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Hosted by Unknown Host · 🇺🇸 US · EN-US · 16 episodes
Established thought leaders with verified media credentials.
A weekly spelunk into the headlines, cultural shifts and hot topics shaping retail, decoded through the real world impact on retail's bottom line, frontline teams, and the consumers we serve.
Unknown Host hosts Retail OCD, a business show with 16 episodes published.
Self-checkout was meant to make shopping faster and easier. Instead, it became one of retail's most controversial technologies. Rising shrink, frustrated shoppers and new regulations have forced retailers to rethink ever
Sports has become retail's greatest masterclass in building loyalty, urgency, and emotional connection. In this episode of Retail OCD, we explore what retailers can learn from the business of sports. From fan culture and
Luxury is no longer defined by exclusivity alone. Today, consumers are redefining what luxury means as AI transforms product discovery, high-quality dupes challenge traditional status symbols, and experiences increasingl
AI-generated product photos. Chatbots posing as humans. Reviews no person actually wrote. Retailers are leaning harder into AI in every quarter, but regulators and consumers are starting to ask the same blunt question: w
What makes a store worth leave leaving home for? In this episode we talk with Tyler Winograd, Studio Director of Retail & Consumer Experiences at Gensler about how experience led design turns a store into a revenue drive
Chargebacks have become one of retail's most expensive, yet least talked about drains on profit. Fighting them is a balancing act between stopping fraud and protecting the customer experience. We talk to two active indus
Every brand that sells on Amazon knows the truth: the customer belongs to Amazon, not to you. The Mall Street was purpose built to change that forever. While Amazon quietly steals data to sell their own dupes, The Mall S
Career pivots aren't just for people who failed, sometimes they're for people who succeeded and still felt unfulfilled. In this episode, we talk with two executives who left high-level roles at Gap to start their own bus
Every e-commerce site has them: small, invisible friction points that silently push shoppers away before they ever reach checkout. In this episode, we go under the hood live on LinensNThings with the co-founder of Zenyt.
What does it take to resurrect a beloved but broken retail brand? In this episode, we sit down with Josh Rockoff, long time retail turnaround expert with deep experience in distressed brands to explore the high-stakes, h
What has been trial and error in the past is now coming into its own, and is rapidly becoming the backbone of modern retail operations. In this episode we bring Ed Crowley, Founder of URWay Holdings, and Nick Leonard, CE
PR doesn't drive demand, it builds belief, which underpins everything in retail. In this episode get the inside scoop on how PR helped to build Saatva into a premium brand that stands out in a competitive market. We'll e
AI is about more than just optimizing your ads, it's rewriting the rules of who you can reach and how. In this episode, we sit down with AS Beauty's Head of Growth to unpack how artificial intelligence is transforming pe
Loyalty programs were built on points and perks, essentially training customers to "shop like minnows, not whales "to quote our own Josh Rockoff. But AI is rewriting long established rules, almost in contravention of wha
Athletes train for years for their shot at the podium. Olympic sponsorships aren't built in a single campaign cycle, they're built over years of strategic commitment, yet the average CMO tenure is just 15 months today. I
Grab your raincoat, the U.S. is bracing for a tariff-ic storm. In this episode we break down the plot twist that has supply chains spinning and CFO's stressing. Who's eating the costs? Who's passing the buck? And why cou
The Super Bowl offers retail a big sugar high, and an equally big post-sugar crash. This week we break down who feasted, who quietly fumbled, and why event-driven spikes often hide deeper operational risk, and what can b
Incoming Fed Chair Kevin Warsh is reputed to be hawkish. But so was Jerome Powell, until he was not. We're mining the depths of Kevin's potential impact on the retail industry, and what retailers should be watching out f
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Retail OCD is hosted by Unknown Host. The show is categorised under business and has published 16 episodes.
Retail OCD has published 16 episodes.
Retail OCD regularly covers business. It sits in the business category.
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Retail OCD hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Retail OCD average 47 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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