episode of Risk Insights Senior Living and Long-Term Care examines a topic that affects clinical care, operations, and litigation outcomes every day: documentation. Host Tara Clayton is joined by Kayla Meek, Vice President, Clinical Risk for Marsh's Senior Living and Long-Term Care Industry Practice, and Jorie Zajihczek, an attorney with Quintairos, Prieto, Wood & Boyer, to explore how documentation functions differently across senior living settings and why those differences are often misunderstood by families, regulators, and juries. The discussion highlights a central tension in the industry: providers are expected to document enough to tell the resident's story and support quality care, but not so much that documentation becomes impractical, inconsistent, or even harmful in a claim.
