RFF's Launch Sequence
10 Things That Build Trust During Onboarding
Aug 3, 202610 minS0
The first 90 days of a new client relationship determine whether you're viewed as just another IT provider or a trusted partner. In this inaugural 10 Things in 10 Minutes, Dawn and Dave Sizer share ten practical ways MSPs can create confidence from day one. Learn why a 90-day onboarding roadmap matters, how overcommunication prevents client anxiety, why quick wins have an outsized impact, and the small habits that build lasting trust. In this episode you'll learn:<br />Why every client should receive a 90-day onboarding plan before they ask for oneHow frequent communication builds confidence during the first 30 daysThe right way to...
